Office of Information and Public Affairs | Washington, DC 20207 |
FOR IMMEDIATE RELEASE Originally issued March 4, 2003 Revised April 15, 2005 Release # 03-088 |
IBM Recall Hotline: (800) 426-7378 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Scott Wolfson, (301) 504-7051 |
Note: Change of Telephone Number and Hours.
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety
Commission (CPSC), IBM, of Armonk, N.Y., is voluntarily recalling to
repair 56,000 computer monitors. The monitor's circuit board can
overheat and smoke, posing a fire hazard to consumers.
IBM has received five reports of monitors overheating and smoking,
including one report of minor property damage. No injuries have been
reported.
The recalled IBM monitors include the G51 CRT (Cathode Ray Tube)
and G51t Touch Screen CRT models. The G51 and G51t monitors have the
following model numbers on a label on the back of the unit: 6541-02N,
6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the
back of the recalled G51 models also has a date of manufacture between
June 1997 and September 1997. The "IBM" logo can be found on the front
of the units, which were manufactured in China and Malaysia.
IBM, MicroTouch Systems, and major retail stores nationwide,
including Best Buy, CompUSA, Office Max, and Radio Shack, sold the
monitors from June 1997 through December 1998 for about $370.
Consumers should stop using these monitors immediately and contact
the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement.
For more information, consumer can log on the company's website at
www.ibm.com/pc/g51recall