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Career Opportunities
Frequently Asked Questions
ACCOUNT INFORMATION (Passwords, IDs and Logging In)
For other FAQs related to your USAJOBS account, please click on this link:
USAJOBS Account Information FAQs.
Q: How do I register with USAJOBS?
A: Go to www.usajobs.gov. Click on "MY
USAJOBS" in the main navigation. Click on "Create Your Account Now!" Complete the form and
click on the "Submit" button. You will be taken to the Resume Builder where you can create
and store as many as five different resumes. PLEASE NOTE: You will need your social security
number, an email address, and an electronic copy of your resume. Click on the following link
for further assistance with Getting Started with
USAJOBS: http://www.usajobs.gov/firsttimers.asp.
Q: Is it possible to have multiple identities or more than one
email address in USAJOBS?
A: No. You are identified in USAJOBS by your social security number, your email, and your
password which you entered during the registration process. USAJOBS will not allow you to
create more than one account using the same email address or social security number.
Q: What if I submit false information?
A: USAJOBS is a Federal position application system. Providing false information, creating
fake IDs, or failing to answer all questions truthfully and completely may be grounds for not
hiring, for disbarment from Federal employment, or for dismissal after you begin work.
Falsifying a Federal position application, attempting to violate the privacy of others, or
attempting to compromise the operation of this system may be punishable by fine or
imprisonment (see U.S. Code, Title 18, section 1001).
Q: I'm uncomfortable using my social security number. Is there
any way I can fill out an application without it?
A: No. Your social security number (SSN) is one of the few reliable means Government
agencies have to distinguishing one applicant from another. We request your SSN under the
authority of Executive Order 9397. USAJOBS is a secure, encrypted website and your SSN
cannot be accessed by anyone who is not directly involved in the hiring process. In
addition, your SSN is not displayed when your application is referred to the selecting
official.
Q: Why am I required to provide my date of birth?
A: NSF recruits for some jobs that have age requirements. Your date of birth is not
displayed when your application is referred to the selecting official.
Q: How is the confidentiality of my Race and National Origin
data protected?
A: Applicants have the option to voluntarily and confidentially enter demographic information
when initially registering in eRecruit. To ensure the candidate's anonymity, the data is
immediately encrypted and cannot be tied to a specific candidate.
Q: I don't understand why USAJOBS won't let me in.
A: Please review the procedures for logging into USAJOBS. Instructions are provided on the
web site for your assistance. Remember, you must be a registered user of USAJOBS before you
can apply for eRecruit jobs, and your user id and password are case sensitive. Your eRecruit
ID will not allow you to login to USAJOBS. If you continue to have trouble logging in,
contact USAJOBS Help.
Q: How can I get help if I forgot my password or am having
problems logging in to USAJOBS?
A: Please refer to the Account Information
section of the USAJOBS FAQs or contact USAJOBS Help.
Q: If my USAJOBS account is deactivated, can it be reactivated?
A: USAJOBS accounts are deactivated after 18 months of inactivity. If your account has been
deactivated, you should create an entirely new resume. It is to your advantage to update your
resume at least twice a year to maintain your marketability and to avoid deactivation.
For other FAQs related to your USAJOBS account, please click on this link:
USAJOBS Account Information FAQs.
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