DOL Annual Report, Fiscal Year 2003
Appendix 4
Performance Goal Details
Performance Goal 1.1A (ETA) PY 2002
|
Increase the employment, retention, and earnings of individuals
registered under the WIA Adult program. |
PY 2000 2001: Same as PY 2002 |
Results |
|
|
PY 2002: The goal was not achieved. 74% of those registered for the WIA Adult
program were employed in the first quarter after program exit; 84% of those
employed in the first quarter after program exit were still employed in
the third quarter after program exit. The average earnings increase was
$2,900 for those employed in the third quarter after program exit.
PY 2001:
The goal was achieved. Of those registered and employed in the first
quarter after program exit, 79% were employed in the third quarter after
program exit, with increased average earnings of $3,555.
PY 2000: The goal was achieved. Of those registered under the WIA adult
program and employed in the first quarter after exit, 78% were employed
in the third quarter after program exit, with increased average earnings
of $3,684. |
Indicator |
PY 2002:
-
70% will be employed in the first quarter after program exit;
-
80% of those employed in the first quarter after program exit will
be employed in the third quarter after program exit; and
-
The average earnings change will be $3,423 for those who are employed
in the first quarter after program exit and are still
employed in the third quarter after program exit.
PY 2001:
-
68% will be employed in the
first quarter after program exit;
-
78% of those employed in the first
quarter after program exit will be employed in the third quarter
after program exit; and
-
The average
earnings change will be $3,361 for those who are employed
in the first quarter after program exit and are still employed in the
third quarter after program exit.
PY 2000:
-
67% will be employed in the first quarter after program exit;
-
77% of those employed in the first quarter after program exit will
be employed in the third quarter after program exit; and
-
The average earnings change will be $3,264 for those who are employed
in the first quarter after program exit and are still employed in
the third quarter after program exit.
|
Data Source |
Quarterly State WIA reports in the Enterprise Information Management
System and Unemployment Insurance Wage Records. |
Baseline |
PY 2000, the first full year of WIA implementation, constitutes the
baseline year at this time. Targets are derived from the agreed upon
levels of performance for all States, and will be regularly reviewed
for appropriateness and rigor as performance data using the new source
of UI wage records becomes available. |
Comment |
Beginning in PY 2004, the Department will implement the common measures
for Federal job training and employment programs. For adult programs,
these measures are entered employment, retention, earnings increase,
and efficiency. With WIA reauthorization, the common measures for the
WIA adult program, the WIA dislocated worker program, and the labor exchange
activity, will be applied on a consolidated basis, measuring in the aggregate
the overall performance of the workforce system, rather than the performance
of these three individual programs. |
Performance Goal 1.1B (ETA) PY 2002
|
Improve the outcomes for job seekers and employers who
receive public labor exchange services. |
PY 1999 2001: Same as PY 2002 |
Results |
PY 2002: The goal was not achieved.
-
Due to the transition
to a new measurement and reporting system, ETA will not have a full
set of nation-wide employment and retention data until next year. Beginning
in FY 2004, States will begin reporting to DOL the entered employment
data for registrants served in the first quarter of PY 2002.
Outcome data for registrants served in the other quarters of PY 2002
will be reported in subsequent quarterly reports.
-
10.2 million openings
were listed with the public labor exchange: 6.1 million job
openings were listed with the State Workforce Agencies and 4.1 million
job openings were posted directly on America's Job Bank.
PY 2001: The
goal was not achieved.
-
There is no prior Employment Service experience
in the use of the employment retention indicator for the labor exchange.
Beginning in PY 2002, States will use Unemployment wage record data
to measure employment retention for the new performance measures.
-
The
number of job openings listed increased by eight percent as opposed
to the target of 10%; 11.8 million openings were listed with the
public employment service in Program Year 2001; 7.2 million job openings
were listed with the State Workforce Agencies and 4.6 million job openings
were posted directly on America's Job Bank.
PY 2000: The goal was achieved.
-
3.9 million (25%) of job seekers who received labor exchange services
entered employment;
-
The number of job openings listed increased by
26.5% over PY 1999, including 6.9 million with State Workforce
Agencies and 5.4 million with America's Job Bank; and
-
66,563 new employers
registered with America's Job Bank.
PY 1999: The goal was achieved (all targets reached). |
Indicator |
PY 2002:
-
55% of job seekers registered with the public labor exchange
will enter employment with a new employer by the end of the second
quarter following registration;
-
70% of job seekers will continue to
be employed two quarters after initial entry into employment with
a new employer; and
-
The number of job openings listed with the public
labor exchange (both SWAs and AJB) will be at least the number
obtained in PY 2001.
PY 2001:
-
76% of job seekers will have unsubsidized jobs six months after
initial entry into employment; and
-
The total number of job openings
listed with the public employment service, including both those
listed with State Workforce Agencies and those listed directly with
America's Job Bank via the Internet, will increase by 10 %.
PY 2000:
-
Increase by
one percentage point the share of applicants who receive labor exchange
services that enter employment, resulting in more than 3.2 million
Employment Service applicants entering employment;
-
Increase
by 15%, the total number of job openings listed with
the public employment service, including both those listed with State
Employment Security Agencies (SESAs) and those listed directly
with America's Job Bank (AJB) via the Internet; and
-
Increase the number
of new employers registered with America's Job Bank from 51,000 to
60,000.
PY 1999:
-
Increase by one percentage point the share of applicants
who receive labor exchange services that enter employment;
and
-
Increase by 20%, the total number of job openings listed with the
public employment service, including both those listed with State
Employment Security Agencies (SESAs) and those listed directly with
America's Job Bank (AJB) via the Internet.
|
Data Source |
State reports, UI wage records, and AJB Center Reports. |
Baseline |
New labor exchange performance measures and revised reporting requirements
were fully implemented effective July 1, 2002. As part of the transition
to a new labor exchange performance measurement system, DOL set PY 2002
performance targets for the retention and entered employment indicators
as estimates that were based on studies conducted by the Department using
PY 1999 and PY 2000 data to simulate the new measures. The Department plans
to establish baselines for the entered employment and retention rates for
the labor exchange program using outcomes for participants served during
PY 2002, but reported to DOL by States during PY 2003. |
Comment |
Beginning in PY 2004, the Department will implement the common measures
for Federal job training and employment programs. For adult programs,
these measures are entered employment, retention, earnings increase,
and efficiency. With WIA reauthorization, the common measures for the
WIA adult program, the WIA dislocated worker program, and the labor exchange
activity, will be applied on a consolidated basis, measuring in the aggregate
the overall performance of the workforce system, rather than the performance
of these three individual programs. |
Performance Goal 1.1C (ETA) FY 2003
|
Strengthen the registered apprenticeship system to meet
the training needs of business and workers in the 21st Century. |
FY 2002: Same as FY 2003 |
Results |
FY 2003: The goal was substantially achieved.
FY 2002: The
goal was achieved.
-
The number of new registered apprenticeship programs
increased to 2,952, an increase of 75% over the established baseline.
-
The
number of new businesses involved in apprenticeship increased to
5,883, an increase of 99% over the established baseline.
-
The number
of new apprentices increased to 129,388, an increase of 64% over the
baseline.
-
The
number of new programs in new and emerging industries at a minimum
Information Technology, Health Care and Social Services increased
to 326, an increase of 23% over the baseline.
|
Indicator |
FY 2003:
-
Increase the number of new apprentices over the established
baseline from 78,770 to 133,909; and
-
Increase the number of new programs
in new and emerging industries at minimum Information Technology,
Health Care and Social Services over the established baseline from
266 to 359.
FY 2002:
-
Increase the number of new apprenticeship programs
over the established baseline by 10%;
-
Increase the number of new businesses
involved in apprenticeship over the established baseline by 10%;
-
Increase
the number of new apprentices over the established baseline by 10%;
and
-
Increase
the number of new programs in new and emerging industries at minimum
Information Technology, Health Care and Social Services over the established
baseline by 10%.
|
Data Source |
Registered Apprenticeship Information System (RAIS) established in
February 2002, and Apprenticeship Information Management System (AIMS) |
Baseline |
DOL established the baseline for each of the following indicators
using the average of FYs 1999, 2000 and 2001 data:
-
New apprenticeship
programs: 1,685
-
New businesses involved in apprenticeship: 2,953
-
New apprentices: 78,770
-
New programs in new and emerging industries:
266
|
Comment |
|
Performance Goal 1.1D (ODEP) FY 2003
|
FY 2003: Implement new demonstration programs, through
grants, designed to develop and test strategies to address the special
needs of persons with significant disabilities. |
FY 2002: Implement 12 demonstration programs, through grants, designed
to develop and test strategies and techniques that need to be implemented
in order for One-Stop Centers and WIA youth programs to effectively serve
persons with significant disabilities. |
Results |
FY 2003: The goal was not achieved. A total of 42 pilot projects were
initiated. Sixteen pilot projects focus on Olmstead populations, while
21 focus on Youth (seven
of these are new technology skills projects) and five focus on Customized
Employment.
FY 2002: The goal was achieved. Sixteen demonstration programs
for One-Stop Centers and WIA Youth programs were implemented. Additionally,
22 demonstration programs in other areas related to employment of adults
and youth with disabilities were implemented. |
Indicator |
FY 2003: The number of pilot projects initiated and the
program areas.
-
Implement 30 new Olmstead grant projects, targeted at persons
with significant disabilities who are institutionalized.
-
Implement 12
youth grant projects (six of which are new technology skills projects)
to assist youth through the One-Stop Centers and the WIA youth programs.
FY
2002: The number of pilot projects initiated and the program areas. |
Data Source |
ODEP Program Management Division. |
Baseline |
Available at the close of FY 2004. |
Comment |
ODEP expanded the focus of its 2003 performance goal beyond initiating
projects focused on Olmstead populations and Youth. |
Performance Goal 1.1E (VETS) FY 2003
|
Increase the employment and retention rate of veteran
job seekers registering for public labor exchange services. |
FY 2002: 34% of veteran job seekers registering
for public labor exchange services will be employed in the first or second
quarter following registration.
FY 2001: 27% of those veterans and other
eligible persons registering for public labor exchange services will
enter employment each year through assistance provided by VETS' funded
staff and the Wagner-Peyser funded systems.
FY 2000: 27% of veterans
that register with the Public Employment Service will enter employment
and for DVOP and LVER staff the ratio will be 30%. |
Results |
FY 2003: The goal was not measured. A major transition was underway
during FY 2003 to a new system of measuring and reporting the outcomes
of labor
exchange services for veterans. Performance in response to the FY 2003
goal will be treated in the FY 2004 Annual Performance and Accountability
Report.
FY 2002: The goal was achieved. The entered employment rate
for veterans assisted by the public employment service system was 42.84%.
FY 2001: The goal was achieved. The entered employment rate for veterans
assisted by the public employment service system was 33%.
FY 2000: The goal was achieved. For DVOP and LVER staff, the entered
employment rate was 32%. The entered employment rate for veterans helped
by the public employment service system was 32%. |
Indicator |
FY 2003:
-
58% of veteran job seekers will be employed in the first or second
quarter following registration.
-
72% of veteran job seekers will continue to be employed two quarters
after initial entry into employment with a new employer.
FY 2000-2002: Percent of veterans and other eligible persons served
by DVOP and LVER specialists who enter employment. |
Data Source |
State Workforce Agency administrative data and State UI wage record
information. |
Baseline |
PY 2003 |
Comment |
During FY 2003, a major transition was underway within the Department
to a new system for measuring and reporting the outcomes of public
labor exchange services.
This new system is based on a revised version of the ETA 9002 information
collection, designed to be consistent with the common measures. Due to
this
transition, the historic results reported previously no longer provide
comparable data on outcomes. Accordingly, the data to be reported during
FY 2004 will
establish new baseline performance levels. In addition, those results
will be collected, compiled, and reported on a program year basis, rather
than the fiscal year
basis applicable to historic results. Therefore, the results to be included
in the FY 2004 Annual Performance and Accountability Report will reflect
those out somes
reported during PY 2003 that respond to the performance goal cited above,
which was established in the FY 2003 Annual Performance plan.
Because
of the lack of nationwide performance results for FY 2003, ETA and
VETS jointly sponsored a pilot data collection initiative in seven states.
This pilot applied the new method of measuring outcomes to a cohort
of registrants served previously by the public labor exchange. The average
rate of entry to employment in the
sampled states among the veteran registrants 57.4% and their average
rate of retention in employment was 75.4%. These sample results are
not statistically representative
of the nationwide outcomes experienced by veterans served by the
public labor exchange. However, these results indicate that the goal
levels established for FY
2003 and future fiscal years are attainable. Performance |
Performance Goal Performance Goal 1.1F (VETS) FY 2003
|
At least 54.5% of veterans enrolled in Homeless Veterans
Reintegration Project (HVRP) grants enter employment. |
FY 2002: At least 54% of veterans enrolled in Homeless
Veterans Reintegration Project grants enter employment. A baseline retention
rate will be established.
FY 2001: At least 50% of veterans enrolled in
Homeless Veterans Reintegration Project grants enter employment. |
Results |
FY 2003: The goal was achieved. During FY 2003, 60.3% of the homeless
veteran participants served by HVRP grantees successfully entered employment.
FY 2002: The goal was not achieved. The FY 2002 entered employment rate
was 54.4%, exceeding the target of 54%. However, the baseline for retention
was not established.
FY 2001: The goal was achieved. The entered employment rate was 54%. |
Indicator |
Percentage of veterans enrolled in Homeless Veterans Reintegration
Projects entering employment. |
Data Source |
Reports submitted by VETS grantees. |
Baseline |
FY 1999: 54% |
Comment |
During FY 2003, the Department implemented a policy of awarding HVRP
grants on the basis of a twelve-month performance period that begins
each year on July 1
and ends the following year on June 30. Performance achieved during this transition
year (July 1, 2003 - June 30, 2004) will be included in the FY 2004 Annual Performance
and Accountability Report. |
Performance Goal 1.2A (ETA) PY 2002
|
Increase entrance and retention of youth registered under
the WIA youth program in education or employment. |
PY 2000 2001: Same as PY 2002 |
Results |
PY 2002: This goal was achieved. 55% of the 14-18 year-old youth who
entered the program without a diploma or equivalent attained a secondary
school diploma or equivalent by the first quarter after exit; 67% of
the 19-21 year-old youth were employed in the first quarter after exit;
and 80% of the 1921 year-old youth employed in the first quarter after
exit were employed in the third quarter after program exit.
PY 2001:
The goal was achieved. Of the 14-18 year-old youth, 50.2% were either
employed, in advanced training, post-secondary education, military service
or apprenticeships in the third quarter after program exit. Of the 19-21
year-old youth, 75% were employed in the third quarter after program
exit.
