Occupational Employment Statistics

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OES

1999 National Occupational Employment and Wage Estimates

Office and Administrative Support Occupations

other SOC major groups

These estimates are calculated with data collected from employers in all industry divisions in metropolitan and non-metropolitan areas in every State and the District of Columbia.

Click on the SOC Code Number to view that occupation's definition, additional wage estimates, and relative standard error (RSE) estimates.

			Wage Estimates
SOC Code Number	Occupation Title	Employment	Median Hourly	Mean Hourly	Mean Annual (1)	Mean RSE
43-0000	Office and Administrative Support Occupations	22,562,480	$11.14	$12.17	$25,310	0.3 %
43-1011	First-Line Supervisors/Managers of Office and Administrative Support Workers (3)	1,312,630	$15.93	$17.36	$36,110	0.2 %
43-2011	Switchboard Operators, Including Answering Service (3)	248,570	$9.11	$9.51	$19,780	0.4 %
43-2021	Telephone Operators (3)	50,820	$13.66	$12.88	$26,800	1.6 %
43-3011	Bill and Account Collectors (3)	383,090	$11.32	$11.95	$24,860	0.4 %
43-3021	Billing and Posting Clerks and Machine Operators (3)	551,410	$11.00	$11.48	$23,880	0.3 %
43-3031	Bookkeeping, Accounting, and Auditing Clerks (3)	1,619,870	$11.53	$12.14	$25,250	0.2 %
43-3041	Gaming Cage Workers	20,100	$9.57	$9.85	$20,480	1.5 %
43-3051	Payroll and Timekeeping Clerks (3)	196,660	$12.37	$12.89	$26,800	0.3 %
43-3061	Procurement Clerks (3)	76,970	$12.23	$12.62	$26,250	0.3 %
43-3071	Tellers (3)	453,140	$8.60	$8.81	$18,330	0.5 %
43-4011	Brokerage Clerks (3)	72,930	$13.79	$14.99	$31,180	1.3 %
43-4021	Correspondence Clerks	46,160	$11.05	$11.48	$23,880	0.9 %
43-4031	Court, Municipal, and License Clerks (3)	93,910	$12.11	$12.84	$26,700	0.8 %
43-4041	Credit Authorizers, Checkers, and Clerks	82,900	$11.51	$12.34	$25,660	1.1 %
43-4051	Customer Service Representatives	1,789,620	$11.30	$12.19	$25,360	0.5 %
43-4061	Eligibility Interviewers, Government Programs	107,650	$13.15	$14.08	$29,290	1.1 %
43-4071	File Clerks (3)	266,890	$8.38	$8.94	$18,590	0.4 %
43-4081	Hotel, Motel, and Resort Desk Clerks (3)	152,040	$7.54	$7.79	$16,200	0.4 %
43-4111	Interviewers, Except Eligibility and Loan (3)	164,310	$9.66	$10.25	$21,320	0.7 %
43-4121	Library Assistants, Clerical	89,050	$8.49	$9.14	$19,010	1.1 %
43-4131	Loan Interviewers and Clerks	145,400	$12.12	$12.79	$26,600	1.0 %
43-4141	New Accounts Clerks (3)	69,790	$10.63	$10.81	$22,480	0.7 %
43-4151	Order Clerks	376,430	$10.78	$11.51	$23,950	1.1 %
43-4161	Human Resources Assistants, Except Payroll and Timekeeping (3)	174,110	$12.59	$13.05	$27,140	0.4 %
43-4171	Receptionists and Information Clerks (3)	987,680	$9.26	$9.55	$19,870	0.2 %
43-4181	Reservation and Transportation Ticket Agents and Travel Clerks	222,340	$10.74	$12.47	$25,930	1.8 %
43-5011	Cargo and Freight Agents (3)	52,690	$12.37	$13.38	$27,830	1.6 %
43-5021	Couriers and Messengers (3)	134,370	$8.36	$9.04	$18,810	0.8 %
43-5031	Police, Fire, and Ambulance Dispatchers (3)	79,140	$11.77	$12.26	$25,500	0.5 %
43-5032	Dispatchers, Except Police, Fire, and Ambulance (3)	171,560	$13.00	$14.14	$29,420	0.7 %
43-5041	Meter Readers, Utilities (3)	46,090	$12.45	$13.16	$27,370	0.7 %
43-5051	Postal Service Clerks	80,330	$18.64	$18.37	$38,220	0.3 %
43-5052	Postal Service Mail Carriers	352,550	$18.21	$17.60	$36,610	0.3 %
43-5053	Postal Service Mail Sorters, Processors, and Processing Machine Operators	234,820	$14.86	$14.47	$30,100	0.3 %
43-5061	Production, Planning, and Expediting Clerks (3)	298,770	$14.47	$15.24	$31,700	0.4 %
43-5071	Shipping, Receiving, and Traffic Clerks (3)	886,230	$9.99	$10.62	$22,080	0.2 %
43-5081	Stock Clerks and Order Fillers (3)	1,800,840	$8.35	$9.45	$19,650	0.2 %
43-5111	Weighers, Measurers, Checkers, and Samplers, Recordkeeping (3)	83,840	$10.96	$12.34	$25,670	1.4 %
43-6011	Executive Secretaries and Administrative Assistants	1,316,290	$14.21	$14.84	$30,870	0.3 %
43-6012	Legal Secretaries (3)	272,090	$15.04	$15.48	$32,200	0.8 %
43-6013	Medical Secretaries (3)	247,950	$10.95	$11.51	$23,940	0.8 %
43-6014	Secretaries, Except Legal, Medical, and Executive	1,582,080	$11.18	$11.60	$24,130	0.3 %
43-9011	Computer Operators (3)	198,500	$12.70	$13.54	$28,170	0.4 %
43-9021	Data Entry Keyers (3)	520,220	$9.77	$10.13	$21,070	0.3 %
43-9022	Word Processors and Typists (3)	271,310	$11.29	$11.67	$24,270	0.5 %
43-9031	Desktop Publishers	37,040	$14.12	$14.98	$31,170	2.2 %
43-9041	Insurance Claims and Policy Processing Clerks	268,650	$13.93	$15.38	$32,000	1.1 %
43-9051	Mail Clerks and Mail Machine Operators, Except Postal Service (3)	198,440	$8.76	$9.33	$19,400	0.4 %
43-9061	Office Clerks, General	2,561,300	$9.77	$10.31	$21,450	0.4 %
43-9071	Office Machine Operators, Except Computer (3)	101,490	$9.71	$10.34	$21,510	0.7 %
43-9081	Proofreaders and Copy Markers (3)	25,970	$9.37	$10.46	$21,750	1.5 %
43-9111	Statistical Assistants (3)	24,450	$11.55	$12.49	$25,970	0.6 %

About 1999 National, State, and Metropolitan Area Occupational Employment and Wage Estimates

Estimates for residual, "All Other", occupations are not available.

(1) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) = Wage rates are calculated using three years of data: 1997, 1998, and 1999.

The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

National OES estimates by SOC major group