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Direct-care workers provide the vast majority of hands-on care within our long-term care health system. Consumers rely on these workers to provide them with comfort, companionship, and care in an atmosphere that preserves their dignity and well-being. As a result, consumers consistently cite the quality of their relationship with their paraprofessional workers as a primary determinant of their quality of life. The Direct Care Alliance (DCA) is responding to this crisis in long-term care. We are a growing national, practitioner-based coalition of long-term care consumers, direct-care workers, and concerned healthcare providers who have come together to pursue a common goal: broad-based reforms — both within public policy and healthcare industry practice — to ensure a stable, valued, and well-trained direct-care workforce that can meet consumers' demands for high-quality paraprofessional healthcare services.
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