Help Desk Support

Fleet Management Services´ Help Desk Support is available to you on an unlimited basis. As a two-tiered Help Desk, FPI´s 800 Help Desk is available to you 7 am to 7 pm, five days a week and Maximus support 24 x 7. Our dedication is to provide you with superior service and support.

Integrated into Fleet Management is a customizable on-line help system that supports site-specific procedures and instructions. Incorporated is support for standard ATA VRMS codes, as well as user-defined code sets. Codes can be added, modified and removed as needed. User specific frame/field access permissions can be assigned.

Maximus and FPI support includes complete documentation and manuals on all areas of the system. These documents are available to users who subscribe to VMIS and can be distributed electronically, saving your organization money on printing documents.