PY 2000: The goal was substantially achieved (according to preliminary
data). Of the 14-18 year-old youth, 47.4% were either employed, in
advanced training, post-secondary education, military service, or apprenticeships
in the third quarter after program exit. Of the 19-21 year-old youth,
74.4% were employed in the third quarter after program exit.
|
Indicator |
PY 2002:
-
51% of the 14-18 year-old youth who enter the program without a diploma
or equivalent, will attain a secondary school diploma or equivalent
by the first quarter after exit;
-
63% of the 19-21 year-old youth will
be employed in the first quarter after exit; and
-
77% of the 19-21
year-old youth employed in the first quarter after exit will be employed
in the third quarter after program exit.
PY 2001:
-
50% of the 14-18 year-old youth will be either employed, in
advanced training, post-secondary education, military service, or
apprenticeships in the third quarter after program exit; and
-
75% of the 19-21 year-old youth employed in the
first quarter after exit will be employed in the third quarter after
program exit.
PY 2000:
-
50% of the 14-18 year-old youth will be either employed, in advanced
training, post-secondary education, military service, or apprenticeships
in the third quarter after program exit; and
-
70% of the 19-21 year-old youth employed in the first
quarter after exit will be employed in the third quarter after program exit.
|
Data Source |
Quarterly State WIA reports included in the Enterprise Information
System (EIMS) and Unemployment Insurance wage records. |
Baseline |
Annual report data from PY 2000 and PY 2001 were averaged in order
to establish the baseline for each of these measures. Using this methodology
the
baselines are as follows:
-
Younger youth diploma attainment rate: 47%
-
Older youth employment
rate: 66%
-
Older youth retention rate: 78%
Comment
|
Comment |
Beginning in PY 2004, the Department will implement the common measures
for Federal job training and employment programs. For youth programs,
these measures are placement in employment or education, attainment of
a degree or certificate, and literacy and numeracy gains. Upon implementation
of the common measures, proposed performance targets will be reviewed
and may be revised for the WIA youth program. |
Performance Goal 1.2B (ETA) PY 2002
|
Increase participation, retention, and earnings of Job
Corps graduates in employment and education. |
PY 2000 2001: Same as PY 2002
PY 1999: Increase
participation and earnings of Job Corps graduates in employment and education. |
Results |
PY 2002: This goal was not achieved, although two of the four targets
were substantially reached. 87% of Job Corps graduates entered employment
or enrolled in education; Graduates with jobs were employed at average
hourly wages of $8.03; 63% continued to be employed or enrolled in
education six months after their initial placement date; and the number
of students who attained high school diplomas while enrolled in Job Corps
increased by 96% (6,381) from PY 2001.
PY 2001: The goal was substantially
achieved. 90% of Job Corps graduates got jobs or were enrolled in education
at an average hourly wage of $7.96. 64% of graduates continued to be
placed six months after their initial placement date.
PY 2000: The
goal was substantially achieved. 91% of Job Corps graduates got jobs
or pursued education at an average hourly wage of $7.97. 67% still
had a job or were pursuing education after 90 days.
PY 1999: The goal was
achieved. 88.3% of Job Corps graduates entered employment or enrolled
in education. For those placed in jobs, the average hourly wage was
$7.49. 71.3% of graduates continued to be employed or enrolled in education
90 days after their initial placement date. |
Indicator |
PY 2002:
-
90% of Job Corps graduates will enter employment or be enrolled
in education;
-
65% will continue to be employed or enrolled in education six months
after their initial placement date;
-
Graduates with jobs will be employed at average hourly wages of
$8.20; and
-
The number of students who attain high school diplomas while enrolled
in Job Corps will increase by 20% from PY 2001.
PY 2001:
-
85% of Job Corps graduates will get jobs with entry average hourly
wages of $7.25 or be enrolled in education;
-
70% will continue to be employed or enrolled in education six months
after their initial placement date.
PY 2000:
-
Increase the percent of Job Corps graduates who get jobs or pursue
education to 85%;
-
Those who get jobs will have an average entry wage increase from
the previous year and 70% will still have a job or will be pursuing
education after 90 days.
PY 1999: |
Data Source |
Job Corps Management Information System. |
Baseline |
Baseline data for the four Program Year 2000 indicators are derived
from PY 2001 performance results; as follows:
-
Graduate employment rate: 89%
-
Graduate average hourly wage at entered employment: $7.96
-
Employment/education retention rate: 64%
-
Number of high school diplomas: 3,260
|
Comment |
Job Corps targets severely disadvantaged youth with a variety
of barriers to self-sufficiency, including deficiencies in education
and job skills. To achieve the enhanced quality of placement and job
retention required by the Workforce Investment Act, in PY 2005, Job Corps
will focus resources on program improvements that
enhance the full Job Corps experience for students, from reinforced
outreach and admission strategies and center program effectiveness to
intensified center and
post-center career development support.
Beginning in PY 2004,
the Job Corps will implement the common measures for Federal job training
and employment programs. For youth programs, these measures are
placement in employment or education, attainment of a degree or
certificate, and literacy and numeracy gains. Upon implementation of
common measure, proposed
performance targets will be reviewed and may be revised. |
Performance Goal 1.2C (ETA) PY 2002
|
Increase retention of Youth Opportunity Grant participants
in education, training, or employment.
|
PY 2001: Same as PY 2002. |
Results |
PY 2002: This goal was not achieved.
- Younger Youth diploma attainment rate: 46%
- Older youth entered employment rate: 50%
- Older youth employment retention rate: 78%
PY 2001: Not measured. |
Indicator |
PY 2002:
- 51% of the 14-18 year-old youth who enter the program without
a diploma or equivalent will attain a secondary school diploma
or equivalent by the first quarter after exit;
- 63% of the 19-21 year-old youth will be employed in the first quarter
after exit; and
- 77% of the 19-21 year-old youth employed in the first quarter after
exit will be employed in the third quarter after program exit.
PY 2001:
- 50% of the 1418 year-old participants placed in employment, the
military, advanced training, post-secondary education, or apprenticeships
will be retained at six months.
- 70% of the 1921 year-old participants employed in the first quarter
after exit will be employed in the third quarter after program
exit.
|
Data Source |
Youth Opportunity Grant program grantee reports and Unemployment Insurance
wage records. |
Baseline |
PY 2002 is the first year in which DOL is reporting against the indicators
for Youth Opportunity Grants. With DOL's limited experience serving a
largely out of
school youth population, the Department used baselines from the WIA youth formula-funded
program to set performance targets for the Youth Opportunity Grant program. |
Comment |
The final year of funding for the Youth Opportunity Grant Program will
be FY 2005.
Data for the younger youth diploma rate represents complete data from
all youth opportunity grantees. However, data for the older youth entered
employment rate and older youth employment retention rate does not include
data from all youth opportunity grantees. Due to problems with local
grantees obtaining access to State Unemployment Insurance (UI) wage records,
many of the youth opportunity grantees are unable to report on the UI-based
measures. Grantees continue to work with States to access the wage records,
and as more data becomes available DOL will update the status of these two
measures. |
Performance Goal 1.3A (BLS) FY 2003
|
Produce and disseminate timely, accurate, and relevant
economic information.
|
FY 1999-2002: Same as FY 2003. |
Results |
FY 2003: The goal was achieved. See table below for detailed results.
FY
2001-FY 2002: The goal was achieved.
FY 2000: The goal was substantially
achieved. BLS missed the timeliness target for the Employment Cost
Index and the accuracy target for the Producer Price Index.
FY 1999: The
goal was not achieved. BLS missed the timeliness targets for the National
Labor Force; Employment, Hours, and Earnings; and Producer Price Index;
and the accuracy target for the Producer Price Index. |
Program Area |
Dimension |
Indicator |
Target |
Result |
National Labor Force |
Timeliness |
Percentage of releases that was prepared on time. |
100% |
100% |
|
Accuracy |
Number of months that a change of at least 0.25 percentage point in
the monthly national unemployment rate was statistically significant at the
90% confidence level. |
12 |
12 |
Employment, Hours,
and Earnings |
Timeliness |
Percentage of releases that was prepared
on time. |
100% |
100% |
|
Accuracy |
Root mean square error of total nonfarm employment (a measure
of the amount of revision). |
<70,000 |
47,000* |
Consumer Price Index |
Timeliness |
Percentage of releases that was prepared on time. |
100% |
100% |
|
Accuracy |
Number of months that the standard error on the 12-month change in
the U.S. City Average All Items CPI-U Index was 0.25 percentage point or
less. |
12 |
12 |
Producer Price Index |
Timeliness |
Percentage of releases that was prepared on time |
100% |
100% |
|
Accuracy |
Percentage of domestic output, within the scope of the PPI, which the
PPI covers:
Goods Produced
Services Produced
Total Production
|
85.1% 54.0% 63.3% |
85.1%
54.0%
63.3% |
U.S. Import and Export Price Indexes |
Timeliness |
Percentage of releases that was prepared on time. |
100% |
100% |
|
Accuracy |
Percent of months that the change in the one-month Import Price
Index between the first-published and final release was in the range
of plus or minus 0.4 percentage point.
Percent of months that the change
in the one-month Export Price Index between the first-published and final
release was in the range of plus or minus 0.2 percentage point. |
100% |
100% |
Employment Cost Index |
Timeliness |
Percentage of releases that was prepared on time |
100% |
100% |
|
Accuracy |
Number of quartes the change in the civilian compensation less sales
index was within plus or minus 0.5% at the 90% confidence level. |
4 |
4 |
Internet Usage |
Access |
Improve the BLS Internet site, to include (1) providing access to interactive
maps that improve user understanding of geographically based data series,
and (2) expanding access to National Labor Force statistics by building
a new interavtive query tool tailored to the program's wealth of demographic
information. |
N/A |
Completed |
|
Indicator |
Percentage of releases of National Labor Force; Employment,
Hours, and Earnings; Consumer Price Index; Producer Price Index; U.S.
Import and Export Price Indexes; and Employment Cost Index that are prepared
on time; measures of accuracy for each Principal Federal Economic Indicator;
and BLS Internet site improvement initiative. |
Data Source |
Office of Publications and Special Studies report of release
dates against release schedule of BLS Principal Federal Economic Indicators;
News releases for each Principal Federal Economic Indicator; Announcement
of new Internet functionality on BLS "What's New" page. |
Baseline |
Timeliness measures of 100% for each economic indicator.
(Baseline is FY 1997 for National Labor Force statistics; Employment, Hours,
and Earnings; Consumer Price Index; Producer Price Index; and Employment
Cost Index. Baseline is FY 2001 for U.S. Import and Export Price Indexes.)
Quality measures:
National Labor Force: Number of months that a change
of at least 0.25 percentage point in the monthly national unemployment
rate was statistically significant at the 90% confidence level =
12. (Baseline is FY 1997.)
Employment, Hours, and Earnings: Root mean
square error of total nonfarm employment (a measure of the amount of
revision) is less than 70,000. (Baseline is FY 2000.)
Consumer Price
Index: Number of months that the standard error on the 12-month change
in the U.S. City Average All Items CPI-U Index was 0.25 percentage
point or less = 12. (Baseline is FY 2000.)
Producer Price Index: Percent
of domestic output, within the scope of the PPI, which the PPI covers:
goods produced = 85.1%; services produced = 38.8%; total production
= 52.6%. (Baseline is FY 1997.)
U.S. Import and Export Price Indexes:
(1) Percent of months that the change in the one-month Import Price
Index between the first-published and final release was in the range
of plus or minus 0.4 percentage point. (2) Percent of months that the
change in the one-month Export Price Index between the first-published
and final release was in the range of plus or minus 0.2 percentage
point. (Baseline will be FY 2003.)
Employment Cost Index: Number of quarters
the change in the civilian compensation less sales index was within
plus or minus 0.5% at the 90% confidence level = 4. (Baseline is
FY 1997.)
Internet access: Improve the BLS Internet site, to include
(1) providing access to interactive maps that improve user understanding
of geographically based data series, and (2) expanding access to National
Labor Force statistics by building a new interactive query tool tailored
to the program's wealth of demographic information.
|
Comment |
In order to increase the relevance of BLS information, BLS consults
with advisory councils and other researchers. The Federal Economic Statistics
Advisory Committee (FESAC) was continued in FY 2003 as were the BLS Business
and Labor Research Advisory Councils. BLS and the Employment and Training
Administration also continued to meet on a quarterly basis with State
Labor Market Information Directors from each of the ten DOL regions to
explore ways to improve the relevancy of our products for State and local
(or subnational) data users.
*Root mean square error (RMSE) calculated
using the most recent revised information available, August 2003 data. |
Performance Goal 1.3B (BLS) FY 2003
|
Improve the accuracy, efficiency, and relevancy of economic
measures. |
FY 1999-2002: Same as FY 2003. |
Results |
FY 2003: The goal was achieved. See detailed results below. Since
the performance indicators are the accomplishment of milestones that
are specific to the fiscal
year, there is no continuity in indicators from year to year, even though
the performance goal remained the same.
FY 2002: The goal was achieved.
FY 2001: The goal was not achieved. Four of the six milestones were
achieved. The milestones for the American Time Use Survey and the Producer
Price Index warehouse
construction industry project were not met. FY
1999-FY 2000: The goal was achieved.
Milestones for Significant New or Enhanced Efforts in FY 2003
1. NAICS Conversion: Achieved. Conversion to the North American
Industry Classification System (NAICS) for the National Labor Force
data series was completed
with the release of January data in February 2003. Conversion for
Employment, Hours, and Earnings was completed. The new series was
introduced in March 2003 for
State and Metropolitan Area series; conversion of national series
was completed in June 2003. Conversion for the Job Openings and Labor
Turnover Survey was
completed with the release of May 2003 data in August 2003. In addition,
conversion for the industry labor productivity series was completed
in September 2003.
2. CPI, Item Sample Update: Achieved. Selection of Consumer Price
Index (CPI) item categories for resampling in 2003 was completed.
A continuing evaluation
of the new item samples relative to the old item samples will be
conducted to determine if the objective of keeping samples more
in line with current conditions is
being achieved with the two-year item rotation process.
3. CPI, Electronic Data Collection: Achieved. A staged deployment
began in September 2002, and was completed with all 87 CPI pricing
areas in April 2003.
Printing of paper pricing schedules ceased in August 2003.
4. U.S. Import and Export Price Indexes: Achieved. The system
components of the modifications necessary to support the 2004 introduction
of annually weighted U.S. Import and Export Price Indexes was
completed. This project is on schedule for publishing annually weighted
indexes in February 2004 with the
release of January 2004 data.
5. Industry Productivity: Achieved. Labor productivity and
unit labor cost measures for six new service-producing industries
were published in January 2003.
