Office of Information and Public Affairs | Washington, DC 20207 |
May 1, 2008 Alert #08-565 |
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.
Name of Product: SoleusAir Space Heaters
Units: About 28,000
Retailer: QVC, of West Chester, Pa.
Importer: Soleus International, of El Monte, Calif.
Hazard: The unit can overheat, posing a fire hazard to consumers.
Incidents/Injuries: The firm has received nine reports of flames inside or coming out of the heaters, and 70 additional reports of smoking, overheating, sparking, melting, and/or emitting burning odors. No injuries have been reported.
Description: The recalled heater is a 1,500 watt, black or charcoal-colored, canister-shaped space heater with three heat settings. The unit is about 25" high x 10" in diameter (not including the wheels). The words "SoleusAir 360 Micathermic Heater" are printed on a label located on the front of the unit.
Sold through: QVC's televised shopping programs, its Web site, and in QVC’s Studio, employee and retail stores from December 2007 through March 2008 for between $65 and $80.
Manufactured in: China
Remedy: Consumers should immediately stop using the heater and unplug it. Consumers who purchased the heater through a QVC television program or QVC.com were mailed instructions on how to receive a refund. Consumers who have not received an information packet should contact QVC. Consumers who purchased the heater at a QVC store should return the heater to any QVC store to receive a full refund.
Consumer Contact: For further information, contact QVC at (800) 367-9444 between 7 a.m. and 1 a.m. ET any day, or visit the firm’s Web site at www.qvc.com