<DOC> [106th Congress House Hearings] [From the U.S. Government Printing Office via GPO Access] [DOCID: f:61820.wais] OVERSIGHT OF THE 2000 CENSUS: A MIDTERM EVALUATION OF THE LOCAL UPDATE OF CENSUS ADDRESSES PROGRAM ======================================================================= HEARING before the SUBCOMMITTEE ON THE CENSUS of the COMMITTEE ON GOVERNMENT REFORM HOUSE OF REPRESENTATIVES ONE HUNDRED SIXTH CONGRESS FIRST SESSION __________ SEPTEMBER 29, 1999 __________ Serial No. 106-71 __________ Printed for the use of the Committee on Government Reform Available via the World Wide Web: http://www.house.gov/reform ______ U.S. GOVERNMENT PRINTING OFFICE 61-820 CC WASHINGTON : 2000 COMMITTEE ON GOVERNMENT REFORM DAN BURTON, Indiana, Chairman BENJAMIN A. GILMAN, New York HENRY A. WAXMAN, California CONSTANCE A. MORELLA, Maryland TOM LANTOS, California CHRISTOPHER SHAYS, Connecticut ROBERT E. WISE, Jr., West Virginia ILEANA ROS-LEHTINEN, Florida MAJOR R. OWENS, New York JOHN M. McHUGH, New York EDOLPHUS TOWNS, New York STEPHEN HORN, California PAUL E. KANJORSKI, Pennsylvania JOHN L. MICA, Florida PATSY T. MINK, Hawaii THOMAS M. DAVIS, Virginia CAROLYN B. MALONEY, New York DAVID M. McINTOSH, Indiana ELEANOR HOLMES NORTON, Washington, MARK E. SOUDER, Indiana DC JOE SCARBOROUGH, Florida CHAKA FATTAH, Pennsylvania STEVEN C. LaTOURETTE, Ohio ELIJAH E. CUMMINGS, Maryland MARSHALL ``MARK'' SANFORD, South DENNIS J. KUCINICH, Ohio Carolina ROD R. BLAGOJEVICH, Illinois BOB BARR, Georgia DANNY K. DAVIS, Illinois DAN MILLER, Florida JOHN F. TIERNEY, Massachusetts ASA HUTCHINSON, Arkansas JIM TURNER, Texas LEE TERRY, Nebraska THOMAS H. ALLEN, Maine JUDY BIGGERT, Illinois HAROLD E. FORD, Jr., Tennessee GREG WALDEN, Oregon JANICE D. SCHAKOWSKY, Illinois DOUG OSE, California ------ PAUL RYAN, Wisconsin BERNARD SANDERS, Vermont HELEN CHENOWETH, Idaho (Independent) DAVID VITTER, Louisiana Kevin Binger, Staff Director Daniel R. Moll, Deputy Staff Director David A. Kass, Deputy Counsel and Parliamentarian Carla J. Martin, Chief Clerk Phil Schiliro, Minority Staff Director ------ Subcommittee on the Census DAN MILLER, Florida, Chairman THOMAS M. DAVIS, Virginia CAROLYN B. MALONEY, New York PAUL RYAN, Wisconsin DANNY K. DAVIS, Illinois MARK E. SOUDER, Indiana HAROLD E. FORD, Jr., Tennessee ------ ------ Ex Officio DAN BURTON, Indiana HENRY A. WAXMAN, California Thomas B. Hofeller, Staff Director Esther Skelley, Professional Staff Member Amy Althoff, Clerk David McMillen, Minority Professional Staff Member C O N T E N T S ---------- Page Hearing held on September 29, 1999............................... 1 Statement of: Heinz, Jessica, Los Angeles City Attorney's Office; and Michel Lettre, assistant director, Maryland Office of Planning................................................... 109 Maguire, Jack, planning/GIS manager for the county of Lexington, SC; George Pettit, assistant town manager of Gilbert, AZ; and Don Rychnowski, executive director of the Southern Tier West RP&D Board.............................. 61 Mihm, J. Christopher, Associate Director, Federal Management and Workforce Issues, U.S. General Accounting Office....... 35 Prewitt, Kenneth, Director, Bureau of the Census, accompanied by John Thompson, Associate Director for Decennial Census, Bureau of the Census; and Preston Jay Waite, Assistant to the Associate Director for Decennial Census, Bureau of the Census..................................................... 9 Letters, statements, et cetera, submitted for the record by: Davis, Hon. Danny K., a Representative in Congress from the State of Illinois, prepared statement of................... 8 Heinz, Jessica, Los Angeles City Attorney's Office, prepared statement of............................................... 112 Lettre, Michel, assistant director, Maryland Office of Planning, prepared statement of............................ 125 Maguire, Jack, planning/GIS manager for the county of Lexington, SC, prepared statement of....................... 64 Maloney, Hon. Carolyn B., a Representative in Congress from the State of New York: Information concerning new construction program.......... 91 Letter dated February 9, 1999............................ 27 Prepared statement of.................................... 6 Mihm, J. Christopher, Associate Director, Federal Management and Workforce Issues, U.S. General Accounting Office, prepared statement of...................................... 38 Miller, Hon. Dan, a Representative in Congress from the State of Florida: Followup questions and responses......................... 