Multifactor productivity and related cost measures for the
airline transportation industry were published in September 2003.
6. BLS IDCF: Achieved. The Internet Data Collection Facility
(IDCF) is currently being used to collect respondent information
for the Employment, Hours, and
Earnings program and the Survey of Occupational Injuries
and Illnesses. |
Indicator |
Milestones for Significant New or Enhanced Efforts in FY 2003
1. Complete conversion of Employment, Hours, and Earnings; Job Openings
and Labor Turnover Survey; and National Labor Force data series to
the North American
Industry Classification System.
2. Begin implementation of a two-year rotation process to update item
samples within existing establishments for the Consumer Price Index.
3. Complete a staged implementation of electronic data collection for
Consumer Price Index items other than rent.
4. Complete all the system components of the modifications necessary
to support the 2004 introduction of annually weighted U.S. Import
and Export Price Indexes.
5. Produce measures of labor productivity and unit labor costs for
two additional service-producing industries and multifactor productivity
and related cost measures
for one additional service-producing industry.
6. Implement the use of the BLS Internet Data Collection Facility
in at least two surveys. |
Data Source |
BLS Quarterly Review and Analysis System. |
Baseline |
Since the performance indicators are the accomplishment of milestones,
baselines are not applicable. |
Comment |
Indicators for goal 1.3B reflect the BLS commitment to continuous improvement
of its statistical processes and products. These indicators are significant
milestones
towards the accomplishment of this improvement goal. |
Performance Goal 2.1A (ESA) FY 2003
|
Covered American workplaces legally, fairly, and safely
employ and compensate their workers. |
FY 2002: Same as FY 2003. |
Results |
FY 2003: The goal was substantially achieved; 12 of 13 targets were
reached.
1. The average number of days to conclude a complaint declined to 108
days a 16% decline.
2. Both performance targets were reached.
a. 37% of reinvestigations were without violations a three percentage
point increase.
b. 17% of reinvestigations (prior violators) had identical violations a two percentage point decrease.
3.a. All five targets were reached.
i. 91% of employees in Southern California were paid "on the payroll."
ii. 715 manufacturers in Southern California monitor their contractor
shops for compliance (including unannounced visits and payroll reviews) a 2.1% increase.
iii. 73 new contractors in New York City participate in the "Compliance
Assistance Program for New Contractors" a 5.8% increase.
iv. 158 manufacturers
in New York City monitor their contractor shops for compliance a 5.3%
increase.
v. 33% of employees in New York City are paid "on the payroll."
3.b. One of two targets was reached.
i. 77% of employees in residential living establishments with overtime
violations were themselves the subject of an overtime violation a decline
of six percentage points.
ii. 48% of nursing home complaint cases were concluded within 180 days and increase of six percentage points.
3.c. All three targets were reached.
i. Measurement will take place in FY 2004.
ii. 256 agricultural housing providers corrected violations following
an investigation a 53% increase.
iii. 133 agricultural housing providers corrected violations following
a first investigation a 37% increase.
FY 2002: The goal was substantially achieved.
1. All three targets were reached:
a. 34% of reinvestigations were without violations.
b. 25% of reinvestigations (prior violators) had any violation.
c. 19% of reinvestigations (prior violators) had identical violations.
2a. Three of five targets were reached:
i. 53% of manufacturers monitor their contractor shops for compliance
in southern California a 12 percentage point increase.
ii. The average number of monitoring components used by manufacturers
in monitoring their contractors for compliance in southern California
in FY 2002 is
6.37 a 15% increase.
iii. 92% of contractors in southern California pay all employees on the
payroll a 29 percentage point increase.
iv. 43% of new contractors in New York City participating in the NYC
Compliance Assistance Program were in compliance a decline of eight
percentage points.
v. 42% of contractors in New York City pay all employees
on the payroll a nine percentage point decline.
2b. All three targets were reached:
i. 16,426 additional employees of multi-establishment nursing home corporations
impacted by corporate proactive steps such as training and self-audit.
ii. 7,681 employers (nursing homes) were provided compliance assistance
information through seminars and other outreach efforts and increase
of 216%
iii. 77% of employers (residential living) were in compliance with the
record keeping requirements of the Fair Labor Standards Act.
2c. All targets were reached:
i. 61% of employers were in compliance with the MSPA disclosure provisions.
ii. 91% of employers were in compliance with the MSPA wage provisions.
iii. 74% of employers were in compliance with the MSPA housing safety
and health provision.
iv. 88% of employers were in compliance with the MSPA vehicle safety
provisions (transportation).
v. 90% of employers were in compliance with the MSPA drivers license
provisions (transportation).
vi. 85% of employers were in compliance with the MSPA vehicle insurance
provisions (transportation).
vii. 98% of investigated employers were in compliance with child labor
provisions.
|
Indicator |
FY 2003:
1. Reducing employer recidivism.
a. Decreasing the average number of days to conclude a complaint by two
percent over the FY 2002 baseline.
b. Increase the percent of reinvestigations without any violations by
two percentage points
c. Decrease the percent of reinvestigations with identical violations
by two percentage points.
2. Increasing compliance in industries with chronic violations.
a. As indicated in the garment manufacturing industry by:
i. Establish a baseline of the percent of employees in southern California
paid "on the payroll."
ii. Increase by two percent the number of manufacturers that monitor
their contractor shops for compliance in southern California
(including conducting unannounced visits and payroll reviews).
iii. Increase by five percent the number of new contractors in New York
City participating in the "Compliance Assistance Program for New Contractors."
iv. Increase by two percent the number of manufacturers in New York City
that monitor their shops for compliance.
v. Establish a baseline of the percent of employees in New York City
paid "on the payroll."
b. As indicated in the long-term health care industry by:
i. Increase by two percent the percent of employees in the residential
living (group home) segment of health care industry paid in compliance
with
the overtime requirements of the Fair Labor Standards Act.
ii. Increase by one percent the percent of nursing home complaint cases
concluded in 180 days.
c. As indicated in agricultural commodities by:
i. Increase compliance among agricultural employers subject to the DWHaT
provisions of MSPA through targeted compliance assistance programs; to
be
measured in FY 2004.
ii. Increase by two percent the number of agricultural housing providers
who corrected violations following an investigation.
iii. Increase by one percent the number of agricultural housing providers
who corrected violations following a first investigation.
FY 2002:
1. Reducing employer violation recidivism. In FY 2002, establish baselines
for:
a. Percentage of reinvestigations without violations.
b. Percentage of reinvestigations with any violation.
c. Percentage of reinvestigations with identical violations.
2. Increasing compliance in industries with chronic violations.
a. As indicated in the garment manufacturing industry by:
i. Increase by two percentage points the number of manufacturers that
monitor their contractor shops for compliance in southern California.
ii. Increase by two percent the average number of monitoring components
used by manufacturers in monitoring their contractors for compliance
in southern California.
iii. Increase by two percentage points the number of contractors in southern
California that pay all employees on the payroll.
iv. Increase by four percentage points the level of compliance of new
contractors in New York City through compliance education.
v. Increase by two percentage points the percentage of contractors in
New York City that pay all employees on the payroll.
b. As indicated in the long-term health care industry by:
i. Increase
by 6,000 the number of employees of multi-establishment nursing home
corporations impacted by corporate proactive steps, such as training
and self-audit.
ii. Increase by five percent the number of employers
(nursing homes) that were provided compliance assistance information
through seminars and other outreach efforts.
iii. Establish a baseline of the number of employers in compliance with
the record keeping requirements of the Fair Labor Standards Act.
c. As indicated in agricultural commodities by:
In FY 2002, establish baselines of compliance with the Migrant and
Season Agricultural Worker Protection Act (MSPA) provisions of disclosure,
wages, housing and transportation and with the child labor provisions
of the Fair Labor Standards Act relative to selected agricultural commodities
in various locations in the U.S.
|
Data Source |
FY 2003:
Wage and Hour Investigator Support and Reporting Database (WHISARD); WHD
significant activity reports; regional logs and reports on local initiatives;
and statistically
valid investigation-based surveys.
FY 2002:
1. Wage and Hour Investigator Support and Reporting Database (WHISARD).
2. Wage and Hour Investigator Support and Reporting Database (WHISARD)
data for garment manufacturer investigations; WHD significant activity
reports on health
care activities; WHISARD data and regional logs on agricultural activities;
statistically valid investigation-based compliance surveys in defined
industries. |
Baseline |
FY 2003:
1. The average number of days to conclude a complaint is 129.
2.a. 34% of reinvestigations are without violations.
2.b. The percent of reinvestigations with identical violations is 19%.
3.a.i. TBD in FY 2003.
3.a.ii. Of the 1,700 manufacturers in southern California, 41% (700)
monitor their contractor shops and 21.3% (362) conduct both unannounced
visits and
payroll reviews.
3.a.iii. 69 contractors participate in the "Compliance Assistance
Program for New Contractors."
3.a.iv. Of the 1,358 manufacturers in NYC, 11% (150) monitor
their contractor shops.
3.a.v. TBD, baseline being established in FY 2003.
3.b.i. 83% of residential living employees are paid in compliance
with the FLSA overtime provisions.
3.b.ii. 42% of nursing homes complaint-based full investigations
are concluded in 180 days.
3.c.i. TBD in FY 2003.
3.c.ii. 167 housing providers corrected housing violations
following an investigation.
3.c.iii. 97 housing providers investigated for the first
time corrected housing violations following an investigation.
FY 2002:
1. Baselines to be determined in FY 2002.
2a. i. 41%.
2a.ii. 5.5 (of a total of seven).
2a.iii. 63%.
2a.iv. 51%.
2a.v. 52%.
2b.i. 48,000 employees.
2b.ii. 2,437 employers.
2b.iii. Baselines to be determined in FY 2002.
2c. Baselines to be determined in FY 2002.
|
Comment |
3.b.i. The decline in the percent of residential living employees paid
in compliance with the overtime standards is in large part a reflection
of the differences
in the average size of residential living facilities with overtime violations
between the two years. The data for this indicator are taken from the
agency's
database of directed investigations concluded during the fiscal year
where overtime violations were found. While the percentages provide trend
data on
employees affected by overtime violations, they do not represent a statistically
valid assessment of the percent of employees in this industry who were
the subject of an overtime violation. Rather, the data provide an indication
of the severity of overtime violations when an employer is not in compliance
with the overtime standards. The measure is not adjusted to account for
size differences among the employers in the database. Targeting criteria
in
fiscal year 2003 may have introduced some bias in the database universe.
For example, in fiscal year 2002, residential living facilities with
overtime
violations on average had 77 employees as compared to 47 employees in
2003. In fiscal year 2003, the smaller establishments tended to have
overtime
violations. As a result, the percent of employees that were subject to
an overtime violation in the smaller facilities tended to be higher.
To account for a
more accurate measurement of the number of employees paid in compliance
with the overtime provisions, WHD will be conducting a statistically
valid
investigation-based survey of the health care industry in fiscal year
2004.
3.c.i. In fiscal year 2002, WHD entered into targeted compliance assistance
programs with three employer associations. These associations represent
over
300 agricultural employers. Next fiscal year, WHD will seek to increase
compliance among agricultural employers through these targeted assistance
programs.
|
Performance Goal Performance Goal 2.1B (ESA) FY 2003
|
Advance safeguards for union financial integrity and democracy
and the transparency of union operations. |
FY 2002: Same as FY 2003 |
Results |
FY 2003: The goal was not achieved; two of three targets were reached.
1. a. The timely filing of union annual financial reports by unions with
annual receipts over $200,000 was 64%.
b. A baseline was established for the percentage of filed reports determined
to be sufficient for public disclosure: 73%.
2. The percentage of investigative resources applied to criminal investigation
that result in convictions is increased to 63%.
FY 2002: The goal was achieved.
1. DOL initiated the internet-based public disclosure system in June 2002.
A baseline for the timely filing of union reports was established at 44%.
2. A baseline of 50% was established for the percentage of investigative
resources applied to criminal cases that result in conviction.
|
Indicator |
FY 2003:
1. Improving timely filing of union annual financial reports that contain
information sufficient for public disclosure. In FY 2003:
a. The timely filing of union annual financial reports by unions with annual
receipts over $200,000 will increase to 85%.
b. A baseline for the percentage of filed reports determined to be sufficient
for public disclosure will be established in FY 2003.
2. Extending Labor-Management Reporting and Disclosure Act protections
for union financial integrity to a greater number of labor organizations
through a more effective
use of investigative resources. In FY 2003 the percentage of investigative
resources applied to criminal investigation that result in convictions
is increased to 53%.
FY 2002:
1. Improvement in the timely filing of union annual financial reports that
contain information sufficient for public disclosure. In FY 2002, initiate
a new electronic forms
application and electronic submission process and establish a baseline
for timely filing under the new process.
2. Extending Labor-Management Reporting and Disclosure Act protections
for union financial integrity to a greater number of labor organizations
through the more
effective use of investigative resources. In FY 2002, establish a baseline
of the percentage of investigative resources applied to criminal investigations
that
result in convictions.
|
Data Source |
1. Labor Organization Reporting System.
2. OLMS Case Data System.
|
Baseline |
1. a. 44%;
b. 73%
2. 50%
|
Comment |
Indicator 1a: Timely and accurate reporting by unions is critical to
the LMRDA objectives for union transparency, financial integrity, and
democracy. The timely filing
rate of 63% falls significantly short of the 85% goal. In FY 2002, the
85% mark was achieved. However, in FY 2003 OLMS established more stringent
guidelines for
determining timeliness, allowing no more than three days beyond the statutory
due date as a benchmark for timely filing. In FY 2002, a 14-day grace
period had been
allowed. OLMS imposed the stricter standard for timeliness to achieve
better results and will continue to focus efforts to achieve that end.
2. Union
financial integrity is also essential to a competitive workforce. To
ensure effective use of resources applied to criminal investigations,
OLMS established the
indicator to increase the percentage of resources applied to criminal
investigations that result in convictions. As that percentage increases,
greater direct benefit is
provided to the American workforce through enforcement of union financial
integrity protections. The performance result in FY 2003 demonstrates an
increase in this benefit.
|
Performance Goal Performance Goal 2.2A (ETA) FY 2003
|
Make timely and accurate benefit payments to unemployed
workers, facilitate the reemployment of Unemployment Insurance claimants,
and set up
Unemployment tax accounts promptly for new employers. |
FY 2002: Same as above.
FY 2000 2001: Unemployed workers receive fair Unemployment Insurance
benefit eligibility determinations and timely benefit payments. |
Results |
FY 2003: This goal was substantially achieved.
