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Frequently Asked Questions

Claims Management Office

My contact information has changed since I filed my claim. How can I get my records updated?

The contact information for a claimant is extremely important for the adjudication process. It allows claim investigators to contact the claimant for additional information and has a direct bearing on all correspondence as well as claim payment when deemed necessary.

If your contact information ever changes, please contact the Claims Management Office and update the information. Due to privacy concerns, a claimant's current contact information is not available online.

You can check the status of your claim online within this website. Please have your control number available.