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Basic Information

Why is operator certification important?
Drinking water operator certification is critical for the protection of public health and the maintenance of safe, optimal, and reliable operations of water treatment and distribution facilities.

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What is EPA’s role in operator certification?
The 1996 Amendments to the Safe Drinking Water Act (SDWA) directed EPA to:

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Who was involved in helping EPA issue federal operator certification guidelines?
EPA convened two workgroups to address issues related to operator certification and to formulate specific program guidelines.

The two groups worked together to develop nine baseline standards, published by EPA in February 1999 in Final Guidelines for the Certification and Recertification of Operators of Community and Nontransient Noncommunity Public Water Systems.

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Is there funding available to help small system operators receive training and certification?
To promote operator certification, EPA has implemented the Expense Reimbursement Grant (ERG) program. The ERG program provides grants to states so that operators of systems serving 3,300 or fewer persons can be reimbursed the costs of training and certification, including per diem for unsalaried operators. EPA’s goal for the ERG program is the protection of public health through properly trained and certified small system operators. Details regarding the distribution of ERG grant monies are outlined in Final Additions to the Final Guidelines for the Certification and Recertification of the Operators of Community and Nontransient Noncommunity Public Water Systems; Final Allocation Methodology for Funding to States for the Operator Certification Expense Reimbursement Grants Program.

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Are there ramifications if states don’t implement the federal operator certification guidelines?
Under the final guidelines, EPA must withhold 20 percent of a state’s Drinking Water State Revolving Fund (DWSRF) capitalization grant unless the state has adopted and is implementing an operator certification program that meets the requirements of the final guidelines, or submits an existing program that is substantially equivalent to the guidelines. For more information, see:

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