-
Percent of intrastate payments made timely: 89%
-
Benefit payment accuracy rate: 56.1%
-
Percent of employer tax liability determinations made timely: 83.7%
-
Entered employment: This target was reached. DOL developed a
measure and a method to obtain entered employment information on UI
claimants. Six States are
pilot testing the method, and their results will be used to establish
a baseline in early FY 2004.
FY 2002: The goal was not achieved.
-
Timely benefit payments: 88.7% of first payments were made within
three weeks, versus a target of 91% and a baseline of 90.3%.
-
Prompt
set-up of tax accounts: 81.7% of new status determinations were made
within 90 days of the end of the quarter the employers became liable
for UI taxes and reports, versus a target of 80%.
-
Accurate benefit payments. After consultation with the system
on alternatives, a measure of integrity was selected, and a baseline
and FY 2003 target were set.
-
Alternative measures for the rate UI claimants have entered
into employment were developed and have been presented to the Assistant
Secretary. Discussion with States may follow. No data will probably
be available to produce baseline estimates before early FY 2004.
FY 2001: The goal was not achieved.
-
Twenty-five States met or exceeded
the minimum performance criterion for benefit adjudication quality
(nationwide, 71.1% of all non-monetary determinations
were adequate) against the FY 2001 target of 26; and
-
Forty-two states met or exceeded the Secretary's Standard for intrastate
payment timeliness against a target of 48 states (nationally, 90.3%
of all intrastate first
payments were made within 14/21 days).
FY 2000: The goal was substantially achieved.
-
23 States met or exceeded the minimum performance criterion for
benefit adjudication quality against the FY 2000 target of 24 states
(nationwide, 70.3% of all
non-monetary determinations were adequate, the same as in FY 1999)
-
47 States met or exceeded the Secretary's Standard for intrastate
payment timeliness against a target of 47 states (nationally, 89.9%
of all intrastate first
payments were made within 14/21 days, up from 89.6% in FY 2000).
|
Indicator |
FY 2003:
-
Payment Timeliness: 91% of all intrastate first payments will be
made within 14/21 days;
-
Payment Accuracy: Establish for recovery at least 59% of all estimated
detectable overpayments.
-
Facilitate Reemployment: A data source will be selected and baseline
for the entered employment rate of Unemployment Insurance claimants
will be established
during early FY 2004 (earlier if data are available); and
-
Establish Tax Accounts Promptly: 80% of new employer status determinations
will be made within 90 days of the end of the first quarter in
which liability occurred.
FY 2002:
-
Payment Timeliness: 91% of all intrastate first payments will be
made within 14/21 days;
-
Payment Accuracy: In FY 2002, a measure of payment accuracy will
be established after consultation with system partners and stakeholders,
and a baseline set,
to improve Unemployment Insurance Payment Accuracy nationwide.
A target for FY 2003 will be set based on that baseline;
-
Facilitate Reemployment: Define a measure of entered employment
of Unemployment Insurance claimants and establish a baseline; and
-
Establish Tax Accounts Promptly: 80% of new employers will receive
a determination about their Unemployment Insurance tax liability within
90 days of the end of the first quarter they become liable for the
tax.
FY 2001:
-
Eligibility Determinations Fairness: Increase to 26 the number of
States meeting or exceeding the minimum performance criterion for benefit
adjudication quality; and
-
Payment Timeliness: Increase to 48 the number of States meeting
or exceeding the Secretary's Standard (minimum performance criterion)
for intrastate payment timeliness.
FY 2000:
FY 2000:
-
Eligibility Determinations Fairness: Increase to 24 the number of States meeting or exceeding the minimum performance criterion for benefit adjudication quality
Payment Timeliness: Increase to 47 States the number of States meeting or exceeding the Secretary's Standard (minimum performance criterion) for intrastate payment timeliness.
|
Data Source |
Eligibility Determinations Quality: ETA 9056
Payment Timeliness:
9050 Report
Payment Accuracy: Benefit Accuracy Measurement program
or ETA 227 report
Entered Employment: UI wage records
New Status Determinations
Timeliness: ETA 581 report |
Baseline |
Payment Timeliness: 89.9% of all intrastate first payments were made
within 14/21 days
Payment Accuracy: 57.9% of estimated recoverable
overpayments most readily detectable by State Benefit Payment Control
operations were established for recovery
Entered Employment: N/A
Establish
Tax Accounts Promptly: 79.1% of new employers received a determination
about their UI tax liability within 90 days of the end of the first
quarter they became liable for the tax |
Comment |
Continued development and evaluation performance goals and indicators
may affect the targets and measures for FY 2005 to better reflect the
level of customer
service, program integrity, and the extent Unemployment Insurance claimants
become reemployed. |
Performance Goal Performance Goal 2.2B (EBSA) FY 2003
|
Enhance Pension and Health Benefits Security |
Results |
FY 2003: This goal was achieved. 69 percent of closed civil cases
resulted in corrected violations. 40 percent of criminal cases resulted
in referral
for prosecution. EBSA's Customer Satisfaction Index score was 59. |
Indicator |
Enforcement:
-
Achieve greater than a 50% ratio of closed civil cases with corrected
violations to civil closed cases.
-
Achieve greater than
a 25% ratio of criminal cases referred for prosecution to total criminal
cases.
Participant Assistance:
|
Data Source |
|
Baseline |
-
46.04% (FY 1999-FY 2001 Average)
-
23.45% (FY 1999-FY 2001 Average)
-
53 (FY 2001) [0-100 scale]
|
Comment |
Developing a quantifiable, pure outcome goal to measure EBSA's
success is extremely challenging. Externalities, such as the economy
and tax policy, have a
significant impact on whether employers opt to offer benefits and whether
employees choose to participate and to what extent. In addition, EBSA
oversees benefit
security for approximately 6 million plans, 150 million participants
and beneficiaries, and approximately $4.8 trillion in assets. Therefore,
EBSA strives to ensure that
stakeholders (plan professionals and participants) are empowered with
knowledge to comply with the law and to make informed personal choices.
In the absence of
having a pure, outcome measure, describing success in enhancing the
security of retirement benefits in this complex environment involves
selecting key measures
that provide an indication of or reasonable connection to our success.
It is within this context that the Department will continue to utilize
the performance indices we
developed and implemented for the first time in FY 2003 to better communicate
its performance. With respect to the customer satisfaction target,
EBSA will work
with Gallup to refine its long-term target consistent with other industry
standards and experience. In developing these measurements, EBSA intends
to: (1) maintain maximum flexibility for the Secretary to make policy judgments
regarding enforcement, compliance assistance, outreach and education;
(2) reflect effectiveness in
achieving these policy choices; (3) avoid creating unintended incentives
(i.e. selecting monetary measures that might lead the Department to select
investigations
based on potential recovery alone and thus ignore small plans or health
plan violations); and (4) measure a multitude of diverse activities (e.g.
education/outreach, technical assistance, enforcement). By measuring
these indices, coupled with additional statistical and internal management
information, the effectiveness of our
program can be determined and more importantly, we can develop strategies
to more effectively enhance benefit and retirement security. |
Performance Goal 2.2C (ESA) FY 2003
|
Minimize the human, social, and financial impact of work-related
injuries for workers and their families. |
FY 1999-2002: Same as above. |
Results |
FY 2003: The goal was substantially achieved. Of the ten performance
indicators included under this goal, targets were reached for eight.
1. The goal of 129.7 lost production days for Postal Service cases was
not achieved. LPD for USPS rose by nine percent to 143.3 days.
2. This goal was not achieved. LPD for All Other Government Agencies
rose in FY 2003 by 2.6 percent over FY 2002 to 55.2 days.
3. This goal was achieved. Placements increased by 14% 56 USPS employees
were placed with new employers.
4. This goal was achieved. Periodic Roll Management (PRM) produced an
additional $24.6 million in first-year compensation benefit savings in
FY 2003
5. This goal was achieved. In the last 12 months, FECA average
medical treatment case costs remained stable with last year at approximately
$2,500 per case, while
the Milliman Health Cost Index rose by 10 percent.
6. This goal was achieved. DOL established baselines using FY 2003 results
for five communications performance indicators.
7. As of the end of August FY 2003, this goal had been achieved. The
average number of days to resolve disputed issues for FY 2003 was 266
days, thirteen days
below the goal of 279 days.
8. This goal has been achieved. 86.6 % of clams subject to the new regulations
on which district director decisions were based had no pending requests
for further
action one year after receipt of the claim. 9. This goal was achieved. 79 percent of Initial Claims for benefits
in the Energy Program were processed within standard timeframes.
10. This goal was achieved. The overall performance result was 76.9
percent within standard timeframes for Final Decisions.
FY 2002: The goal was not achieved. Of the seven performance indicators
included under this goal the targets were reached for two, substantially
reached for
one, and not reached for four.
1. This target was not reached. While LPD for injury cases of the United
States Postal Service rose by 11.6% to 131 days, LPD for the All Other
Government Agencies
was reduced by 4.6% to 53.8 days.
2. This target was not reached. Resolving disputed issues required an
average of 285 days.
3. This target was reached. 89.9 % of claims subject to the new regulations
on which district director decisions were based had no pending requests
for further
action one year after receipt of the claim.
-
The extraordinary results achieved were due mostly to cohorts of
re-filed and marginal cases that were subsequently withdrawn during
the initial processing
period under the revised regulations.
-
These cohorts should decrease or disappear during FY 2003 and beyond.
-
The program expects the reduction or elimination of these cohorts
to bring performance more into line with projected targets.
4. This target was not reached. Results from year-end totals showed
that 48% of claims of Department of Energy (DOE) employees, or of contractors
employed at
DOE Facilities, were processed within 120 days, and that 48% of claims
of employees of Atomic Weapons Employers and Beryllium Vendors were processed
within 180 days.
5. This target was substantially achieved. Results from year-end totals
showed that 76% of final decisions in approved claims or no-contest denials
were issued with
in 75 days from issuance of the recommended decision, 74% of final decisions
in reviews of the written record were issued within 75 days of the request
for
review of written record, and 100% of final decisions in formal hearings
were issued within 250 days of the request for hearing.
6. This target was reached. Periodic Roll Management (PRM) produced
an additional $25.6 million in first-year compensation benefit savings
in FY 2002, bringing
cumulative total first-year savings to $122 million.
7. This target was not reached. Average overall FECA medical cost per
case in FY 2002 was $2,604. After adjusting for inflation using the Consumer
Price Index for
Medical Care, this represents a 6.8% increase compared to the average
of $2,230 in FY 2000.
FY 2001: The goal was not achieved.
1. This target was reached. The FY 2000 baseline is 68.1, and the FY
2001 target was 66.7. The overall government-wide LPD was 76.9, a 15.3%
increase.
2. N/A
3. N/A
4. N/A
5. N/A
6. This target was reached. PRM produced an additional $31 million in
first-year savings in FY 2001, bringing cumulative total first-year savings
to $103 million.
7. The target was not reached. Average cost per case for Psychiatric
services was reduced by nearly three percent over FY 2000; for Physical
Therapy services, however,
average cost increased by 4.5% (adjusted for inflation).
-
For Psychiatric cases, the decline in average case costs was due,
in part, to application of stricter guidelines over approval of services
in the FECA district offices;
-
Despite an increase in average costs for Physical Therapy cases,
Focus Reviews conducted in late FY 2001 demonstrated the potential
for savings in this service
category: 121 of 842 high-cost cases were identified for adjustment
of service limits.
FY 2000: The goal was achieved.
1. This target was reached. Average lost production days (LPD) measured
for Quality Case Management cases in FY 2000 was 164 days. This represented
a shortening
of the average time away from work of 25 days when compared to the FY
1997 baseline year. The reduction also equated to a $17.7 million savings
in compensation costs.
2. This target was substantially reached. System programming was completed
and data collected started. However, goal refinement at mid-year required
extending
the data collection period to a full year to ensure an inclusive baseline.
The target for establishing a baseline was extended to May 2001.
3. This target was substantially reached. 4. - 5. N/A.
6. This target was reached. Cumulative first-year savings for FY 1999-2000
were $72 million. PRM productivity remained higher than expected. One-half
of all reviews
in FY 2000 resulted in either an adjustment to continuing benefit amounts
or a termination of benefits.
7. This target was reached. The FECA program saved $34.5 million (61%
over target) using fee schedules for Inpatient and Pharmacy services.
The result was due, in
large part, to a 37% increase in charges for these services. This was
consistent with the 32% overall increase in charges subject to fee schedules
(including Outpatient Hospital and Physician charges) in FY 2000.
FY 1999: The goal was achieved.
1. This target was reached. Average lost production days 173 days against
a target of 178 days. This was nearly a nine percent reduction compared
to the FY 1997
baseline. The 16-day reduction compared to the FY 1997 baseline represented
a savings in compensation benefits of $9.6 million for the cases measured.
2. By September 30, a definition of "case resolution" was developed
and distributed to program district directors and OWCP regional directors.
3. The program implemented part of its revised initial findings package
in July 1999. The remainder of the findings package was awaiting finalization
of the new regulations.
4. - 5. N/A
6. This target was reached. PRM case review actions produced an additional
$20.8 million in FECA compensation benefit savings.
7. This target was reached. The new fee exceeded the target by 54%,
and produced $16.5 million in savings. Implementation of medical
bill review was delayed and
the full complement of Medical Coding Specialists was not brought
on board and trained until September 1999. No savings resulted from
bill review. |
Indicator |
FY 2003:
1. For FECA cases of the United States Postal Service, reduce the lost
production days rate (LPD per 100 employees) by one percent from
the FY 2002 baseline.
2. For FECA cases of All Other Governmental Agencies, reduce the lost
production days rate (LPD per 100 employees) by three percent from the
FY 2001 baseline.
3. Increase FECA Vocational Rehabilitation placements
with new employers for injured USPS employees by five percent over FY
2002.
4. Through use of Periodic Roll Management, produce $20 million
in first-year savings in the FECA program.
5. The trend in the indexed cost per case of FECA cases receiving medical
treatment will remain below the comparable measure for nationwide
health care costs.
6. Establish or complete baselines in key FECA customer service areas.
7. Reduce by two percent over the FY 2002 baseline the average time
required to resolve disputed issues in Longshore and Harbor Worker's
Compensation Program
contested cases.
8. Increase by four percent over the FY 2001 established baseline the
percentage of Black Lung benefit claims filed under the revised regulations
for which, following an
eligibility decision by the district director, there are no requests
for further action from any party pending one year after receipt of
the claim.
9. 75 percent of Initial Claims for benefits in the Energy Program
are processed within standard timeframes.
10. 75 percent of Final Decisions in the Energy Program are processed
within standard timeframes
FY 2002:
1. Decrease by two percent from the FY 2001 baseline the average number
of production days lost due to disability in the FECA program for
- United States Postal Service (USPS) cases
- All other Government cases.
