Charting the Impacts of Information TechnologyHypertext Format |
This paper provides a conceptual overview of the analytical challenge inherent in assessing the effects of information technologies and an informal taxonomy of the kinds of impacts that have been identified in earlier research. The paper was prepared in SRS and presented at the December 12-14, 1997, "Workshop on Science, Engineering, and Quality of Life: Research Outcome Models" in Elkridge, Maryland.