Industrial Products Group > Help Pages > Billing Information

Your credit card will be charged after your order is shipped (i.e., it is picked up by a freight carrier). For billing questions or problems, please contact our Customer Service Center at 1-800-827-3168 and ask to speak to a representative in the billing department. Customer Service Center hours are 7:30 a.m. to 5:45 p.m. EST, Monday through Friday. You can also e-mail your problem or question to custserv@central.unicor.gov. Please be sure to include the 8-digit sales order number and your name and phone number in the e-mail.