2. Reduce by two percent over the baseline the average time required
to resolve disputed issues in Longshore and Harbor Worker's Compensation
Program contested cases.
3. Increase by two percent over the FY 2001 established baseline the
percentage of Black Lung benefit claims for which, following an eligibility
decision by the
district director, there are no requests for further action from any
party pending one year after receipt of the claim.
4. For Initial Processing of claims for benefits in the Energy Program:
- 75% of claims of Department of Energy (DOE) employees, or of contractors
employed at DOE facilities, are processed within 120 days.
- 75% of claims of employees of Atomic Weapons Employers (AME) and
Beryllium Vendors are processed within 180 days.
5. For processing of Requests for Hearings in the Energy Program:
- 75% of Final Decisions in Approved Claims or No-Contest Denials
are issued within 75 days from issuance of the Recommended Decision.
- 75% of Final Decisions in Reviews of the Written Record are issued
within 75 days of the Request for Review of Written Record.
- 75% of Final Decisions in Formal Hearings are issued within
250 days of the Request for Hearing.
6. Through use of Periodic Roll Management, produce $122 million
in cumulative first-year savings (FY 1999 -2002) in the FECA program.
7. Reduce the overall average medical service costs per case (adjusted
for inflation) in the FECA program by .5% versus the FY 2000 baseline.
FY 2001:
1. Two percent reduction from the FY 2000 baseline in the average number
of production days lost due to disability.
2. Establish performance baseline and begin data collection for performance
tracking.
3. Establish a baseline by the end of FY 2001.
4. - 5. N/A.
6. Produce $95 million in cumulative first-year savings.
7. Reduction in the average annual cost for physical therapy and psychiatric
services by one percent through focus reviews of services charged.
(Note: This
intermediate goal will assist the agency in developing strategies to
reach the overall cost reduction goal. Reduction of overall average
medical costs will be
measured against a FY 2000 baseline.)
FY 2000:
1. Reduce to 173 days (QCM cases only); establish baseline for all
cases.
2. Complete system programming for entering and generating goal-related
data and establish a baseline against which to measure performance.
3. Finalize and implement new regulations. Develop materials to provide
all parties with information about the revised claims development
and adjudication process.
4. - 5. N/A
6. Produce $66 million in cumulative first-year savings.
7. Save an additional $5 million over FY 1999 compared to amounts
charged through full-year implementation of fee schedules for inpatient
hospital and pharmacy services.
FY 1999:
1. Reduce to 178 days (QCM cases only).
2. Complete the process of defining a case resolution.
3. Implement initial findings package designed to more
effectively provide all parties with information about decisions
made on individual claims.
4. -5. N/A
6. $19 million in first-year savings.
7. Save 19% versus amounts billed for FECA medical
service subject to fee schedules. |
Data Source |
1. Federal Employees' Compensation Act (FECA) data systems; Federal
agency payroll offices; Office of Personnel Management employment statistics.
2. Federal Employees' Compensation Act (FECA) data systems; Federal
agency payroll offices; Office of Personnel Management employment statistics.
3. Nurse/Rehabilitation Tracking System.
4. Periodic Roll Management System; FECA Automated Compensation Payment
System.
5. FECA Medical Bill Pay System; Milliman USA, Health Cost Index
Report.
6. Telecommunications system standard reports; FECA district
office and national MIS reports; customer surveys; focus group records;
and other customer service
performance data sources.
7. Longshore Case Management System.
8. Black Lung Automated Support Package.
9. Energy Program Case Management System.
10. Energy Program Case Management System. |
Baseline |
1. The number of days lost due to workplace injuries in FY 2002 per
100 employed Federal civilian workers by the USPS.
2. The number of days lost due to workplace injuries in FY 2001 per
100 employed Federal civilian workers by All Other Government agencies. 3. The number of vocational rehabilitation placements with new employer
in FY 2002.
4. The sum of periodic (28-day cycle) payments, on a case-by-case basis,
made prior to reduction in benefits due to terminations or adjustments
by PRM action in the fiscal year.
5. U.S. health care costs as measured by the Milliman Health Cost Index.
6. TBD, baselines for key service areas being established in FY 2003. 7. An average of 285 days elapsed nationwide between the dispute receipt
date and the dispute resolution date.*
8. FY 2001: 66.5% of Black Lung benefit claims, following an eligibility
decision by the district director, had no requests for further action
from any party pending one
year after receipt of the claim: developed using data collected over
the past decade from claims subject to the old regulations.
9. 75 percent of Initial Claims processed are timely.
10. 75 percent of Final Decisions are timely. |
Comment |
1, 2. LPD is one of several goals within the joint, OSHA/ESA
safety & health
and return to work (SHARE) initiative to increase Federal workplace safety
rates and
speed recovery and return to work. In light of widespread public health
incidents subsequent to the anthrax events involving postal workers,
and because USPS is
excluded from OSHA's Federal safety initiative since it is regulated
as a private sector entity, we have created two LPD goals to measure
LPD for USPS cases and
for all other Federal agencies separately. Post September 11, 2001, impacts
on the USPS, including overall reductions in mail volume, resulted in
higher LPD
during FY 2001 and 2002, and that trend is expected to be difficult to
reverse. Accordingly, we believe FY 2002 is a more appropriate baseline
against which to
measure future performance for USPS.
4. Periodic Roll Management has proven highly successful in identifying
potential for return to work and resolving cases leading to greater savings
in benefit compensation (an additional $317 million between 1992 and 1998). In FY 1999,
Congress appropriated resources to fully staff all offices and integrate
PRM into FECA
program operations. This is accelerating savings in Federal workers'
compensation costs, and increasing the potential for returning workers
to employment after
recovery from an injury. Note: decisions on cases under PRM review often
result in adjustment or termination of benefits. On a case-by-case basis,
and
beginning with the first payment cycle after the benefit action, savings
are scored for the remainder of the measurement (fiscal) year, producing
the first-year
savings for the case. First-year savings for all cases in the measurement
year are then combined producing the total first-year savings. The cumulative
sum of
first-year savings is matched against the goal as stated for each measurement
year.
4. 5. The objective of the FECA Medical Savings goal is to maintain
control over costs at a level comparable to nationwide health care cost
trends as measured by the
Milliman Health Cost Index. This index measures the change in non-Medicare
health care costs per capita for the overall national population. In
the early 1990's
FECA medical cost increases were typically lower than the Milliman Health
Cost Index, but in 1998 and throughout 2000 the FECA rolling 12 month
average
exceeded the Milliman Index's rate of increase. The implementation of
various cost containment strategies has had significant impact in moving
FECA's cost curve
well below the average Milliman Index since early 2001, and this new,
long-term goal of maintaining that positive relationship to the Milliman
Index over time is
appropriate given the progress to date.
FECA continues to use fee schedules to set payment levels for standard
categories of billed medical services. A special automated bill review,
the Corrective Coding
Initiative (CCI) identifies medical providers' duplicate and abusive
billing practices, and facilitates evaluation and resolution of questionable
bills before payment is
authorized. FECA has begun a medical services contract that centralizes
and standardizes the processing of FECA medical bills. Focus reviews
identify proper treatment
or payments for selected medical services provided and matched to medical
condition. Utilization review will focus on the appropriateness and duration
of
medical treatment.
6. Customer service improvements are focused on communications performance
in five key areas: availability and access to electronic information
services; telephone
responsiveness; call handling accuracy and assistance effectiveness;
and call handling quality.
7. Reducing the average time required to resolve disputed issues reflects
increased cooperation among the parties and increased voluntary compliance
with
Longshore statutes and procedures. This performance target will capture
the results of program efforts to reduce utilization of the extended
hearings and appeals
processes by raising the quality of medical evidence and clarity of
decisions in the initial stages of the decision making process under
the revised regulations.
8. The results achieved were again influenced by factors whose impact
will be greatly diminished or no longer felt in FY 2004.
-
Most significantly, cohorts of re-filed and marginal cases that were
subsequently withdrawn during the initial processing period under
the revised regulations
should decrease or disappear during FY 2004 and beyond.
-
The program
expects the reduction or elimination of these cohorts to bring performance
into line with projected targets.
-
Results have trended downward
since mid-year toward the performance target as expected.
-
Mid-year performance indicated that 88.7% of claims subject
to the new regulations on which district director decisions were based
had no pending requests for
further action one year after receipt of the claim. By year's
end, the result was reduced by over two full percentage points.
-
The program will continue to carefully monitor quarterly
results. If performance continues to greatly exceed target levels,
the targets will be reviewed and
adjusted where appropriate.
9. OWCP refers non-Special Exposure Cohort (SEC) cancer claims to the
National Institute for Occupational Safety and Health (NIOSH) to document
radiation exposure
histories and dosage levels. Upon completion of the dose reconstruction,
OWCP continues adjudication of the claim. "Completion of initial processing"
indicates
a point common to all claim categories at which the Energy program has
made a determination of covered employment and covered illness. For claims
other than
non-SEC cancers, this determination results in a decision to award or
deny claims. Beyond completion of initial processing, additional decision
points reside with
the claimant or NIOSH prerequisite to issuance of a formal Recommended
Decision.
9,10. These timeframes and target levels may be adjusted as the Energy
program builds a more complete understanding of potential workload volumes
and characteristics, better assesses work flow and resource requirements,
tests work processes, and determines optimal performance standards. This
analysis includes understanding uncontrollable factors, such as decision
points dependent upon claimant action (e.g., "no contest denials" cannot be completed until
the
claimant's 60-day response period has passed). |
Performance Goal 2.2D (PBGC) FY 2003
|
PBGC will provide accurate and timely payments to the
beneficiaries and businesses it serves. |
FY 1999 2002: Same as above. |
Results |
FY 2003: This goal was substantially achieved. While targets for indicators
one and two were reached, the target for indicator three was substantially
reached.
PBGC refunded 82% of pension fund overpayments within 90 days.
FY 2002: This goal was not achieved. The average processing time was
3.3 years.
FY 2001: This goal was achieved.
FY 2000: This goal was achieved.
FY 1999: This goal was achieved. |
Indicator |
FY 2003:
1. Reduce to 3 years the average timeframe to send benefit determinations
to participants in defined benefit pension plans taken over by
PBGC;
2. Minimize the number of erroneous benefit payments; and
3. Refund 85% of pension fund overpayments to businesses within 90
days of a request.
FY 2002: Reducing to three years the average timeframe to send
benefit determinations to participants in defined benefit pension
plans taken over by PBGC
FY 2001: Reducing to three to four years the average timeframe
to send benefit determinations to participants in defined benefit
pension plans taken over by PBGC
FY 2000: Reducing to four to five years the average timeframe
to send benefit determinations to participants in defined benefit
pension plans taken over by PBGC
FY 1999: Send final, accurate benefit determinations to participants
within five to six years of plan trusteeship |
Data Source |
Participant Record Information System Manager
Premium Accounting System |
Baseline |
|
Comment |
|
Performance Goal 2.3A (ETA) PY 2002
|
Increase the employment, retention, and earnings replacement
of individuals registered under the WIA dislocated worker program. |
PY 2000 2001: Same as PY 2002. |
Results |
PY 2002: This goal was not achieved.
-
Entered employment rate: 82%
-
Employment retention rate: 90%
-
Earnings replacement rate: 90%
PY 2001: The goal was achieved.
-
Entered employment rate: 79.2%
-
Employment retention rate: 87%
-
Earnings replacement rate: 101.3%
PY 2000: The goal was achieved.
-
Entered employment rate: 75%
-
Employment retention rate: 83%
-
Earnings replacement rate: 95%
|
Indicator |
PY 2002:
-
78% will be employed in the first quarter after program exit.
-
88% of those employed in the first quarter after program exit will
be employed in the third quarter after program exit; and
-
Those who are employed in the first quarter after program exit
and are still employed in the third quarter after program exit
will have 98% of their pre-dislocation earnings.
PY 2001:
-
73% will be employed in the first quarter after program exit.
-
83% of those employed in the first quarter after program exit will
be employed in the third quarter after program exit; and
-
Those who are employed in the first quarter after program exit
and are still employed in the third quarter after program exit
will have 91% of their pre-dislocation earnings.
PY 2000:
-
71% will be employed in the first quarter after program exit.
-
82% of those employed in the first quarter after program exit will
be employed in the third quarter after program exit; and
-
Those
who are employed in the first quarter after program exit and are still
employed in the third quarter after program exit will have 90% of their
pre-dislocation earnings.
|
Data Source |
Quarterly State WIA reports included in the Enterprise Information
Management System (EIMS); UI Wage Records |
Baseline |
PY 2000, the first full year of WIA implementation, constitutes the
baseline year for this measure. The performance measure is derived from
the agreed upon levels of
performance from all States. These measures will be regularly reviewed
for appropriateness and rigor as performance data becomes available. |
Comment |
Beginning in PY 2004, the Department will implement the common measures
for Federal job training and employment programs. For adult programs,
these measures are
entered employment, retention, earnings increase, and efficiency. With
WIA reauthorization, the common measures for the WIA adult program, the
WIA dislocated worker
program, and the labor exchange activity, will be applied on a consolidated
basis, measuring in the aggregate the overall performance of the workforce
system, rather than
these performance of these three individual programs. |
Performance Goal 2.3B (ETA) FY 2003
|
Increase the employment, retention, and earnings replacement
of workers dislocated in important part because of trade and who receive
trade adjustment
assistance benefits. |
FY 2001 2002: Same as FY 2003. |
Results |
FY 2003: The goal was not achieved.
- 62% employed in the first quarter after exit;
- 84% of those still employed in the third quarter after exit; and
- 75% wage replacement for the second and third quarters after
exit.
FY 2002: The goal was not achieved.
- 66% employed in the first quarter after exit;
- 89% of those still employed in the third quarter after exit; and
- 80% wage replacement for the second and third quarters after
exit.
FY 2001: The goal was substantially achieved.
- 65% employed in the first quarter after exit;
- 90% of those still employed in the third quarter after exit;
and
- 85% pre-dislocation wages.
|
Indicator |
FY 2003:
- 78% will be employed in the first quarter after program exit;
- 90% of those employed in the first quarter after program exit will
be employed in the third quarter after program exit; and
- Those who are employed in the third quarter after program exit will
earn, on average, 90% of their pre-separation earnings.
FY 2002:
- 78% will be employed in the first quarter after program exit;
- 88% of those employed in the first quarter after program exit
will be employed in the third quarter after program exit; and
- Those who are employed in the third quarter after program exit
will earn, on average, 90% of their pre-separation earnings.
