Career Opportunities
U.S. AGENCY FOR INTERNATIONAL DEVELOPMENT
Office of Inspector General
VACANCY ANNOUNCEMENT
POSITION: Information Technology Specialist GS-2210-12/13
ANNOUNCEMENT NUMBER: 08-14NJ
Opening Date: Friday, February 29, 2008
CLOSING DATE: Friday, March 14, 2008
PROMOTION POTENTIAL: 14
69,764.00 - 107,854.00 USD per year
POSITION INFORMATION: Full-time Permanent
LOCATION: few vacancies - Washington, DC
WHO MAY BE CONSIDERED: Applications will be accepted from US
Citizens, from current and former competitive service Federal employees,
and people eligible under special hiring authorities.
JOB SUMMARY:
This position is located in the U.S. Agency for International Development (USAID),
Office of Inspector General (OIG), Office of Management, Information Technology Division.
The division is responsible for planning, developing, controlling and implementing
the complex computer based systems used in USAID/OIG worldwide operations, including
important design, development and system/software maintenance activities. The division
is also responsible for the critical management of OIG's automated systems that support
the operational requirements and all systems security. The team ensures the
confidentiality, integrity and availability of network, systems and data through the
planning, analysis, development, implementation and enhancement of OIG's information
systems' security programs and policies.
Key Requirements:
Federal employees must achieve time in grade to qualify
Designated and/or Random Drug Testing required.
Background and/or security investigation is required.
Major Duties:
You will perform server and network configuration duties; design, configure and
install servers to support the OIG's mission critical applications.
You will ensure that systems are designed, maintained, and operated to meet
Division standards. Plan and deliver customer support helpdesk services, including
installations, configuration, troubleshooting in response to customer requirements
via Track-It!.
You will analyze and resolve integration and configuration problems related to
desktop, laptop and Citrix based remote access issues in a Windows Server 2003,
Microsoft Exchange 2003, and Windows XP environment. Supports storage area network (SAN)
and VMWare virtualization operations.
You will analyze design, develop and implement a wide range of complex IT hardware
and software to support large-scale LAN/WAN systems in OIG, to include protocols,
management systems, communications controllers and other network devices that support
extensive OIG world-wide operations.
You will manage workstation configuration and operation through Script Logic Desktop
Authority. Monitor appropriate sources for specific security patches and apply them as
appropriate or necessary in conjunction with nCircle results.
You will perform data backup and recovery tasks with working knowledge of Double-Take,
Symantec Enterprise Vault and NetBackup. Analyze and resolve connectivity issues within
the network environment. Serve on a technical team to assist in the implementation of a
multiple solutions.
QUALIFICATIONS:
You must have one year of specialized experience at a level close to the work of this
job that has given you the particular knowledge, skills, and abilities required to
successfully perform.
SPECIALIZED EXPERIENCE:
For the GS-12: One (1) year specialized experience
equivalent to at least the GS-11 level in the Federal government. Examples of qualifying
experience include (1) software design principles and methods and functionality and
operability of the current operating environment sufficient to ensure high reliability
and optimal availability of applications; (2) develop solutions to complex operational
problems; (3) evaluate the feasibility of implementing new technologies with current
environments; and (4) assist in the development, configuration, installation, and
maintenance of networked systems including local area networks (LANs) and wide area
networks (WANs) and perform routine network configuration management functions.
For the GS-13: One (1) year specialized experience
equivalent to at least the GS-12 level in the Federal government. Examples of qualifying
experience include: (1) assist and/or develop policies, procedures, and strategies that
ensure optimization and integration in the installation, configuration, and maintenance
of the operating environment; (2) assist and/or plan, design, develop, manage and enhance
highly efficient network systems that respond to agency's business requirement;
(3)develop, configure, install, and maintain networked systems including local area
networks (LANs) and wide area networks (WANs) and perform network configuration management
functions.
Additional Information About the Specialized Experience Requirements for This Position:
Experience analyzing, designing, developing, and implementing a wide range of complex
hardware and software to support large scale LAN/WAN Microsoft Windows 2003 systems with
Microsoft Exchange 2003, storage area networks and virtualization; perform work such as
identifying improved LAN hardware and software configurations; developing technical standards
and procedures for LAN and SAN development, implementation and management; develops and
updates customer policies and procedures; resolve issues related to the delivery of services;
serves as technical expert on the planning and coordination of activities required to design,
implement, and support Microsoft Windows XP operating systems; independently designs, develops,
and manages major software implementation projects.
You must be a U.S. citizen to qualify for this position.
After appointment, you will be subject to random testing for illegal drug use.
In order to qualify for this position, you must possess a Top Secret security clearance.
You must meet time-in-grade restrictions by the closing date of this annoucement.
How You Will Be Evaluated:
You will be evaluated to determine if you meet the minimum qualifications required; and
on the extent to which your application shows that you possess the knowledge, skills, and
abilities associated with this position as defined below. When describing your knowledge,
skills, and abilities, please be sure to give examples and explain how often you used these
skills, the complexity of the knowledge you possessed, the level of the people you interacted
with, the sensitivity of the issues you handled, etc.
1. Knowledge of local area and wide area networking principles and
concepts including protocols and network services in a Microsoft Windows Server 2003
environment with Microsoft Exchange 2003.
2. Knowledge of computer hardware, software, desktop operating
system Windows XP, LAN -based application software, Storage Area Networks, and Virtualization.
3. Skills in providing a full range of customer support services to
include desktop installation and configuration of hardware and software; utilizing Desktop
Authority and Track-It! software.
