The U.S. Equal Employment Opportunity Commission
Agency or Department | Total Work Force | Complaints in Inventory | Complaints Offered ADR | Offer Rate % | Complaints Processed in ADR | Participation Rate % | Complaints Completing ADR | Complaints Resolved | Resolution Rate % |
---|---|---|---|---|---|---|---|---|---|
Agency for International Development | 2,179 | 30 | 1 | 3.33 | 1 | 3.33 | 0 | 0 | ERR |
Broadcasting Board of Governors | 1,872 | 69 | 1 | 1.45 | 1 | 1.45 | 1 | 1 | 100.00 |
Central Intelligence Agency* | 0 | 39 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Commodity Futures Trading Commission | 527 | 8 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Consumer Product Safety Commission | 480 | 7 | 2 | 28.57 | 2 | 28.57 | 2 | 2 | 100.00 |
Corporation for National Service | 599 | 25 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Court Services and Offender Supervision Agency | 920 | 26 | 19 | 73.08 | 1 | 3.85 | 2 | 0 | 0.00 |
Department of Agriculture | 114,978 | 2,875 | 165 | 5.74 | 160 | 5.57 | 153 | 66 | 43.14 |
Department of Commerce | 38,401 | 925 | 169 | 18.27 | 11 | 1.19 | 7 | 5 | 71.43 |
Defense Summary** | 727,648 | 8,726 | 1,737 | 19.91 | 728 | 8.34 | 771 | 595 | 77.17 |
Army & Air Force Exchange Service | 43,256 | 272 | 69 | 25.37 | 9 | 3.31 | 9 | 7 | 77.78 |
Defense Commissary Agency | 15,624 | 343 | 25 | 7.29 | 22 | 6.41 | 37 | 33 | 89.19 |
Defense Contract Audit Agency | 4,137 | 113 | 10 | 8.85 | 6 | 5.31 | 6 | 2 | 33.33 |
Defense Contract Management Agency | 11,335 | 249 | 8 | 3.21 | 2 | 0.80 | 2 | 0 | 0.00 |
Defense Education Activity | 17,925 | 187 | 4 | 2.14 | 4 | 2.14 | 6 | 5 | 83.33 |
Defense Finance and Accounting Service | 14,869 | 323 | 30 | 9.29 | 30 | 9.29 | 30 | 24 | 80.00 |
Defense Human Resources Activity | 609 | 15 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Defense Information Systems Agency | 6,063 | 32 | 11 | 34.38 | 10 | 31.25 | 10 | 7 | 70.00 |
Defense Inspector General | 1,223 | 10 | 4 | 40.00 | 1 | 10.00 | 1 | 1 | 100.00 |
Defense Intelligence Agency* | 0 | 39 | 1 | 2.56 | 1 | 2.56 | 1 | 1 | 100.00 |
Defense Logistics Agency | 21,872 | 437 | 38 | 8.70 | 27 | 6.18 | 27 | 15 | 55.56 |
Defense National Guard Bureau | 41,797 | 151 | 15 | 9.93 | 3 | 1.99 | 3 | 2 | 66.67 |
Defense National Imagery and Mapping Agency* | 0 | 59 | 18 | 30.51 | 0 | 0.00 | 9 | 9 | 100.00 |
Defense National Security Agency* | 0 | 56 | 0 | 0.00 | 1 | 1.79 | 1 | 0 | 0.00 |
Defense Nuclear Facilities Safety Board | 96 | 0 | 0 | ERR | 0 | ERR | 0 | 0 | ERR |
Defense Office of the Secretary | 4,186 | 56 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Defense Security Service | 2,640 | 40 | 10 | 25.00 | 10 | 25.00 | 11 | 8 | 72.73 |
Defense Threat Reduction Agency | 992 | 7 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Defense Tricare Management Activity | 157 | 0 | 0 | ERR | 0 | ERR | 0 | 0 | ERR |
Department of the Air Force | 139,782 | 1,320 | 840 | 63.64 | 201 | 15.23 | 215 | 153 | 71.16 |
Department of the Army | 203,563 | 2,628 | 457 | 17.39 | 323 | 12.29 | 324 | 275 | 84.88 |
Department of the Navy | 197,522 | 2,389 | 197 | 8.25 | 78 | 3.26 | 79 | 53 | 67.09 |
Department of Education | 4,845 | 78 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Department of Energy | 14,928 | 291 | 3 | 1.03 | 3 | 1.03 | 8 | 2 | 25.00 |
Department of Health and Human Services | 66,723 | 820 | 114 | 13.90 | 15 | 1.83 | 13 | 3 | 23.08 |
Department of Housing & Urban Development | 10,342 | 417 | 34 | 8.15 | 32 | 7.67 | 34 | 19 | 55.88 |
Department of the Interior | 79,482 | 942 | 22 | 2.34 | 16 | 1.70 | 13 | 6 | 46.15 |
Department of Justice | 130,763 | 3,627 | 198 | 5.46 | 155 | 4.27 | 157 | 29 | 18.47 |
Department of Labor | 17,079 | 440 | 136 | 30.91 | 40 | 9.09 | 36 | 36 | 100.00 |
Department of State | 17,457 | 149 | 14 | 9.40 | 14 | 9.40 | 21 | 19 | 90.48 |
Department of Transportation | 102,652 | 1,563 | 139 | 8.89 | 54 | 3.45 | 49 | 22 | 44.90 |
Department of the Treasury | 169,399 | 3,131 | 169 | 5.40 | 93 | 2.97 | 90 | 68 | 75.56 |
Department of Veterans Affairs | 222,985 | 6,286 | 24 | 0.38 | 17 | 0.27 | 24 | 8 | 33.33 |
Environmental Protection Agency | 18,735 | 254 | 2 | 0.79 | 2 | 0.79 | 2 | 1 | 50.00 |
Equal Employment Opportunity Commission | 2,778 | 119 | 20 | 16.81 | 7 | 5.88 | 8 | 2 | 25.00 |
Executive Office of the President Summary** | 1,028 | 4 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Office of Administration | 200 | 0 | 0 | ERR | 0 | ERR | 0 | 0 | ERR |
