Career Progression a 'Great Tool,' TSO Says
News & Happenings
March 26, 2007
Mike Welch, a transportation security officer at John Wayne Airport in Orange County, Calif., takes pride in saying, "I was one of the early ones who answered the call to duty."
That was in 2002, when the workforce was overcoming the odds – and putting in long days – to meet congressional deadlines for screening all passengers and their baggage. It was a time before the agency had focused on providing incentives like retention bonuses or Career Progression that broadens job opportunities.
"In those early days, you knew each and every person was here for the right reason," said Welch, referring to the memory of 9/11 being fresh in people's minds. At the same time, "we all hoped" the workplace environment would improve, he said.
Now, nearly five years and having been promoted under Career Progression, Welch called the program "a great building block for future employees. It is a great tool and will help with retention."
A baggage screener at John Wayne, Welch works the explosives detection machines. "My goal is to find an IED (improvised explosive device) – that's why I am here," he emphasized. "That's what drives me."
He believes TSA employees have a lot to be thankful for and much to look forward to. "We're just getting started," he said.
