GSA tracks a number of key measures of real property performance, and several broad statistical measures. GSA indicators of performance include:
BOMA Cost per Square Foot (Owned)
BOMA Cost per Square Foot (Leased)
BOMA Vacancy Rate
GSA Cost per Person
Customer Satisfaction
Federal Employees Housed
Total Federal Square Feet
Alternative Workplace Arrangements
Real Property Disposal Time
Reimbursable Property Disposal Time
Sales Price as Percentage of EFMV
These performance measures provide the stakeholders and other interested parties with data on the relative performance of real property asset management and government organizations. We also track the number of teleworkers, the most current private sector benchmarks, the cycle time for property disposal and the sales price as percentage of fair market value of disposal assets.
The Cost per Person (CPP) Model is extremely useful for federal agencies to estimate their total cost per person. The model considers administrative and real estate costs. The model estimates the average cost per person in each of the following areas:
Real Estate (Space Usage)
Telecommunications
Information Technology (IT)
Alternative Work Environment
The "what-if" tool is an additional feature that calculates potential cost savings resulting from an alternative work environment, such as hoteling or desk sharing. GSA offers an electronic copy of the most recent GSA Cost per Person Model
GSA presents this information to the federal real property community to facilitate more informed decision-making leading to improved asset management. GSA's goal is to clearly summarize the relevant data and to provide customers with a concise reference document. GSA expects this to be useful to federal real property asset management decision-makers, as well as stakeholders. The publication will also benefit interested professionals in other governments, the private sector, and academia. Organizations throughout the world, in both the private and public sectors, have embraced strategic planning, performance measurement, and benchmarking.