| Office of Information and Public Affairs | Washington, DC 20207 |
| November 28, 2005 Alert #06-512 |
The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.
Name of Product: Ceramic Teapots
Units: About 257
Manufacturer/Importer: Starbucks Coffee Company, of Seattle, Wash.
Hazard: The teapots are labeled safe for microwave use, but the handles can become hot in the microwave oven. This poses a possible burn hazard to consumers.
Incidents/Injuries: Starbucks has received one report of a teapot handle that overheated in a microwave oven.
Description: This recall involves 40-ounce white ceramic teapots with bamboo handles. The phrase "Microwave and Dishwasher Safe" is printed on the bottom of each teapot.
Sold at: Certain large Starbucks stores nationwide from August 2005 through mid-September 2005 for about $25.
Manufactured in: China
Remedy: Consumers should stop using the teapots and contact Starbucks for instructions on returning the product for a full refund and a $5 Starbucks gift card.
Consumer Contact: For more information, contact Starbucks Coffee Customer Relations at (800) 235-2883 between 9 a.m. and 6 p.m. ET any day.