 |
To check on the status of an order placed either online or by phone, fax, EDI, or mail, you must first be logged in to our website.
If you have not already done so, click  before proceeding. Once you are logged in,
click  and a list of your
most recent orders (up to 100) will be displayed in date order. You may sort the list to find the order in which
you are interested or use the Order Search feature. You can also check on the status of orders placed by colleagues
if you know the sales order number or the reference number they used. Simply change the Scope of the search to All
Accounts and enter the order number or reference number.
Once you have found the order, click on the order number to view status details such as the scheduled ship date,
actual ship date, and the carrier used. If your order has already been shipped, you can click on the carrier logo
to connect to their tracking system to find the exact location of your shipment.
|
