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– Improve and enhance service to the Center's customers (users of our information) and broaden customer base with timely, innovative products and effective interaction as outlined in the Center's mission.
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Measurement framework – Better understand the Center's customer base, their needs, and their interactions with the Center's science programs.
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Products and Services – Develop new products and services that are responsive to and reflect internal and external Center customer needs.
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Customer Engagement – Increase involvement of multiple partners and cooperators/coalitions in contributing to mutually beneficial science program outcomes and impacts.
– Provide science for the resource managers, policy makers, and public in Alaska and the Nation in response to present and anticipated needs.
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Hazards – Ensure the continued transfer of data, risk assessments, and disaster scenarios needed by our customers before, during, and after natural disasters, and increase the delivery of real-time hazard information to minimize loss of life and property.
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Environment and Natural Resources – Maintain, provide, and improve long-term environment and natural resource information, systematic analyses and investigations, and predictive tools for scenario building and decision making about natural systems.
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Mix of Science Activities – Balance the mix of long term data collection and monitoring, research and development, and assessments and applications to be responsive and flexible.
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l - Attract and maintain a diversified, quality workforce with the skills that enhance Center science programs and serve our customers.
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Skills – Enhance science and technical skills of the Center's workforce.
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Reward Program – Reinforce strategic direction through a Center reward program.
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Flexibility – Achieve human resources flexibility to meet changing needs.
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Leadership – Foster visionary leadership and management professionalism.
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Improve and enhance the Center's infrastructure and operational processes and practices to efficiently and effectively support the Center's
workforce, science programs, and customers.
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Information Infrastructure – Ensure efficient data integration and access to satisfy both the Center's internal and external customers.
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Operational Process and Practices – Improve the efficiency of the Center's administrative and science support and programmatic activities through streamlining, quality improvements, and cost reductions.
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Facilities Infrastructure -- Optimize facilities location, distribution, and use to reduce costs while ensuring science program effectiveness and quality of work environment.
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Clearly communicate to all audiences consistent USGS messages about our strategic direction and science programs.
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