To expedite your waiver request through on-line processing, click On-line Waiver Request and follow the instructions provided. You will receive a waiver identification number after completing the on-line form which can be used to check the status of your request. The on-line request form is available to you 24 hours a day.
• Mailing or Faxing Waiver Requests
Project-level requests and those involving several items and/or lengthy justifications should be sent to FPI by mail or FAX, as follows (unless specifically directed otherwise):
UNICOR CUSTOMER SERVICE CENTER
WAIVER PROCESSING
P.O. BOX 13640
LEXINGTON, KENTUCKY 40583-3640
Attention: UNICOR Customer Service Center Waiver Processing
FAX: (859) 252-5318
• Formatting the Waiver Request
The request should include the following information:
- Name and title of the appropriate contact person/ contracting officer
- Complete mailing address; list the agency name, street, city, state, and zip code
- Pertinent phone, fax and e-mail information for response purposes
- Description of Items:
Include descriptive material (i.e. illustrations, drawings, brochures, specifications, etc. detailing the items to be purchased which convey the characteristics and/or features of the items(s) in question. Item quantities should also be referenced. In the case of systems furniture, please identify the number of completed workstations required.
If unknown, provide a reasonable estimate. - Justification:
The waiver request should explain why FPI products do not meet your agency's needs. Please refer to the UNICOR Full Line Catalog which can be obtained by calling our Customer Service Center at (800) 827-3168.
Please bear in mind that some products, such as those requiring individual design or configuration, custom measurement, other personal attention, etc., are not sold through UNICOR's On-Line Catalog . - Delivery:
The delivery date should be specified as the month, day, and year product is required on site. Delivery requirements inconsistent with those referenced on the General Services Administration (GSA) Federal Supply Schedule require written assurance from your contracting officer that the items are available from outside sources within the required time frame noted in the waiver request.
