Office of Information and Public Affairs | Washington, DC 20207 |
October 28, 2004 Alert #05-505 |
The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Customers should stop using the product immediately unless otherwise instructed.
Name of Product: Batteries in Kyocera Wireless Corp. Cell Phones
Units: About 1 million
Manufacturer: Hecmma Group, of El Paso, Texas
Distributor: Kyocera Wireless Corp., of San Diego, Calif.
Hazard: Some of the cell phone batteries supplied by the battery manufacturer may be counterfeit. This can cause the batteries to short-circuit, overheat and pose burn hazard to consumers.
Incidents/Injuries: Kyocera has received 14 reports of battery failures, resulting in smoke and minor property damage. Two minor burn injuries have been reported.
Description: The recalled batteries are included in Kyocera Slider, K400, and 3200 Series cell phones. Below is additional information about the cell phones and recalled batteries:
Cell Phone Model Name | Cell Phone Model Number | Battery Model Numbers | Battery Description |
---|---|---|---|
Slider Series | SE44/SE47 | CV90-L305N-01 CV90-L305P-01 CV90-L305T-01 CV90-L349T-01 |
Battery has the Kyocera name printed in red and
black along with the model number |
K400 Series "Phantom" "Blade" "Rave" |
KE413 KE433 KE/KX414 KE/KX424 KE/KX434 |
CV90-K3040-03 CV90-K3040-09 CV90-K3040-10 CV90-K3040-11 |
Battery has the Kyocera name printed in red and
white along with the model number |
3200 Series |
3225 3250 (Appears above or below phone display) |
CV90-K3040-03 CV90-K3040-09 CV90-K3040-10 CV90-K3040-11 |
Battery has the Kyocera name printed in red and
white along with the model number |
Sold at: ALLTEL, Virgin Mobile, Cricket Communications, MetroPCS, US Cellular and Verizon Wireless stores nationwide; telemarketing retailers; various Web sites; and regional phone carriers sold the cell phones with the recalled batteries. The 3200 Series and K400 Series phones were sold from December 2003 to September 2004 for between $30 and $100. Slider Series phones were sold from May 2004 to September 2004 for between $30 and $170. The recalled batteries were also sold separately during the same periods for between $30 and $60.
Manufactured In: Made in China, assembled in Mexico.
Remedy: Consumers should immediately stop using the recalled batteries in their cell phones. Kyocera will contact consumers directly to arrange for delivery of a free replacement battery. If consumers with recalled batteries are not contacted by Kyocera, they should call the company to receive a free replacement battery. The batteries should be stored in an environment with non-flammable materials.
Consumer Contact: Call Kyocera Wireless Corp. toll-free at (866) 559-3882 between 6 a.m. and 6 p.m. PT Monday through Friday, or request a replacement battery online at www.kyocera-wireless.com
Media Contact: John Chier at (858) 882-3543.
K400 Series | 3200 Series |