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21st century operations using 21st century technologies

National Transportation Operations Coalition

The National Transportation Operations Coalition (NTOC) serves as an important foundation for institutionalizing management and operations into the transportation industry. This alliance of national associations, practitioners, and private sector groups represent the collective interests of stakeholders at state, local, and regional levels who have a wide range of experience in operations, planning, and public safety.

Background
Mission
Goals
We Know We Are Successful When
Links
Contact Us

Background

In 1999, the Federal Highway Administration initiated the National Dialogue on Transportation Operations in an attempt to encourage discussions on operations issues and advocate for a stronger focus on operating the nation’s transportation system.

The Texas Transportation Institute (TTI) estimated that in 2001, the 75 largest metropolitan areas experienced 3.5 billion vehicle-hours of delay, resulting in 5.7 billion gallons in wasted fuel and $69.5 billion in lost productivity. Congestion has clearly become a topic of social and political interest that continues to have a significant impact on the economic productivity of the United States. As a result of growing concerns in mobility and system reliability, the transportation operations community identified the need to devote greater attention to strategies that would help our existing infrastructure perform as intended. The National Dialogue represented a formal "call to arms" for increasing consciousness and encouraging the transportation community to adopt strategies that promote building, maintaining, and operating a transportation system that is safe, reliable and secure.

Some of the major initiatives of the National Dialogue on Transportation Operations included, a series of white papers developed to serve as a foundation for future debate and discussion on the need for a stronger commitment to operations; an electronic dialogue initiated to serve as a forum to facilitate ongoing discussions on the meaning and role of transportation operations; and in October 2001, a National Summit on Operations was held to obtain a broad consensus on the key challenges and next steps needed to advance transportation operations.

The activities leading up to and following the National Summit laid the foundation for moving the transportation operations community from dialogue to action. As a result, institutional changes are taking place at the Federal, state, and local levels, fostering a new environment focused on improving mobility and reliability through better operation of the transportation system. This shift in thinking has lead to the evolution of the National Dialogue and resulted in the creation of the National Transportation Operations Coalition (NTOC).

More information about the NTOC is available on the NTOC one pager overview (PDF 164KB). You will need the Adobe Acrobat Reader to view this PDF.

Mission

To improve management and operation of the nations' existing transportation system so that its performance will exceed customer expectations.

Goals

  • Minimizing congestion and improving safety on our area wide metropolitan transportation systems and priority corridors.
  • Implementing and sustaining effective transportation operations centers.
  • Reducing delays and disruptions caused by incidents.
  • Minimizing the adverse effects of work zones, including duration, congestion and safety.
  • Providing effective transportation prior to, during and after emergencies and disasters.
  • Minimizing traffic tie-ups in conjunction with special events.
  • Reducing congestion and delay by regular re-timing of traffic signals.
  • Providing timely and accurate information to travelers.
  • Improving the linkages between modes for passengers and freight.
  • Providing reliable and quick response Mayday systems for travelers.

We Know We Are Successful When:

  • Customer surveys indicate consistently increasing satisfaction with the performance of the transportation system.
  • The focus of decision makers and transportation agencies includes continuous performance based delivery of services in addition to implementation of individual projects.
  • Performance measures are in place that are understandable, measurable, and are used effectively in making decisions improving transportation systems performance.
  • Managing and operating the transportation system are integral parts of a funding and staffing continuum that also includes planning, design, construction and maintenance.

To learn more about the National Transportation Operations Coalition visit the National Transportation Operations Coalition Talks (NTOC Talks) web site.

Links

Contact Us

If you are looking for more information about the National Transportation Operations Coalition, please contact Darren Buck at the information below.

Darren Buck
(202) 366-6021
Darren.Buck@dot.gov