Preparation Checklist
Ombudsman Information Checklist
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Item |
Your notes |
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Your name |
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Social Security Number (SSN) |
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Date of birth |
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What school did you attend? |
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Who is your servicer, holder, guarantor, holder of promissory notes, collection agency? (If you have questions about this, see our Learn about Your Loan page.)
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What type of loan is in dispute?
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What has been done so far?
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Whom else have you talked to, and when?
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What were you told?
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Why is this a problem?
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What types of agency contact have been made?
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Do you have any relevant evidence? Such as the following:
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Can you show immediacy of need?
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