USAID Employee Survey 2004
Information
Services
USAID 2004 SURVEY: Margin Favorable -- Information
Services
| Question |
2001 |
2002 |
2003 |
2004 |
Change 02/01 |
Change 03/02 |
Change 04/03 |
| I can quickly and easily get information I need for my
work |
46.9 |
55.8 |
61.2 |
63.5 |
8.9 |
5.4 |
2.3 |
| Computer software/hardware support services meets my
needs |
59.0 |
64.6 |
70.5 |
73.1 |
5.6 |
5.9 |
2.6 |
| The Agencys Intranet is useful |
77.8 |
81.1 |
82.2 |
84.9 |
3.3 |
1.1 |
2.7 |
| The E-mail system works well |
62.3 |
76.8 |
71.8 |
87.8 |
14.5 |
-5.0 |
16.0 |
| Overall, Agency Information Services is meeting my needs |
51.3 |
71.0 |
74.0 |
80.2 |
19.8 |
3.0 |
6.2 |
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