4. Knowledge of security principles and methods; nCircle vulnerability
scanning, patching, networks, and data; backup, recovery, and COOP processes with Symantec
Enterprise Vault, NetBackup, and Double-Take.
5. Ability to communicate complex topics effectively orally and in
writing with working knowledge of MS Visio, PowerPoint, and MS Office 2003.
Benefits:
The USAID/OIG offers excellent benefits programs some of which may include:
Comprehensive health and life insurance
Competitive salaries
Generous retirement programs
Paid holidays, annual and sick leave
Flexible work environment and alternate work schedules
Paid employment related training and education
Subsidized transportation (Metro check)
Payment of licenses, certification, and academic degree, as applicable
Incentives and awards, as appropriate
Telecommuting, as appropriate
Long Term Care Insurance is offered
Flexible Spending Account is offered
Thrift Savings Plan (401 K Plan)
Other Advantages:
We are located in the beautifully designed Ronald Reagan Building (RRB) and International
Trade Center (ITC), which is within walking distance of the White House, the Capitol,
Smithsonian Museums, and much more! The RRB is easily accessible to the Federal Triangle
metro station (blue/orange line), has an on-site fitness center and day care center, a DC
Visitor and Information Center, food court, and underground parking garage.
Other Information:
When promotion potential is shown, the agency is not making a commitment and is not
obligated to provide future promotions to you if you are selected. Future promotions will
be dependent on your ability to perform the duties at a higher level, the continuing need
for an employee assigned to the higher level, and administrative approval.
You must submit all required information and it must be postmarked by the
closing date and received within five (5) working days of that date. If hand delivered,
be sure your required information is received by the closing date. If materials
are not received, your application will be evaluated solely on the information available
and you may not receive full consideration or may not be considered eligible.
The materials you send with your application will not be returned.
Send only those materials needed to evaluate your application. Please do not place
your application in a notebook or binder.
The U.S. Agency for International Development is a particpant of E-verify. E-verify
provides an automated link to Federal database to help employers determine employment
eligibility of new hires and the validity of their social security numbers.
How To Apply:
Applications must be postmarked by the closing date and received within five (5)
working days of that date. If hand delivered, be sure your application is received
by the closing date.
1. Optional Application for Federal Employment (OF-612), or a Resume. Applications
must have the following:
Vacancy announcement number, and title and grade(s) of position for which you are applying;
Full name, social security number, day and evening telephone numbers, mailing address,
country of citizenship. If applicable, reinstatement eligibility, and highest Federal
civilian grade held on a permanent basis.
Name, city and state of high school and colleges/universities attended with date(s)
of diploma. For college include major and type and date of degree(s).
Job title, salaries, employer's name and addresses, supervisor's name and telephone
number (indicate if we may contact your current and former supervisors), starting and
ending dates, hours per week and any unpaid or non-paid work experience that relates
to this vacancy.
Job related training courses, special skills, certificates and licenses, honors,
awards and publications.
2. All applicants must submit an OF-306, Declaration for Federal
Employment Form. This form may be downloaded from the OPM website at
www.opm.gov/forms.
3. If a particular level of education/certification is required
or you are asking us to qualify you based on education, you must submit a copy of your
college transcript. Credit for college education will be given if it was obtained
through an accredited university.
4. Status candidates and reinstatement eligibles (current or former government
employees) must provide a copy of the last or most recent SF-50, 'Notice of Personnel
Action' which indicates proof of competitive status (reflecting career,
career-conditional or reinstatement eligibility.
5. Candidates eligible for other non-competitive appointments must
present appropriate documentation reflecting their eligibility).
6. All current Federal employees should provide a copy of their current
performance appraisal (must be within 18 months from the closing date of the announcement).
7. Responses to the Knowledge, Skills and Abilities(KSAs). Please provide
a narrative statement addressing each KSA separately.
8. If you are a federal employee seeking CTAP/ICTAP eligibility you
must submit proof you meet the requirements of 5 CFR 330.605(a) for CTAP and 5 CFR 330.704
for ICTAP. In addition to your application/resume, you must include a copy of the agency
notice, a copy of your most recent performance rating and a copy of your most recent SF-50
noting current position, grade level, and duty location. You must clearly annotate your
application package to reflect that you are applying as a CTAP or ICTAP eligible.
9. Status candidates who wish to be considered under both merit
promotion and open competitive procedures must two applications. When only one application
is received, candidates will be considered under merit promotion only.
Application mailed using government postage or through an internal federal government
mail system will not be considered.
It is the responsibility of the applicant to insure that his/her application is
complete. The personnel office will not be responsible for soliciting additional information.
Contact Information:
Nealy Johnson
Phone: 202-712-4189
Fax: 202-216-3392
Email: recruitmentoig@usaid.gov
Or write:
US Agency for International Development
1300 Pennsylvania Ave., N.W.,
Room 8.07A
Washington, DC 20523-8700
US
Fax: 202-216-3392
What To Expect Next:
Once your complete application is received we will conduct an evaluation of your
qualifications and determine your ranking. The most highly qualified candidates will be
referred to the hiring manager for further consideration and possible interview. We expect
to make a selection within 60 days of the closing date of this announcement. You will be
notified of the outcome.
EEO Policy Statement
The United States Government does not discriminate in employment on the basis of race,
color, religion, sex, national origin, political affiliation, sexual orientation, marital status,
disability, age, membership in an employee organization, or other non-merit factor.
Reasonable Accommodation Policy Statement
Federal agencies must provide reasonable accommodation to applicants with disabilities
where appropriate. Applicants requiring reasonable accommodation for any part of the application
and hiring process should contact the hiring agency directly. Determinations on requests for
reasonable accommodation will be made on a case-by-case basis.
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