The U.S. Equal Employment Opportunity Commission
Agency or Department | Total Work Force | Complaint Closures | Complaint Closures Offered ADR | % Complaints Closures Offered ADR | Total Complaint Closures Accepted into ADR | %ADR Election of Complaints Offered ADR | % ADR Participation of Complaint Closures | ADR Closures | ADR Settlements | ADR Withdrawals | Total ADR Resolutions | % ADR Resolutions |
---|---|---|---|---|---|---|---|---|---|---|---|---|
Defense Logistics Agency | 19,166 | 89 | 29 | 32.58% | 29 | 100.00% | 32.58% | 29 | 21 | 0 | 21 | 72.41% |
Department of State | 24,571 | 73 | 6 | 8.22% | 6 | 100.00% | 8.22% | 6 | 1 | 0 | 1 | 16.67% |
Defense Contract Audit Agency | 4,114 | 21 | 5 | 23.81% | 5 | 100.00% | 23.81% | 5 | 5 | 0 | 5 | 100.00% |
Department of Housing and Urban Development | 8,747 | 92 | 4 | 4.35% | 4 | 100.00% | 4.35% | 4 | 4 | 0 | 4 | 100.00% |
Tennessee Valley Authority | 11,993 | 56 | 4 | 7.14% | 4 | 100.00% | 7.14% | 4 | 2 | 0 | 2 | 50.00% |
Department of Defense Education Activity | 15,994 | 37 | 2 | 5.41% | 2 | 100.00% | 5.41% | 2 | 1 | 0 | 1 | 50.00% |
Defense Contract Management Agency | 9,336 | 37 | 2 | 5.41% | 2 | 100.00% | 5.41% | 2 | 1 | 0 | 1 | 50.00% |
Small Business Administration | 5,030 | 50 | 1 | 2.00% | 1 | 100.00% | 2.00% | 1 | 1 | 0 | 1 | 100.00% |
National Archives and Records Administration | 3,026 | 15 | 1 | 6.67% | 1 | 100.00% | 6.67% | 1 | 0 | 0 | 0 | 0.00% |
Defense Information Systems Agency | 5,389 | 12 | 1 | 8.33% | 1 | 100.00% | 8.33% | 1 | 0 | 0 | 0 | 0.00% |
International Boundary and Water Commission | 234 | 5 | 1 | 20.00% | 1 | 100.00% | 20.00% | 1 | 1 | 0 | 1 | 100.00% |
Defense Human Resources Activity | 893 | 2 | 1 | 50.00% | 1 | 100.00% | 50.00% | 1 | 1 | 0 | 1 | 100.00% |
Federal Labor Relations Authority | 135 | 1 | 1 | 100.00% | 1 | 100.00% | 100.00% | 1 | 0 | 0 | 0 | 0.00% |
U.S. Postal Service | 777,352 | 5,548 | 16 | 0.29% | 15 | 93.75% | 0.27% | 15 | 1 | 0 | 1 | 6.67% |
Defense Commissary Agency | 15,714 | 91 | 13 | 14.29% | 12 | 92.31% | 13.19% | 12 | 4 | 1 | 5 | 41.67% |
National Aeronautics and Space Administration | 18,520 | 46 | 20 | 43.48% | 16 | 80.00% | 34.78% | 16 | 11 | 0 | 11 | 68.75% |
Defense Finance and Accounting Service | 12,571 | 65 | 9 | 13.85% | 7 | 77.78% | 10.77% | 7 | 5 | 0 | 5 | 71.43% |
Department of the Navy | 204,751 | 625 | 40 | 6.40% | 29 | 72.50% | 4.64% | 29 | 18 | 0 | 18 | 62.07% |
Department of the Army | 226,258 | 1,268 | 357 | 28.15% | 231 | 64.71% | 18.22% | 231 | 115 | 20 | 135 | 58.44% |
Department of Veterans Affairs | 252,661 | 1,875 | 139 | 7.41% | 86 | 61.87% | 4.59% | 86 | 56 | 9 | 65 | 75.58% |
Department of Transportation | 57,363 | 392 | 26 | 6.63% | 16 | 61.54% | 4.08% | 16 | 5 | 0 | 5 | 31.25% |
Department of the Interior | 74,689 | 240 | 44 | 18.33% | 25 | 56.82% | 10.42% | 25 | 18 | 1 | 19 | 76.00% |
Department of the Air Force | 174,435 | 493 | 261 | 52.94% | 144 | 55.17% | 29.21% | 144 | 112 | 8 | 120 | 83.33% |
Defense National Guard Bureau | 62,496 | 22 | 19 | 86.36% | 10 | 52.63% | 45.45% | 10 | 3 | 0 | 3 | 30.00% |
International Trade Commission | 365 | 6 | 2 | 33.33% | 1 | 50.00% | 16.67% | 1 | 1 | 0 | 1 | 100.00% |
Equal Employment Opportunity Commission | 2,198 | 17 | 17 | 100.00% | 8 | 47.06% | 47.06% | 8 | 6 | 1 | 7 | 87.50% |
Defense Army and Air Force Exchange | 34,269 | 119 | 89 | 74.79% | 40 | 44.94% | 33.61% | 40 | 26 | 4 | 30 | 75.00% |
Department of Health and Human Services | 63,626 | 274 | 55 | 20.07% | 22 | 40.00% | 8.03% | 22 | 4 | 0 | 4 | 18.18% |
Department of Agriculture | 109,999 | 573 | 131 | 22.86% | 50 | 38.17% | 8.73% | 50 | 19 | 0 | 19 | 38.00% |
Environmental Protection Agency | 18,337 | 76 | 3 | 3.95% | 1 | 33.33% | 1.32% | 1 | 0 | 0 | 0 | 0.00% |
Department of the Treasury | 119,281 | 603 | 184 | 30.51% | 59 | 32.07% | 9.78% | 59 | 26 | 0 | 26 | 44.07% |
Federal Deposit Insurance Corporation | 4,694 | 43 | 17 | 39.53% | 5 | 29.41% | 11.63% | 5 | 3 | 0 | 3 | 60.00% |
Department of Labor | 15,495 | 176 | 166 | 94.32% | 41 | 24.70% | 23.30% | 41 | 38 | 0 | 38 | 92.68% |
Department of Energy | 13,790 | 83 | 41 | 49.40% | 10 | 24.39% | 12.05% | 10 | 5 | 2 | 7 | 70.00% |
Department of Homeland Security | 166,082 | 997 | 275 | 27.58% | 67 | 24.36% | 6.72% | 67 | 28 | 9 | 37 | 55.22% |
Smithsonian Institution | 5,999 | 16 | 14 | 87.50% | 3 | 21.43% | 18.75% | 3 | 2 | 1 | 3 | 100.00% |
General Services Administration | 12,130 | 96 | 40 | 41.67% | 7 | 17.50% | 7.29% | 7 | 2 | 0 | 2 | 28.57% |
Department of Commerce | 41,330 | 204 | 149 | 73.04% | 18 | 12.08% | 8.82% | 18 | 13 | 1 | 14 | 77.78% |
Social Security Administration | 62,220 | 463 | 338 | 73.00% | 25 | 7.40% | 5.40% | 25 | 9 | 0 | 9 | 36.00% |
Central Intelligence Agency | 0 | 16 | 16 | 100.00% | 1 | 6.25% | 6.25% | 1 | 0 | 0 | 0 | 0.00% |
Department of Justice | 105,928 | 490 | 374 | 76.33% | 15 | 4.01% | 3.06% | 15 | 10 | 0 | 10 | 66.67% |
Broadcasting Board of Governors | 1,764 | 27 | 27 | 100.00% | 1 | 3.70% | 3.70% | 1 | 0 | 0 | 0 | 0.00% |
Defense National Security Agency | 0 | 29 | 18 | 62.07% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Defense Intelligence Agency | 0 | 30 | 13 | 43.33% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Nuclear Regulatory Commission | 3,551 | 10 | 10 | 100.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