FY 2001:
- 73% will be employed in the first quarter after program exit;
- 80% of those employed in the first quarter after program exit
will be employed in the third quarter after program exit; and
- Those who are employed in the first quarter after program
exit and are still employed in the third quarter after program exit
will earn, on average, 82% of their
pre-separation earnings.
|
Data Source |
TAPR (Trade Act Participant Report) included in the Enterprise Information
Management System (EIMS) |
Baseline |
FY 2004 will constitute the new baseline year for this measure as
a result of reforms under the new TAA program and implementation of the
common measures.
Because there are no comparable baselines, these measures will be regularly
reviewed for appropriateness and rigor as performance data becomes available. |
Comment |
In 2004, the Department will implement the common measures for Federal
job training and employment programs for employment, retention, earnings
increase,
and efficiency. |
Performance Goal 3.1A (MSHA) FY 2003
|
Reduce the mine industry fatal injury incidence by 15%
annually, and reduce the all-injury incidence rate 50% below the FY 2000
baseline by the end of FY
2005. For FY 2003 this equates to a 17% reduction. |
FY 2002: Reduce the number of mine fatalities by 15% and
non-fatal injury incidence rate by 17% below the projected baseline. |
FY 1999 2001: Reduce the number of mine fatalities
and the non-fatal injury rate to below the average for the previous
five years. |
Results |
FY 2003: The goal was not achieved.
-
Fatalities: Baseline
incidence rate is .024; Target incidence rate = .020; actual =.022
(9.6 percent reduction)
-
All-injury: Baseline incidence rate (FY 2000) is 5.07; Target incidence
rate = 3.79; actual = 4.27 (7.8 percent reduction)
FY 2002: The goal was not achieved.
-
Fatalities: Baseline is 88 fatalities; Target = 64; Fatalities
in FY
2002 = 71
-
Nonfatal-days-lost incidence rate: Baseline is 3.46 NFDL incidence
rate; Target = 2.87; NFDL incidence rate FY 2002 = 3.15
FY 2001: The goal was achieved. FY 2000: The goal was substantially achieved.
FY 1999: The goal was achieved.
|
Indicator |
The mining industry fatal injury incidence rate and the all-injury
incidence rate. |
Data Source |
Mine Accident, Injury, and Employment information mine operators and
contractors report to MSHA under Title 30 Code of Federal Regulations
Part 50. |
Baseline |
FY 2003 performance evaluation based on the fatal incidence rate in
FY 2002 = 0.024; and the all-injury incidence rate in FY 2000 = 5.07. |
Comment |
|
Performance Goal 3.1B (MSHA) FY 2003
|
Reduce the percentage of respirable coal dust samples
exceeding the applicable standards by five percent for designated occupations
in coal mines and
reduce the percentage of silica dust samples in metal and nonmetal mines
exceeding the applicable standards by five percent for designated high
risk
occupations; and reduce the percentage of noise exposures above the citation
level in all mines by five percent. |
FY 2002: Same as FY 2003 |
FY 1999 2001: Reduce by five percent the
percentage of coal dust and silica dust samples that are out of compliance
for coal mines and metal and nonmetal high risk mining occupations, respectively. |
Results |
FY 2003: The goal was achieved.
-
Coal Dust Baseline: percent of samples over the applicable
standard = 15%; Target = 14.2%; Actual = 11.0% of samples were over
the applicable standard
-
Silica Dust Baseline: percent of samples exceeding the applicable
standards = 9.0%; Target = 8.6%; Actual = 6.4% samples were over the
applicable standard
-
Noise: 5.2 percent of samples exceeded the regulatory
standard, compared against a baseline of 9.3 percent determined from
samples collected in FY 2000-2001. The rate of improvement from the baseline is 44.09 percent including
the 10.34 improvement from FY 2002
FY 2002: The goal was not achieved.
-
Coal Dust Goal Baseline: percent of samples over the applicable
standard = 15%; Target = 14.2%; Actual = 15.0% of samples were over
the applicable standard
-
Silica Dust Goal Baseline: percent of samples exceeding the
applicable standards = 9.3%; Target = 8.8%; Actual = 6.6% samples were
over the applicable standard
-
Noise Exposure Goal Baseline: percent of samples above the
citation level = 9.0%; Target = 8.6%; Actual = 5.8% of samples were
over the citation level
FY 2001: The goal was achieved.
FY 2000: The goal was achieved.
FY 1999: The goal was achieved.
|
Indicator |
Percent samples out of compliance with the respirable coal mine dust
standard for designated occupations and the percent of silica dust samples
for high risk
occupations that are out of compliance with the metal and nonmetal mines
standard. |
Data Source |
Dust samples collected by MSHA inspectors. Coal Mine Safety and Health
Management Information System and Metal and Nonmetal Mine Safety and
Health
Management Information System |
Baseline |
Coal and Silica: Samples collected in FY 2002. Noise: samples collected
in FY 2000-2001 |
Comment |
|
Performance Goal 3.1C (OSHA) FY 2003
|
Reduce the rate of workplace fatalities by two percent
from baseline. |
Results |
FY 2003: The goal was not achieved. The fatality rate declined to
1.61.* |
Indicator |
Percent change in the rate of fatalities per 100,000 workers* |
Data Source |
OSHA Integrated Management Information System (IMIS)
Bureau of Labor Statistics (BLS) Current Employment Statistics (CES) |
Baseline |
FY 2000 FY 2002: 1.62 fatalities per 100,000 workers. |
Comment |
* The strategic goal is to reduce the rate of OSHA-inspected fatalities
by a total of 15 percent over the life of this plan. A three-year moving
average is used to
reduce fluctuations and highlight trends in the performance measures.
Rate is calculated using the number of OSHA-inspected fatalities in private
industry divided by
non-farm private employment per 100,000 workers. |
Performance Goal 3.1D (OSHA) FY 2001
|
Reduce injuries/illnesses by 11% [from baseline] in five
industries characterized by high-hazard workplaces.* |
FY 2000: Reduce injuries/illnesses by 7% [from baseline] in five industries
characterized by high-hazard workplaces.
FY 1999: Reduce injuries/illnesses by 3% [from baseline] in five industries
characterized by high-hazard workplaces. |
Results |
FY 2001: The goal was achieved.
-
Shipyard industry: Decreased
by 44%
-
Food processing industry: Decreased by 29%
-
Nursing home industry: Decreased by 16%
-
Logging industry: Decreased
by 51%
-
Construction industry: Decreased by 25%**
FY 2000: The goal was achieved.
-
Shipyard industry: Decreased by 26%
-
Food processing industry: Decreased
by 18%
-
Nursing home industry: Decreased by 9%
-
Logging industry: Decreased
by 36%
-
Construction industry: Decreased by 23%**
FY 1999: The goal was achieved.***
-
Shipyard industry: Decreased by 28%
-
Food processing industry: Decreased
by 15%
-
Nursing home industry: Decreased
by 6%
-
Logging industry: Decreased by 26%
-
Construction industry: Decreased
by 19%**
|
Indicator |
Percent change in the lost workday case rate per 100 workers. |
Data Source |
Bureau of Labor Statistics (BLS) Annual Survey of Occupational Injuries
and Illnesses (ASOII). |
Baseline |
- Shipyards: 13.4 average lost workday injury and illness rate per
100 full-time workers for CY 1993-1995
- Food processing: 8.9 average lost workday injury and illness rate per
100 full-time workers for CY 1993-1995
- Nursing homes: 8.7 average lost workday injury and illness rate per
100 full-time workers for CY 1993-1995
- Logging: 7.2 average lost workday injury and illness rate per 100
full-time workers for CY 1993-1995
- Construction: 5.2 average lost workday injury rate per 100 full-time
workers for CY 1993-1995
|
Comment |
*This is the goal as it appeared in the FY 2001 Annual Performance Plan.
It was revised in FY 2002 and again in FY 2003. Results for CY 2002 and
CY 2003 will be
reported in the FY 2004 and FY 2005 reports, respectively. This goal
will be subsumed into the overall injury and illness reduction goal.
**Construction
industry rate is injuries only.
***CY 1997-1999 data. |
Performance Goal 3.1F (OSHA) FY 2002
|
Decrease fatalities in the construction industry by 15%
[from baseline], by focusing on four leading causes of fatalities (falls,
struck-by, crushed-by, and electrocutions and electrical injuries). |
FY 2001:11% [from baseline]
FY 2000: 7% [from baseline]
FY 1999: 3% [from baseline] |
Results |
FY 2002: The goal was achieved. The fatality rate declined
by 17% from the baseline. (CY 2002).
FY 2001: The goal was substantially
achieved. Fatalities decreased by 9.5% (CY 2001).
FY 2000: The goal was
achieved. Fatalities decreased by 11% (CY 2000).
FY 1999: The goal was
not achieved. Fatalities decreased by 2% (CY 1997-1999). |
Indicator |
Percent change in the rate of fatalities per 100,000 workers. |
Data Source |
Bureau of Labor Statistics Census of Fatal Occupational Injuries. |
Baseline |
FY 2001-2002: 14.7 deaths per 100,000 workers (CY 1995)
FY 1999-2000:
14.5 deaths per 100,000 workers (CY 1993-1995) |
Comment |
This goal will be subsumed into the overall fatality reduction goal. |
Performance Goal 3.2A (ESA) FY 2003
|
Federal contractors achieve equal opportunity workplaces. |
FY 2002: Same as above
FY 2001: Identify those industries
where data indicate the likelihood of equal employment opportunity
problems is greatest and establish baselines; establish baselines for
contractors and subcontractors that have had prior contact with DOL/OFCCP
through evaluations, outreach, or technical assistance; and establish
baselines for reducing compensation discrimination by Federal contractors
and subcontractors. |
Results |
FY 2003: The goal was achieved. The incidence of discrimination
among evaluated contractors fell 7.8 percentage points below the FY 2003
goal of nine percent. Evaluated contractors' compliance with all other
equal opportunity workplace standards increased 13.4 percentage points
above the FY 2003 goal to 72.4
percent.
FY 2002: The goal was achieved. The Department fully achieved
all six indicators measuring improvements in the industries with the
greatest likelihood of equal opportunity problems, and the three indicators
measuring improvements by contractors and subcontractors previously contacted.
FY 2001: The goal
was not achieved. For the first indicator, two industries were identified
where the data indicate the likelihood of equal employment opportunity
problems is greatest, and baselines indicating the extent of problems
previously found were established. With regard to the second indicator,
OFCCP established a baseline for Federal contractors and subcontractors
that had failed previous compliance evaluations, but not for those contacted
only through outreach or technical assistance. OFCCP did not develop
a separate baseline for compensation discrimination, but included this
issue in the baselines created for the preceding two indicators. |
Indicator |
FY 2003:
-
Reduce the incidence of discrimination among Federal contractors
to nine percent.
-
Increase compliance among Federal contractors in all other respects
of equal opportunity workplace standards to 59 percent.
FY 2002:
1. Improve the equal employment opportunity performance of Federal
contractors and subcontractors within industries where data indicate
the likelihood of equal employment opportunity problems is greatest.
In FY 2002, contractors in SIC Group 50 and SIC Group 87 that participate
in specified DOL/OFCCP compliance assistance activities and are subsequently
evaluated will have:
a. Better
EEO performance in selection system evaluations as indicated by less
severe Case Management Systems (CMS) closure types than contractors
in SIC Groups 50 and 87 that did not participate in specified DOL/OFCCP
compliance assistance activities. In FY 2002, DOL/OFCCP will improve
by one percent the rate of compliance findings over the baseline for
SIC 50 and SIC 87.
b. Better
EEO performance in selection system evaluations as indicated by less
severe violations or deficiencies than contractors in SIC Groups 50
and 87 that did not participate in specified DOL/OFCCP compliance assistance
activities. In FY 2002, DOL/OFCCP will reduce by one percent the rate
of findings of severe violations from the baseline for SIC 50 and SIC
87.
c. Better EEO performance in
selection system evaluations as indicated by evaluation type than contractors
in SIC Groups 50 and 87 that did not participate in specified DOL/OFCCP
compliance assistance activities. In FY 2002, DOL/OFCCP will increase
by one percent the rate of focused and offsite compliance evaluation
types over the baseline for SIC 50 and SIC 87.
2. Improving the equal employment opportunity performance of Federal
contractors and subcontractors that have had prior contact with DOL/OFCCP
through evaluations, outreach, or technical assistance. In FY 2002, contractors
and subcontractors that are selected for evaluation, outreach, or compliance
assistance activities will have:
a. Better EEO performance in selection system evaluations as indicated
by less severe CMS closure types than contractors that did not have
prior contact with DOL/OFCCP. In FY 2002 DOL/OFCCP will improve by one
percent the rate of compliance findings over the baseline for all supply
and service closures.
b. Better EEO performance in selection system evaluations as indicated
by less severe violations or deficiencies than contractors that did
not have prior contact with DOL/OFCCP. In FY 2002 DOL/OFCCP will reduce
by one percent the rate of findings of severe violations from the baseline.
c. Better EEO performance in selection system evaluations as indicated
by evaluation type than contractors that did not have prior contact
with DOL/OFCCP. In FY 2002 DOL/OFCCP will increase by one percent the
rate of focused and offsite compliance evaluation types over the baseline.
|
Data Source |
EEO-1 data file; Case Management System; Federal contractors' data;
and compliance evaluations as scheduled. |
Baseline |
FY 2002:
1. In FY 2001, the incidence of serious violations indicating
discrimination among evaluated contractors reported in CMS measured
12.5 percent.
2. In FY 2001, compliance among evaluated contractors in
all other respects of equal opportunity workplace standards (i.e.,
performance under plan, EEO policies, recordkeeping and support data,
and failure to develop AAP) reported in CMS measured 57 percent. FY
2001:
1. a. SIC 50 - 50.9 percent rate of compliance findings; SIC
87 - 49.6 percent.
b. Violation severity - 7.69 percent for SIC 50 and
9.02 percent for SIC 87.
c. Focused and offsite evaluations - 36.5 percent
for SIC 50 and 27.8 percent for SIC 87.
2. a. Compliance for all supply
and service closures - 52.9 percent.
b. Violation severity - 9.8 percent.
c. Focused and offsite evaluation
types - 34.1 percent.
|
Comment |
Performance indicators were achieved because of the agency's
emphasis on encouraging and educating Federal contractors to examine
closely their employment processes and practices. Violations that were
found during the evaluation process reflected a lack of knowledge on
the part of contractors rather than intentional disregard of EEO laws.
