In-Sink-Erator Recall of Instant Hot Water
Dispensers
NEWS from CPSC
U.S. Consumer Product Safety Commission
Office of Information and Public Affairs
Washington, DC 20207
FOR IMMEDIATE RELEASE
June 27, 2002
Release # 02-189
Firm's Recall Hotline: (800) 295-8727 CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Scott Wolfson, (301) 504-7051
CPSC, In-Sink-Erator Announce Recall to Repair Instant Hot Water
Dispensers
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety
Commission (CPSC), In-Sink-Erator, of Racine, Wis., is voluntarily
recalling about 252,000 half-gallon instant hot water dispensers. Water
can leak from the metal holding tank, wet insulating material and
cause electrical arcing and heat build-up. This poses a fire hazard.
In-Sink-Erator has received three reports of holes in the
electrical insulation or outer cover of the hot water dispenser. One
report involved a kitchen fire that caused nearly $7,000 in property
damage. No injuries have been reported.
The recalled hot water dispensers are half-gallon capacity models,
made in the USA and sold under various brand names, including In-Sink-
Erator®, ISE®, Steamin' Hot®, Emerson®, Dayton, ACE, Kenmore® and
Kohler. The serial number (S/N) is printed on a specification plate
attached to the metal holding tank. This recall involves instant hot
water dispensers with serial numbers (some begin with two letters) 999-
10 or those that fall between 1000 and 3084000.
Plumbers, building contractors, home centers and hardware stores
sold these instant hot water dispensers from January 1972 through
December 1996 for between $100 and $250.
Consumers should unplug their hot water dispensers immediately,
check the serial number and contact In-Sink-Erator if their unit is part
of the recall. Consumers with affected units will receive a replacement
insulation shield. For more information and a complete list of brands,
consumers can contact In-Sink-Erator at (800) 295-8727 from 8 a.m. to 8
p.m. ET Monday through Friday or visit the firm's web site at
www.insinkerator.com.
One-third gallon capacity instant hot water dispensers
manufactured by In-Sink-Erator are not involved in this recall.