Originally issued April 15, 1996 Revised June 26, 2006
(301) 504-7908
Release # 96-102
CPSC and Square D Announce "TW" In-Wall Heater Recall
WASHINGTON, D.C. - In cooperation with the U.S. Consumer
Product Safety Commission (CPSC), Square D Company of
Palatine, Ill., is announcing a voluntary recall of
approximately 80,000 electric in-wall heaters. A rubber
grommet, which holds the heater's fan in place, may
deteriorate over time, causing the fan to stop blowing. If
this occurs, the heater coils can overheat to cause burning
or scorching of the wall or nearby house furnishings.
Square D Company has received about 50 complaints or
claims of in-wall heaters overheating, including fourteen
claims of property damage. The involvement of the in-wall
heaters in the reported incidents has not been confirmed.
This recall involves electric in-wall "TW" heaters sold
between 1970 and 1986 with brand names Square D and Nelco
Corporation. Model numbers include TW 2422, TW 2022,
and TW 1222; Series A or B.
To identify the heaters, consumers must remove the
grill of their in-wall heater and look for the
identification label located on the left side of the heater
just below the blower wheel.
To prevent the potential for fire or injury, consumers
should immediately turn off the power to the affected
heaters and stop using them until they are replaced.
Square D no longer sells these heaters. A major heater
manufacturer has agreed to provide replacement heaters for a
discount of 50 percent off the retail list price to
consumers who own recalled Square D heaters.
To obtain a discount on the purchase of a new, similar
heater, consumers must remove the model identification
labels from recalled heaters and turn in the labels at the
time of purchase. Owners can obtain a discount on any
purchase of the same number of heaters of equal or less
physical size and wattage. For further information and to
identify the nearest participating replacement distributor,
consumers should call (877) 202-9046 between 7:30 a.m. and 5 p.m. ET Monday through Friday.
This is the second voluntary recall announced in a week
by CPSC and Square D. The earlier program was on 920,000
Square D and Nelco Corporation brand baseboard heaters
sold between 1970 and 1986. For more information on the
prior recall, consumers should call (877) 202-9046 between 7:30 a.m. and 5 p.m. ET Monday through Friday..