Office of Information and Public Affairs | Washington, DC 20207 |
September 30, 2005 Alert #05-604 |
The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Customers should stop using the product immediately unless otherwise instructed.
Name of Product: Panasonic PT-D5500U and PT-D5500UL DLP Projectors
Units: 21
Distributor: Panasonic Corporation of North America, of Secaucus, NJ.
Hazard: If the lamp drive circuit touches the shield case, the unit is not grounded, and a person were to contact metal terminals at the back of the unit, there is a potential for electric shock.
Incidents/Injuries: Panasonic has received two reports of the lamp drive circuit contacting the shield case. No injuries have been reported.
Description: The recall involves models PT-D5500U and PT-D5500UL, which were sold primarily to commercial users. Units with the following serial numbers may be affected:
SH5120010, SH5169001, SH5169002, SH5169003, SH5169004, SH5169005,Serial numbers are located on the side panel of the unit.
SH5169006, SH5169007, SH5169008, SH5169009, SH5169010, SH5219001,
SH5219003, SH5219004, SH5219005, SH5229001, SH5229003, SH5229004,
SH5229005, SH5239001, SH5239002
Sold at: Authorized Panasonic dealers between January 2005 and June 2005 for about $10,000
Manufactured in: Japan
Remedy: Customers should stop using the projectors immediately. Panasonic will contact each customer to arrange for a repair and retrofit at no cost to the customer.
Consumer Contact: Call Panasonic toll-free at (888) 411-1996 between 8:30 a.m. and 5 p.m. ET Monday through Friday.