OFCCP recognizes that the current contractor selection methodology for
targeting contractors for compliance reviews produces discrimination
findings in less than two percent of case closures. As a result, in FY
2003, OFCCP commissioned external independent studies to improve selection
procedures to more efficiently identify contractors that are engaging
in systemic discrimination. |
Performance Goal 3.2B (OASAM) FY 2003
|
States that receive DOL financial assistance under the
Workforce Investment Act provide benefits and services in a non-discriminatory
manner, as evidenced by:
|
FY 1999-2002: Same as above. |
Results |
FY 2003: The goal was achieved. All three targets were
reached:
1. Starting in FY 2002 a Section 188 Disability Checklist was
developed that served at the review guide during FY 2003 in conducting
technical assistance reviews
of the One-Stop Centers in New York, NY and Miami, FL. In New York,
100% or all three One-Stop Career Centers were reviewed. In Miami,
13 of the 23 (57%)
One-Stop Career Centers were reviewed. The reviews in both cities
identified areas of non-compliance and existence of barriers that limit
service to persons
with disabilities.
2. Discrimination complaint logs were submitted
by all WIA, SESA, and Job Corps recipients, which enable the establishment
of a baseline of complaints filed at the
State-level nationwide. A substantial number of States were not
compliant and submitted complaint logs that under reported complaints
filed or were incomplete
by not including the bases/protected grounds. Because of the
under reporting of complaints the baseline will be moved from FY 2002
to FY 2003.
3. ADR training was provided in three separate sessions
(Albany, Buffalo, and New York City) to all 112 New York State
designated mediators. The mediators were
familiarized with equal opportunity requirements under WIA
to better equip them to carryout their responsibilities in mediating
complaints of discrimination in the
WIA One-Stop Career system.
FY 2002: The goal was achieved.
The Department issued timely compliance determinations or entered
into conciliation agreements within 180 days, and also
strengthened working relationships with State agencies.
FY 2001: The goal was not achieved.
FY 2000: The goal was not achieved.
FY 1999: The goal was not achieved. |
Indicator |
FY 2003:
-
Conduct technical assistance reviews of a representative sample
of One-Stop Centers in New York City and Miami. The focus of the technical
assistance reviews
will be to set a baseline of compliance with Federal programmatic and
physical accessibility requirements for persons with disabilities for
these two Local
Workforce Investment Areas (LWIA) One-Stop systems.
-
Initiate
a longitudinal study of the resolution of complaints filed under
State administered Workforce Investment Act programs. Beginning with
FY 2002, examine States' complaint logs to determine the number and
proportion of complaints resolved through the customary investigation
process versus alternative dispute
resolution (ADR). The longitudinal study will span FY 2002 thru FY
2004.
-
Provide alternative dispute resolution training for the staff
of New York City and Miami responsible for carrying out the ADR program
for their LWIA.
FY 2002:
-
The issuance, within 180 days of the initial* submission of
a State's Methods of Administration (MOA), of a compliance determination
or a conciliation** agreement which indicates that the MOA gives
reasonable guarantee that benefits and services are provided in a nondiscriminatory
manner.
-
A strengthening of working relationships with State agencies,
through their participation in a strategy of improving compliance assistance
for One Stop Centers,
and assessing the effectiveness of that strategy.
FY 2001:
-
Timely submission as required by 29 CFR 37 of 30 Methods of Administration
(MOA) or in the absence of timely submissions, the issuance of a "Show
Cause
Notice" within 15 days of a non-timely submission.
-
Issuance of compliance determinations or conciliation agreements
within 180 days for those States submitting timely MOAs.
FY 1999-2000:
Issue final regulations implementing the nondiscrimination provisions
of Section 188 of WIA. |
Data Source |
|
Baseline |
|
Comment |
|
Performance Goal 3.3A (ILAB) FY 2003
|
Reduce exploitative child labor by promoting international
efforts and targeting focused initiatives in selected countries. |
FY 2001-2002: Same as FY 2003.
FY 2000: Progressively reduce exploitative child labor worldwide by
increasing international support and funding the most promising programs
and projects in targeted countries. |
Results |
FY 2003: The goal was achieved.
1. 83,682 children were targeted for prevention or removal from child
labor, particularly its worst forms, through the provision of education
or training opportunities in
new DOL-funded programs.
2. 79,769 children have been prevented or removed from child labor,
particularly its worst forms, through the provision of education or training
opportunities in ongoing
DOL-funded programs.
3. 19 action plans, policies, or programs were established that combat
child labor and/or promote access to education for child laborers or
children at-risk.
4. Eight Child Labor Education Initiative projects have established
a baseline for education targets (enrollment and retention rates).
5. Child Labor Education Initiative projects have began in 10 new countries.
FY 2002: The goal was achieved.
1. 29 countries have ratified Convention No. 182 on the Worst Forms
of Child Labor, of which 10 are participating in DOL funded IPEC projects.
2. 13 countries have adopted 15 action plans to combat child labor and/or
promote access to basic education for child laborers or children at risk.
3. 103,772 children were targeted for prevention and removal of exploitative
work through the funding on new DOL-IPEC programs.
4. 51,297 children have been prevented or removed from exploitative
work through the provision of education or training opportunities in
ongoing DOL-IPEC programs.
5. Education projects were funded in nine countries, through DOL's Child
Labor Education Initiative.
FY 2001: The goal was not achieved. Of the four supporting indicators,
two were exceeded, one was substantially achieved and one was not met.
1. 63 countries ratified ILO Convention 182 on the Worst Forms of Child
Labor.
2. 13 countries established a total of 15 new national action plans
to eliminate child labor.
3. Approximately 200,000 children were targeted for prevention or removal
from exploitative work.
4. More than 25,800 children were actually prevented or removed from
exploitative work through DOL-funded ILO/IPEC projects.
FY 2000: The goal was achieved as reflected in the following supporting
indicators:
1. A total of 37 countries (36 in FY 2000) ratified ILO Convention 182
on the Worst Forms of Child Labor. This Convention was unanimously adopted
by the delegates to
the International Labor Conference in June 1999.
2. DOL funded two additional IPEC National Action Plans in FY2000.
3. DOL increased awareness of exploitative child labor:
-
ILAB published its sixth report on international child labor, By
the Sweat & Toil of Children: An Economic Consideration of Child
Labor.
-
ILAB's International Child Labor Program's website provides
information on child labor issues.
-
ILAB funded a Global Campaign/Best Practices Conference to help
raise awareness about child labor.
4. ILAB targeted over 100,000 children for prevention and/or removal
from exploitative work. |
Indicator |
FY 2003:
1. 60,000 children prevented or removed from child labor, particularly
its worst forms, through the provision of education or training
opportunities in on-going DOL funded
programs.
2. 15 action plans, policies or programs established that combat child
labor and/or promote access to education for child laborers or children
at-risk.
3. Six Child Labor Education Initiative projects establish a baseline
for education targets (enrollment and retention rates).
4. 40,000 children targeted for prevention or removal from child
labor, particularly its worst forms, through the provision of education
or training opportunities in new
DOL-funded programs.
5. Child Labor Education Initiative projects begin in nine new
countries.
FY 2002:
1. 15 countries will ratify International Labor Organization
(ILO) Convention 182 on Worst Forms of Child Labor.
2. 10 countries will establish action plans to combat child
labor and/or promote access to basic education for child laborers
and children at risk.
3. 90,000 children in developing countries will
be targeted for prevention and removal from exploitative work through
the funding of new DOL-IPEC programs.
4. 50,000 children in developing countries will be
actually prevented and removed from exploitative work.
5. Education projects for child laborers through
the Education Initiative will begin in eight countries.
FY 2001:
1. 25 countries will ratify International Labor
Organization (ILO) Convention 182 on Worst Forms of Child Labor.
2. 15 countries will establish new national plans
to eliminate child labor.
3. 100,000 children in developing countries
will be targeted for prevention and removal from exploitative
work.
4. 50,000 children will be prevented from starting
and removed from exploitative work. |
Data Source |
DOL/ILAB, ILO-IPEC and Child Labor Education Initiative Grantees. |
Baseline |
1. Between 2001-2002, 77,182 children were prevented or removed from
child labor, particularly through the provision of education or training
opportunities in
on-going DOL-funded programs. Between 1995-2000 approximately 40,000 children
benefited from DOL-funded programs.
2. Between 2001-2002, 26 action plans, policies or programs were established
that combat child labor and/or promote access to education for child
laborers or
children at-risk.
3. Child Labor Education Initiative projects establish a baseline for
education targets (enrollment and retention rates). This is a new indicator
and, as such, the
baseline for this was zero.
4. Between 2001-2002, more than 300,000 children were targeted for prevention
or removal from child labor in new DOL-funded programs. In total, since
1995, DOL funded
programs have targeted more than 500,000 children as beneficiaries.
5. In FY 2002, Child Labor Education Initiative projects began in nine
new countries. |
Comment |
Results reported for FY 2003 are for the period September 1, 2002 -
August 31, 2003. |
Performance Goal 3.3B (ILAB) FY 2003
|
Improve living standards and conditions of work for workers
in developing and transition countries. |
FY 2002: Advance workers' protections and economic status in developing
countries.
FY 2000-2001: Raise workers' protection and the safety of workplaces
in selected countries by improving core labor standards and social safety
net programs. |
Results |
FY 2003: The goal was achieved. The Department established baselines
for all four indicators in areas that will help measure the impact of
DOL-funded projects.
1. The FY 2002 baseline, conducted by an independent contractor, surveyed
seven projects for this indicator. The contractor chose three regional
projects (Caribbean,
Central America, and Eastern Africa) and four country level projects
(East Timor, Indonesia, Nigeria, Ukraine) to survey a total of 14 countries.
A total of 483 stakeholders
participated in the survey. Results of this survey show that 63.3% of
stakeholders, including government officials, officials of workers' and
employers' organizations, and their members participating in the survey
consider the project to have strengthened their capacity to improve conditions
of work.
2. The FY 2002 baseline surveyed nine projects in one region
and six different countries (Bulgaria, Caribbean, El Salvador, Nigeria,
Romania, Tanzania, Ukraine) for this
indicator. According to the data, ILAB successfully assisted 39% of project
participants in obtaining employment or retaining a threatened job.
3. According to the FY 2002 baseline, 10 percent of workplaces exposed
to DOL project assistance (in Bangladesh, Central America, Ukraine) implemented
new
measures to prevent workplace accidents and illnesses. The data strongly
varied from region to region surveyed.
4. According to the FY 2002 baseline, ILAB assisted three governmental
agencies (in Hungary and Poland) in providing 3,545,008 workers with
private or voluntary
pension funds.
FY 2002: The goal was achieved.
-
Stakeholders in approximately 41 countries and territories made commitments
to implement new projects designed to promote and implement core
labor standards or to expand already-existing ones.
-
Stakeholders in approximately 49 countries and territories made
commitments
to implement new projects designed to improve economic opportunities
and income
security for workers or to expand already-existing ones.
FY 2001: The goal was achieved.
-
DOL launched 13 country-specific projects and two worldwide projects,
reaching over 40 countries.
-
10 countries committed, with DOL assistance, to improving economic
opportunities and income security for workers.
FY 2000: The goal was substantially achieved (three of four
performance targets reached):
-
The target was reached. A total of 12 projects in 35 countries
to improve the protection of workers' basic rights were established.
-
The target was reached. A total of 11 projects to economically
empower workers were implemented in 34 countries.
-
The target was not reached, because projects to improve social
safety net programs that protect workers and develop markets
were not funded until September 2000.
-
The target was reached. In Mexico, core labor standards
have been improved with these actions: The Mexican Department of Labor
signed a Joint Declaration with the United States and Canada, committing
to promote that workers be provided information pertaining to
collective bargaining agreements existing in their
place of employment and to promote the use of eligible
voters lists and secret ballot elections in disputes over the right to
administer the collective bargaining contract.
|
Indicator |
FY 2003: Establish baselines for
1. Number and percent of relevant government officials and members and
officials of workers' and employers' organizations who are influential
in determining living
standards and working conditions and participating in DOL project activities,
who consider the project to have improved their conditions of work.
2. Number and percent of individuals whose economic situation has benefited
from DOL project assistance.
3. Number and percent of workplaces exposed to DOL project assistance
that have implemented new measures to prevent workplace accidents
and illnesses.
4. Number of workers participating in pension funds that
are government regulated by project partner agencies.
FY 2002:
-
Seven countries commit to undertake improvements in assuring
compliance and implementation of core labor standards.
-
Six project countries will commit with DOL assistance
to make substantive improvements in raising income levels of working
families.
FY 2001:
-
15 countries receive US financial support and commit
to core labor standards.
-
Two initiatives to effect policy changes
in other nations will yield judicial, legal, or significant policy
decisions which improve core labor standards.
-
Eight project countries commit with DOL assistance
make substantive improvements in social safety programs that protect
workers and develop labor markets.
|
Data Source |
ILO Reports; reports by government, contractors, grantees, and nongovernmental
organizations; surveys. |
Baseline |
Baseline data was set in FY 2003. |
Comment |
At the end of FY 2003, DOL initiated a second global survey to assess
progress made against Indicator one and received sufficient data from
PMPs to assess progress
against the other three indicators. Analysis of these data will enable
the Department to set realistic but challenging annual goals and indicators
to measure improvement
over the baseline. |
Performance Goal HR1 (OASAM) FY 2003
|
The right people are in the right place at the right time
to carry out the mission of the Department. |
FY 2002: Same as FY 2003 |
Results |
FY 2003: The goal was achieved. Targets for all three indicators were
reached.
A. The DOL workforce is a prepared and competent workforce. The competency
inventory was completed.
B. The DOL workforce is a diverse workforce.
1. Representation rates improved in 38% of the 69 "pockets of under representation" in
professional and mission critical administrative occupations where under
representation existed.
2. Representation rates improved for Hispanics, Asian American/Pacific
Islanders, persons with disabilities, and persons with targeted disabilities.
The representation
rate for Women and Native Americans was about unchanged.
FY 2002: The goal was not achieved. Performance reached
or exceeded targeted levels for four of six performance indicators,
one target was substantially reached
and one was not reached.
A. The DOL workforce is a prepared and competent workforce.
1. 94% of selecting officials indicated satisfaction with the quality
of job applicants.
2. Baselines for key professional occupations identified in agency
restructuring plans with retention problems were established.
3. Competency models were established for 10 of 27 mission critical
occupations, and additional models are being developed for another
eight occupations.
B. The DOL workforce is a diverse workforce.
1. In professional and technical occupations, representation improved
in about 30% of the 34 under-represented occupational-ethnic groupings,
and two achieve the
goal of meeting their representation in the civilian labor force.
2. Representation also improved overall for women and Asian and
Pacific Islanders, while remaining steady for blacks and Hispanics.
C. Human capital policies and plans promote a citizen-centered
and results-oriented government consistent with the President's
Management Agenda.
1. Out of 10 program agencies rated in FY 2001, six
(60%) showed improvement for FY 2002. Two agencies received green ratings,
while the remaining eight all
received yellow ratings. |
Indicator |
FY 2003:
A. The DOL workforce is a prepared and competent workforce. Employee
competencies and skill sets for mission critical occupations are assessed
and gaps identified.
