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MAILING ADDRESS |
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Send medical reports, bills and case correspondence
to our new Central Mail address:
U.S. Department of Labor
DFEC Central Mailroom - District 10
PO Box 8300
London, KY 40742-8300
Send Claim Forms and Congressional Inquiries to:
U.S. Department of Labor
Office of Workers' Compensation Programs
230 S. Dearborn, 8th Floor
Chicago, IL 60604
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TELEPHONE CONTACT |
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Contact our Office at 312-596-7157
to speak with a Customer Service Representative or
Claims Examiner. Phone lines are open Monday
through Friday from 8:30 am to
4:00 pm.
The Interactive Voice Response (IVR) toll free
number is 1-866-OWCP-IVR or 1-866-692-7487.The IVR
gives information about case status and compensation
payments. Automated information is available 24
hours a day. Make sure the have the injured workers’
case file number available when you call.
For medical authorization, call 1-866-335-8319 or
send a fax to 1-800-215-4901. For prescription
benefits and processing, call
1-866-664-5581. For
billing status inquiries, go to the Central Bill Pay
Facility
online query
website or call 1-866-335-8319.
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Please
note that the quickest way to get correspondence to our office is to mail
it directly to the London,
Kentucky address shown above. All documents are imaged and available for
viewing in the district office within 24 hours of receipt. Forms CA1, CA2,
CA2a, CA7, and CA16 should be mailed directly to our district office.
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