Office of Information and Public Affairs | Washington, DC 20207 |
July 6, 2004 Alert #04-562 |
The following product safety recall was conducted voluntarily by the firms in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.
Name of Product: Multi-Surface Steam Cleaner with Attachments
Units: About 22,000
Manufacturer: Euroflex Americas Inc., of New York, N.Y.
Hazard: Some of the attachments are missing an "O" ring in the handle, allowing hot steam and water to escape, posing a burn hazard to consumers.
Incidents/Injuries: 22 complaints of steam escaping which could burn the user holding steam cleaner. None required medical treatment.
Description: Euroflex Monster 55 – 1600 Watt Multisurface Steam Cleaner with Attachments. The steam cleaner has a red body and black cords and attachments. The word "monster" is written on the side of the steam cleaner.
Sold at: QVC television nationwide from February 2004 to March 2004 at $69.
Manufactured In: Italy
Remedy: Repair kits are being provided by QVC to the consumer.
Consumer Contact: Call QVC Customer Service toll-free at (800) 367-9444 between 8 a.m. to 12 a.m. ET, seven days per week. Also, call Euroflex toll-free at (888) 896-8786, Monday through Friday, 8 a.m. to 12 a.m.