THE RIDE

THE RIDE

THE RIDE provides door-to-door paratransit service to 62 cites and towns, in lift equipped vehicles for eligible customers who cannot use subways, buses, or trains due to a physical, mental, or cognitive disability. Only registered THE RIDE customers may take advantage of the service. More information about THE RIDE.

Paratransit, THE RIDE, customers have several options available to them to add value to their RIDE account:

Online allow 2 Business days for posting.

Call us at 1-888-844-0355, 7AM-11PM Monday — Friday and 8AM — 5PM Saturday and Sunday, except Thanksgiving, Christmas and New Years. Master Card, Visa, Discover or American Express credit cards accepted or a debit card supported by Master Card or Visa. Allow 2 Business days for posting.

Make payable and send a check or money order noting your RIDE ID # to: MBTA - THE RIDE Fares, 10 Park Plaza - Rm. 5000 Boston, MA 02116. Allow 5 business days for posting.

Visit the Office for Transportation Access at Back Bay Station, Monday - Friday, 830AM - 5PM. Cash, checks, money order and major credit/debit cards as noted above accepted. Posting is within 1 hour.

Your cashed check or confirmation number is your receipt.

One Way Trip $2.00
Fare is a one way flat fee regardless of area traveled. If you are traveling with a Personal Care Assistant, PCA, the PCA is not charged. Guest fare is $2.00. Contractor service areas remain the same and vehicle transfers are still required where necessary.