Office of Management and Budget | 499 | 3 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Office of National Drug Control Policy | 135 | 1 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Office of U.S. Trade Representative | 194 | 0 | 0 | ERR | 0 | ERR | 0 | 0 | ERR |
Export-Import Bank of the United States | 403 | 7 | 1 | 14.29 | 1 | 14.29 | 1 | 0 | 0.00 |
Farm Credit Administration | 288 | 3 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Federal Communications Commission | 2,018 | 21 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Federal Deposit Insurance Corporation | 5,605 | 206 | 17 | 8.25 | 9 | 4.37 | 12 | 5 | 41.67 |
Federal Election Commission | 377 | 2 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Federal Emergency Management Agency | 8,420 | 105 | 3 | 2.86 | 1 | 0.95 | 1 | 1 | 100.00 |
Federal Energy Regulatory Commission | 1,258 | 6 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Federal Housing Finance Board | 117 | 6 | 2 | 33.33 | 2 | 33.33 | 2 | 0 | 0.00 |
Federal Labor Relations Authority | 205 | 1 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Federal Maritime Commission | 130 | 0 | 0 | ERR | 0 | ERR | 0 | 0 | ERR |
Federal Mediation & Conciliation Service | 292 | 6 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Federal Reserve Board | 1,712 | 23 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Federal Retirement Thrift Investment Board | 106 | 0 | 0 | ERR | 0 | ERR | 0 | 0 | ERR |
Federal Trade Commission | 1,094 | 10 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
General Services Administration | 14,447 | 306 | 56 | 18.30 | 7 | 2.29 | 7 | 4 | 57.14 |
Government Printing Office | 3,109 | 130 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Holocaust Memorial Museum | 363 | 8 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
International Boundary & Water Commision | 289 | 24 | 4 | 16.67 | 0 | 0.00 | 0 | 0 | ERR |
International Trade Commission | 383 | 1 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
John F Kennedy Center for the Arts | 1,105 | 1 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Merit Systems Protection Board | 231 | 9 | 1 | 11.11 | 1 | 11.11 | 1 | 0 | 0.00 |
National Aeronautics & Space Administration | 17,933 | 138 | 38 | 27.54 | 30 | 21.74 | 26 | 14 | 53.85 |
National Archives & Records Administration | 3,134 | 78 | 16 | 20.51 | 14 | 17.95 | 1 | 0 | 0.00 |
National Credit Union Administration | 976 | 17 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
National Endowment for the Arts | 159 | 1 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
National Endowment for the Humanities | 171 | 0 | 0 | ERR | 0 | ERR | 0 | 0 | ERR |
National Gallery of Art | 859 | 15 | 10 | 66.67 | 0 | 0.00 | 0 | 0 | ERR |
National Labor Relations Board | 1,977 | 57 | 2 | 3.51 | 2 | 3.51 | 4 | 0 | 0.00 |
National Science Foundation | 1,291 | 9 | 5 | 55.56 | 0 | 0.00 | 0 | 0 | ERR |
National Transportation Safety Board | 438 | 11 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Nuclear Regulatory Commission | 3,036 | 36 | 16 | 44.44 | 5 | 13.89 | 3 | 1 | 33.33 |
Office of Personnel Management | 3,684 | 55 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Office of Special Counsel | 108 | 2 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Overseas Private Investment Corporation | 199 | 1 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Peace Corps | 898 | 2 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Pension Benefit Guaranty Corporation | 777 | 25 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Railroad Retirement Board | 1,163 | 8 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Securities and Exchange Commission | 3,031 | 47 | 13 | 27.66 | 0 | 0.00 | 0 | 0 | ERR |
Selective Service System | 166 | 4 | 0 | 0.00 | 0 | 0.00 | 0 | 0 | ERR |
Small Business Administration | 3,890 | 101 | 4 | 3.96 | 1 | 0.99 | 1 | 1 | 100.00 |
Smithsonian Institution | 6,335 | 56 | 2 | 3.57 | 2 | 3.57 | 2 | 2 | 100.00 |
Social Security Administration | 65,292 | 1,503 | 1 | 0.07 | 1 | 0.07 | 1 | 1 | 100.00 |
Tennessee Valley Authority | 13,444 | 171 | 2 | 1.17 | 2 | 1.17 | 2 | 1 | 50.00 |
United States Armed Forces Retirement Home | 731 | 18 | 2 | 11.11 | 2 | 11.11 | 2 | 2 | 100.00 |
United States Postal Service | 854,376 | 20,958 | 876 | 4.18 | 684 | 3.26 | 654 | 335 | 51.22 |
United States Tax Court | 238 | 0 | 0 | ERR | 0 | ERR | 0 | 0 | ERR |
TOTAL | 2,773,058 | 55,039 | 4,040 | 7.34 | 2,116 | 3.84 | 2,111 | 1,251 | 59.26 |
* The number of full time permanent positions is classified information. | |||||||||
** Department of Defense and Executive Office of the President summary figures represent only those agencies listed. |
This page was last modified on November 13, 2003.