National Labor Relations Board | 1,733 | 21 | 4 | 19.05% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
National Transportation Safety Board | 396 | 3 | 2 | 66.67% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Trade Commission | 1,108 | 1 | 1 | 100.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Department of Education | 4,327 | 41 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Office of Personnel Management | 5,818 | 40 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Government Printing Office | 2,289 | 35 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Defense Office of the Secretary/Wash.Hqtrs. Service | 7,087 | 28 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Securities and Exchange Commission | 3,499 | 20 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Defense National Geospatial-Intelligence Agency | 0 | 20 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Agency for International Development | 2,415 | 13 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Pension Benefit Guaranty Corporation | 848 | 6 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Consumer Product Safety Commission | 396 | 6 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Election Commission | 350 | 6 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
National Science Foundation | 1,546 | 5 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Defense Threat Reduction Agency | 1,137 | 5 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
National Credit Union Administration | 943 | 5 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
National Gallery of Art | 841 | 5 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Defense Security Service | 524 | 5 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Mediation and Conciliation Service | 280 | 5 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Selective Service System | 185 | 5 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Defense Office of the Inspector General | 1,411 | 4 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Corporation for National and Community Service | 580 | 4 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Communications Commission | 1,806 | 3 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
John F. Kennedy Center for the Performing Arts | 1,200 | 2 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Court Services and Offender Supervision Agency for the District of Columbia | 1,152 | 2 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Office of Special Counsel | 113 | 2 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Energy Regulatory Commission | 1,257 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Railroad Retirement Board | 991 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Peace Corps | 889 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Commodity Futures Trading Commission | 441 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Holocaust Memorial Museum U.S. | 376 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Farm Credit Administration | 258 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Merit Systems Protection Board | 233 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
U.S. Tax Court | 233 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Housing Finance Board | 134 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Office of the Director of National Intelligence | 0 | 1 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Reserve System--Board of Governors | 1,903 | 0 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Defense Uniformed Services University | 701 | 0 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Export-Import Bank of the US | 359 | 0 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Millennium Challenge Corporation | 300 | 0 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Defense Technical Information Center | 290 | 0 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Overseas Private Investment Corporation | 190 | 0 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
National Endowment for the Humanities | 179 | 0 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
National Endowment for the Arts | 160 | 0 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Maritime Commission | 120 | 0 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Defense Nuclear Facilities Safety Board | 87 | 0 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Federal Retirement Thrift Investment Board | 66 | 0 | 0 | 0.00% | 0 | 0.00% | 0.00% | 0 | 0 | 0 | 0 | 0.00% |
Cabinet Level Subtotal | 2,631,574 | 14,663 | 2,469 | 16.84% | 947 | 38.36% | 6.46% | 947 | 540 | 55 | 595 | 62.83% |
Midsize Agencies Subtotal | 138,923 | 846 | 437 | 51.65% | 62 | 14.19% | 7.33% | 62 | 30 | 1 | 31 | 50.00% |
Small Agencies Subtotal | 47,150 | 296 | 82 | 27.70% | 14 | 17.07% | 4.73% | 14 | 8 | 1 | 9 | 64.29% |
Grand Total | 2,817,647 | 15,805 | 2,988 | 18.91% | 1,023 | 34.24% | 6.47% | 1,023 | 578 | 57 | 635 | 62.07% |
* Total work force numbers do not include employees not reported for national security reasons.