B. The DOL workforce is a diverse workforce.
1. Improvement will be realized in 30% of diversity indicators for
professional and administrative occupations exhibiting under-representation
in FY 2001.
2. Continued improvement is realized in the extent to
which diversity in the DOL workforce reflects the civilian labor force.
FY 2002:
A. The DOL workforce is a prepared and competent workforce.
1. 90% of managers indicate satisfaction with the quality
of applicants referred for their vacancies.
2. Baselines for key professional occupations identified
in agency restructuring plans with retention problems are established.
3. Core competencies for DOL mission critical occupations
are established.
B. The DOL workforce is a diverse workforce.
1. Improvement will be realized in 30% of diversity
indicators for professional occupations exhibiting under-representation
in FY 2001.
2. Continued improvement is realized in the extent
to which diversity in the DOL workforce reflects the civilian labor
force.
C. Human capital policies and plans promote a citizen-centered
and results-oriented government consistent with the
President's Management Agenda.
1. Improve Human Capital Standards scores
for at least 20% of DOL agencies, above baseline established in FY 2001. |
Data Source |
A. Agency strategic, workforce and recruitment plans; Employee performance
and development plans.
B. 1. DOL HR Information System and AEP reports.
2. DOL HR Information System and/or CPDF Data aligned with Census Data
to reflect overall DOL representation rates for the six protected groups. |
Baseline |
A. To be established in FY 2003.
B. 1. Data from FY 2002 AEP Report.
2. In FY 2000, 49.7% of workforce were women, 24.2% black, 6.9% Hispanic,
3.3% Asian/PI, and 0.7% Native American, 6.4% persons with disabilities,
and 1.2% persons with targeted disabilities. |
Comment |
|
Performance Goal HR2 (OASAM) FY 2003
|
Reduce the rate of lost production days by two percent
(i.e., number of days employees spend away from work due to injuries
and illnesses). |
FY 2000-2002: Same as FY 2003 |
Results |
FY 2003: The goal was achieved. DOL improved safety with a rate of
46.9 lost days per 100 employees against a target of 52.6.
FY 2002: This goal was achieved. The rate of lost production days due
to work related accidents and injuries decreased by 22.7 percent.
FY 2001: The goal was not achieved. The Department's rate of lost production
days increased by 8.65 percent.
FY 2000: This goal was not achieved. The rate of lost production days
was reduced by .05% to 57.1 days per 100 employees. |
Indicator |
Percent decrease in rate of lost production days (target is two percent). |
Data Source |
OWCP Table 2 Reports and personnel data from DOL's Office of Budget.
OWCP Charge Back System data. |
Baseline |
Initial baseline for lost production days was officially set by OWCP
at 56 days per 100 employees in FY 2001 (based on FY 2000 data). |
Comment |
Factors that will influence achieving the above goal: DOL resources
for workers' compensation coordinators (number of and training); DOL
agencies' commitment to
using flexibilities available to return injured employees to work; OWCP
caseload. |
Performance Goal HR3 (OASAM) FY 2003
|
Reduce the overall occurrence of injuries and illnesses
for DOL employees by three percent, and improve the timeliness of filing
injury/illness claims by five percent. |
FY 2000-2002: Same as FY 2003 |
Results |
FY 2003: The goal was achieved. DOL achieved an injury/illness rate
of 2.5 against the FY 2003 injury/illness rate reduction goal of 3.29
injuries/illnesses per 100
employees. The timeliness of filing workers' compensation claims was 83.6
% on time exceeding its timeliness goal of 78% for FY 2003.
FY 2002: This goal was achieved. DOL targeted reducing injuries and
illnesses to 3.38 cases per 100 employees while filing 62.4% of claims
with OWCP in a
timely manner. The Department met the injury/illness target with a rate
of 2.98 per 100 employees, and filed 77.2% of claims on time, exceeding
the target by
14.8 percentage points. This performance represents a significant turn-around
for the Department in providing a safer, healthier work environment for
employees (seven
percent improvement over FY 2001) and securing medical and income replacement
benefits in a timely manner (40% improvement compared to FY 2001 performance).
FY 2001: This goal was not achieved. The injury/illness rate for DOL
employees increased to 4.01 cases per 100 employees (preliminary data)
while the timeliness
of filing injury claim forms decreased by 2.1%.
FY 2000: Results for this goal have changed. The Annual Report indicated
that this goal (3.6 cases per 100 employees) had not been achieved.
More current and
accurate data indicates that this goal was achieved and the FY 2000
injury and illness rate was 3.5 cases per 100 employees, a reduction
of 5.7%. The Department
also significantly improved the timeliness of filing injury claims,
improving to 57.3% from the previous baseline of 47.4%. |
Indicator |
Percent decrease in total case rate of illnesses and injuries reported
to OWCP (target is three percent).
Increase in timeliness of reporting new injuries/illnesses. Target has
been changed from five percent to "achieve 78% of cases reported on time."
This
is a more stringent target than the original five percent. |
Data Source |
OWCP time-lag reports for federal agencies for submission of claims
forms CA-1 and CA-2 within 10 working days or 14 calendar days.
OWCP Table 2 Reports and personnel data from DOL's Office of Budget. |
Baseline |
Initial baseline injury and illness rate is 3.71 cases per 100 employees
based on 1997 data.
Initial baseline for timeliness of filing is 47.4% based on 1998 data. |
Comment |
Factors that will influence achieving the injury/illness rate goal:
maintaining continued focus of DOL agency managers on actions to reduce
injury/illness rates; DOL
resources for training managers, supervisors, and employees how to identify,
avoid, and correct/minimize hazards in the workplace. Factors that influenced
exceeding
the timeliness goal: instituting electronic workers; compensation claims
filing. |
Performance Goal PR1 (OASAM) FY 2003
|
Complete public-private or direct conversion competitions
on not less than 10 percent of the FTE listed on the DOL's FY 2000 Federal
Activities Inventory Reform Act
(FAIR) inventory. |
FY 2002: Complete public-private or direct conversion competitions on
not less than five percent of the FTE listed on the DOL's Federal Activities
Inventory Reform Act (FAIR) listings. |
Results |
FY 2003: The goal was not achieved. DOL directly converted to contract,
the commercial work performed by the equivalent 168 full-time employees
(FTE), which
included 12 FTE carry-overs from FY 2002, against a target of 280 FTE.
FY 2002: The goal was achieved. DOL directly converted 152 FTE. |
Indicator |
-
Percentage of commercial competitive or commercial exempt FTE on
the Department's FAIR inventory included in completed competitions
or direct conversions.
-
Percentage of Direct Conversions.
-
Percentage of Completed A-76 Competitions.
|
Data Source |
DOL Federal Activities Inventory Reform Act inventory.
Completed A-76 competitions.
Completed direct conversion competitions for DOL commercial exempt FTE. |
Baseline |
2000 FAIR Act Inventory commercial FTE (2802) FTE |
Comment |
The Revised Circular A-76 eliminated direct conversions as an option
for agencies to satisfy their competitive sourcing goals. Because DOL
had used direct
conversions as the exclusive means of meeting competitive sourcing goals
in the past, DOL has had to redirect its focus towards public-private
competitions.
DOL plans to conduct several competitions in FY 2004. |
Performance Goal PR2 (OASAM) FY 2003
|
Award contracts over $25,000 using Performance-Based Contracting
Services (PBSC) techniques for not less than 30 percent of total eligible
service
contracting dollars. |
FY 2002: Award contracts over $25,000 using Performance-Based Contracting
(PBC) techniques for not less than 20 percent of total eligible service
contracting dollars. |
Results |
FY 2003: The goal was achieved. As of the end of the third quarter
FY 2003, DOL had used performance-based service contracting techniques
for 42% of
total eligible service contracting dollars. Obligations totalling $788
million were performance-based.
FY 2002: This goal was substantially achieved. DOL used performance-based
service contracting techniques for 18% of total eligible service contracting
dollars. |
Indicator |
Dollar Value of Performance-Based Contracts awarded. |
Data Source |
Federal Procurement Data System. |
Baseline |
DOL Annual Acquisition Plan. |
Comment |
DOL exceeded the goal by 12%. |
Performance Goal FM1 (OCFO) FY 2003
|
Improve the accuracy and timeliness of financial information. |
|
Results |
FY 2003: The goal was achieved. DOL received an unqualified opinion
on its FY 2003 Annual Financial Statements. All 17 DOL financial systems
are found to
be in substantial compliance with the FFMIA. |
Indicator |
FY 2003:
-
Maintain an unqualified (clean) audit opinion with no material internal
control weaknesses.
-
Meet new requirements and standards in accordance with the Federal
Financial Management Improvement Act (FFMIA) and Federal Managers'
Financial Integrity Act (FMFIA).
-
Issue FY 2002 consolidated financial statements one month earlier
than the FY 2001 statements - February 1, 2003.
-
Increase financial statement reporting from semi-annually to
quarterly, and deliver by 45 days after the close of the period
instead of 60 days.
-
Determine the nature and extent of erroneous payments
within DOL and set baselines and priorities for their reduction.
|
Data Source |
OIG audit opinion in Annual Report to be issued in December 2003;
President's Management Agenda Scorecard. |
Baseline |
FY 1998: nine of 14 systems in substantial compliance; FY 1999: 17
of 22 systems in substantial compliance; FY 2000: 15 of 17 systems in
substantial compliance;
FY 2001: 17 of 17 systems in substantial compliance; FY 2002: 17 of
17 systems in substantial compliance; FY 2003: 17 of 17 systems in substantial
compliance |
Comment |
None |
Performance Goal FM2 (OCFO) FY 2003
|
Integrate financial and performance information to support
day-to-day operations across DOL. |
Results |
FY 2003: The goal was achieved. Major outputs were defined for the
five largest DOL agencies. OCFO conducted managerial cost accounting
training to
approximately 130 individuals throughout the Department. |
Indicator |
-
Assess program agencies to determine the level of integration of
financial and performance information. Prioritize areas for improvement.
-
Complete documentation with and for agency managers in order for them
to access and utilize cost accounting information.
-
Survey program managers for actual use of cost accounting information
in program management decision-making processes.
|
Data Source |
Annual Performance Report and the Administration's Financial Management
Scorecard. |
Baseline |
The standard has been met in each year since FY 1997. |
Comment |
None. |
Performance Goal IT (OASAM) FY 2003
|
Improve organizational performance and communication through
effective information management and deployment of IT resources. |
FY 2002: Improve automated access to administrative and program systems,
services, and information.
FY 20002001: Increase integration of DOL IT systems and extend
access to automated services. |
Results |
FY 2003: The goal was not achieved. Only three of five targets were
reached; a fourth was substantially achieved.
1. Over 90% of designated electronic transactions are compliant with
the Government Paperwork Elimination Act (GPEA).
2. The Department piloted a web-based electronic procurement solution
that allows users to initiate a purchase request, electronically route
for approvals, and
submit for final processing.
3. Improved security measures have helped to facilitate a secure computing
environment that provides confidentiality, integrity, and availability
of DOL information
and systems, resulting in 50% reduction of severe unauthorized instructions
from FY 2002 baseline. Continued effective management of information
technologies was
accomplished by linking IT investments to Departmental missions, priorities,
and strategies.
4. Progress monitored through quarterly reviews indicate that 94% of
IT initiatives delivered intended benefits, and
5. 84% of major IT projects fit within 10% cost/schedule/performance
objectives.
FY 2002: The goal was substantially achieved with five of
six targets reached. DOL:
1. Successfully implemented a common office automation suite of software
DOL-wide.
2. Successfully replaced remote terminal network interfaces with integrated
DOL-wide interfaces.
3. Successfully implemented 27 DOL Public Web Site topical and client-targeted
web interfaces.
4. Increased the number of DOL Public Web Site users by 24.15%.
5. Did not reduce the number of page hits users traversed to obtain
the information they sought by five percent. Page views per session decreased
by 1.83%.
6. Improved user satisfaction results from the Internet Customer Satisfaction
Survey from the previous year for an average score of three or better.
FY 2001: The goal was achieved. The first phase of the Department's
common office automation software was completed, and additional electronic services
were
made available to employees and managers to enhance hiring, communications,
and other services.
FY 2000: The goal was achieved. Information Technology (IT) architecture
for DOL was developed and the 96 percent of all documents relating
to family friendly and
lifelong learning programs were published on the DOL intranet. |
Indicator |
FY 2003:
a. Improve customer access to DOL information and services by automating
90% of the manual processes designated under GPEA by September
30, 2003.
b. Streamline acquisition management and facilitate vendor and grantee
access to DOL opportunities by completing 90% of the Department wide
EProcurement system.
c. Reduce severe unauthorized intrusions by 50% from the baseline.
d. 95% of IT initiatives completed during FY 2003 deliver intended
benefits.
e. 80% of in-process IT initiatives operate within 10%
cost, schedule, and technical performance parameters.
FY 2002:
1. Common office automation suite of software DOL-wide (ITC).
2. The Remote Terminal Network (RTN) replaced (ITC).
3. Implement 15 DOL Public Web Site topical and client-targeted
web interfaces. (ASP).
4. Increase the number of DOL Public Web Site users
by five percent. (ASP)
5. Reduce the number of page hits users must
traverse to obtain the information they seek by five percent. (ASP)
6. Improve the user satisfaction results from the
Internet Customer Satisfaction Survey to average score of three or
better. (ASP)
FY 2001: Implement the first phase of the common office
automation suite DOL-wide crosscut initiative and increase electronic
services provided via LaborNet and
assess customer feedback (target includes QuickHire
implementation; employee access to DOL Locator; and establishment
of a baseline for customer feedback).
FY 2000: Develop an IT architecture
for the Department of Labor and publish 95% of documents
on the LaborNet related to family friendly and lifelong learning programs
and services providing a one-stop shop for employee information. |
Data Source |
a, b, d. GPEA Progress Reports and other internal reports.
a, b, d, e. Internal tracking activities for progress on E-government
initiatives, E-Procurement implementation, and E-Government Workforce
efforts.
c. Annual Security Report.
c. OIG Audits and Incident Reports.
a, b, c, d, e. Phase II Enterprise Architecture documentation.
a, d, e Post implementation review reports/Quarterly IT Reviews. |
Baseline |
26% of GPEA transactions implemented as of October 30, 2002.
Current paper-based procurement operations at each agency.
FY2002, four significant incidents reported to FEDCIRC (based on FY
2002 Annual Security Report).
FY 2002, 77% initiatives completed delivered intended benefits.
FY 2002, 70% of initiatives reviewed through the Department's IT
Capital Planning Process operated within 10% cost/schedule/performance
objectives. |
Comment |
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