Why have we created this Hotline?  We are very interested in obtaining any information you may have regarding fraud, waste, abuse, mismanagement or misconduct in Corporation programs or operations.

What should you tell us?  You should provide us with as much detailed information as possible.  The more information and relevant documents that you provide, the better opportunity that we have to investigate the facts and determine if any wrongdoing has occurred.

Can your identity be kept confidential?  If you request confidentiality, we will protect your identity to the maximum extent permissible by law.  What that means is that, absent a court order requiring the disclosure of your identity, it will not be disclosed.

Are you required to give your name?  No, but you are encouraged to identify yourself so that, as questions arise, we can contact you for your information.

What will happen to your complaint?  We will promptly review the information in your complaint and determine if it warrants further action.  If so, we may open an investigation or audit, refer the matter to the Corporation or to another Federal or state agency.

Will you hear from us on your complaint?  If you identify yourself, we will acknowledge receipt of your Hotline complaint.  We will also notify you if we require any further information from you.  Finally, we will inform you if and when we have completed action on your complaint.  (The only exception is if the Hotline communication, on its surface, does not relate to the Corporation and this IG office’s jurisdiction.)

Will a case be opened based on your information?  You must understand that the decision on what we do with the information you provide rests exclusively with us.  While we carefully and seriously consider all Hotline communications, we must determine if there is sufficient indication of wrongdoing which we conclude warrants action, in which case, we will commence an audit and/or an investigation.