UNICOR operates a fully staffed Customer Service Center that is open Monday through Friday, 7:30 a.m. to 5:45 p.m. EST. They will be happy to answer any questions, modify an existing order, provide order status, process a freight damage/shortage claim, resolve billing problems, or send you copies of catalogs. You can call, write, fax or e-mail the Customer Service Center at:

If you are experiencing technical problems with the website, you may contact our Help Desk at 202-305-3555 or helpdesk@central.unicor.gov. The Help Desk is staffed from 6:30 a.m. to 4:00 p.m. EST, Monday through Friday.