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Success Story
Computer training and
support boost women’s
businesses
Cyber Skills Bring Business Success
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Photo: USAID
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Women entrepreneurs gather in
cybercafés to learn basic computer
and Internet skills.
Access to the Internet
encourages women to
improve their English and
develop other language
skills useful for business.
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Where can African businesswomen go to market their wares,
promote new product lines, find competitive suppliers, or strike
up new ventures? Hadja Mariama Bah, owner of a women’s
clothing enterprise in Guinea, is going online. Hadja has always
conducted business in person or through the mail, frequently
relying on word of mouth to establish, maintain and expand her
network of clients and partners. Now, through USAID-supported
program, Hadja is learning to use the Internet as a business
tool with the potential not only for operational savings but also
for access to a wider market and, therefore, increased
revenues.
USAID’s African Businesswomen’s Information Service (ABIS)
offers women in eight West African countries — Benin, Burkina
Faso, Ghana, Guinea, Mali, Niger, Sierra Leone and Togo —
the opportunity to learn computer basics for business.
Participants include women from a wide range of age groups
and educational levels, and 70 percent own a small business in
the informal sector. USAID provides free training sessions on
using email to communicate, using the Web to find commercial
opportunities and accessing special events targeted to African
business owners. Access to the Internet also encourages the
women to improve their English and develop other language
skills useful for business. The training is supplemented with
around 40 hours of support over six weeks to give women time
to practice and build on the skills they acquired during the initial
workshop.
The sessions take place in local cybercafés, where female
trainers create an atmosphere of camaraderie and mutual
support, encouraging participants to freely experiment and ask
questions. In this environment, the women’s confidence grows.
They are also invited to bring a colleague or friend to follow-up
sessions, promoting the goal of informal knowledge sharing. To
help the women incorporate their new skills into everyday
business activities, USAID provides information on local
Internet service providers and instructions on how to set up an
account.
Women in the program automatically become members of the
ABIS Forum, which provides them with a continuing source for
trade leads and a forum to discuss topics of interest and
significance on business development in West Africa.
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