Administrative Team

Laverne Hicks Administrative Officer
10 South Howard Street, Suite 4000 Baltimore, MD 21201 Ph: (410) 962-2251 FAX: (410) 962-3655 laverne.hicks@dot.gov Experience Began working in field in 1979 Joined FHWA in 1990

Education •    Bachelor of Science, in Computer Programming, University of Maryland

Expertise/Specialty

•    Procurement •    Printing •    Scheduling of the videoconferencing equipment •    Transit benefit programs •    Office safety program •    Freedom of information act inquiries •    Physical resources (real estate) associated with space management •    Training •    Organizational development and human resource programs

Professional Highlights

•    Serving as Procurement Officer for the FHWA Resource Center Director. •    Receiving the Extraordinary Women of the Department of Transportation Award •    Providing experience in the integration, installation, operation, and maintenance of microcomputer system components and local area network components •    Including local area network hardware and software •    Including operating systems and communication systems •    Including peripherals, software for operating systems and commercial off the shelf (COTS) applications programs •    Overseeing the Garrett A. Morgan activities for the FWHA Resource Center

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