97 Prepared statement of.................................... 3 Pettit, George, assistant town manager of Gilbert, AZ, prepared statement of...................................... 74 Prewitt, Kenneth, Director, Bureau of the Census, prepared statement of............................................... 15 Rychnowski, Don, executive director of the Southern Tier West RP&D Board, prepared statement of.......................... 84 OVERSIGHT OF THE 2000 CENSUS: A MIDTERM EVALUATION OF THE LOCAL UPDATE OF CENSUS ADDRESSES PROGRAM ---------- WEDNESDAY, SEPTEMBER 29, 1999 House of Representatives, Subcommittee on the Census, Committee on Government Reform, Washington, DC. The subcommittee met, pursuant to notice, at 10 a.m., in room 2247, Rayburn Building, Hon. Dan Miller (chairman of the subcommittee) presiding. Present: Representatives Maloney, Ryan, and Davis. Staff present: Thomas W. Brierton, deputy staff director; Jenifer M. Safavian, chief counsel; Timothy J. Maney, chief investigator; David Flaherty, senior data analyst; Erin Yeatman, press secretary; Esther Skelley, professional staff member; Jo Powers, assistant press secretary; Amy Althoff, clerk; Michelle Ash, minority counsel; David McMillen and Mark Stephenson, minority professional staff members; and Ellen Rayner, minority chief clerk. Mr. Miller. Since we have a quorum present with the two of us, we will proceed. We will start with an opening statement that I will present, and then Mrs. Maloney will have one, and then we will proceed to our first panel. As we begin this hearing today, please allow me to reiterate the very important goal that we all share, that we all want the most accurate census possible next year. As a result, we are here today to receive an interim update on the local update of census addresses [LUCA] for the 2000 census. We have heard glowing reports from the Census Bureau on the LUCA process and some mixed results and reports from out in the field. So, we're here today to see just how the process has been working. Please allow me to reiterate that this is an interim report. The LUCA report is ongoing, and this is in no way intended to be a final report of the process. The GAO findings that I will be referring to is a review of the city-style address portion of LUCA, or LUCA 1998. It is my understanding that the city-style addresses cover approximately 80 percent of the Nation's homes. The LUCA program was designed to improve the accuracy of the decennial census by partnering the Census Bureau with local and tribal governments to review and correct the master address file. The master address file is an address list that identifies all housing units nationwide. It is really the building block for the census, and it is imperative that the address file be as complete and accurate as possible. In fact, in a 1995 report, the National Academy of Sciences asserts, ``Approximately one-half of the census undercount is attributable to missing housing units.'' The LUCA program was made possible by the Census Addresses List Improvement Act of 1994, which for the first time ever authorized representatives from both local and tribal governments to review and correct census address files prior to census day. The Census Bureau has asked local governments to review address lists to help pinpoint individual and clusters of missing housing units, misallocations, or incorrectly displayed political boundaries. Who better to point out corrections than local officials who live and work in that area? I must say, that while I think LUCA is a great program and a vital part of the decennial census, I would be remiss if I said I believed LUCA alone replaces the need for post census local review. I believe that a review or quality check of the address list is essential before and after census day. We have heard previously that LUCA has garnered a very high participation rate. However, the GAO's finding on LUCA quantified the participation rate at 40 percent. I am somewhat perplexed with this discrepancy. I'm still concerned that if we rely solely on LUCA, the vast majorities of cities and towns not participating in LUCA will have no quality control at the local level. According to GAO's findings, the Census Bureau has received over 7.7 million suggested changes to the address file as a result of the LUCA 1998 process. Over 5 million of these suggestions were additions to the address file. These preliminary numbers are extraordinary to me. While checking the housing counts before the census through LUCA is worthwhile--I believe it pales in comparison to the quality check done after census day. And the more we can involve local government in the census, the better. With that being said, I look forward to an open and informative discussion today. It is my understanding that the Census Bureau is presently in the late stages of the LUCA program. We are honored to have Dr. Prewitt with us again here this week to report on how the LUCA program is working thus far. The GAO has conducted a survey on the ongoing process and we will hear their preliminary findings. In addition, we have several participants in the LUCA program who have traveled here from around the country to provide us with some firsthand insight into the process, and I look forward to hearing witnesses today. Mrs. Maloney. [The prepared statement of Hon. Dan Miller follows:] [GRAPHIC] [TIFF OMITTED] T1820.001 [GRAPHIC] [TIFF OMITTED] T1820.002 Mrs. Maloney. Thank you, Mr. Chairman. I am pleased that you have scheduled this hearing on the local update of census addresses program [LUCA]. The program is new for the 2000 census and designed to correct some of the problems of the past. Even though the program is not yet completed and final results are not available, congressional oversight of LUCA is entirely appropriate. I also want to thank you for accommodating the wishes of the minority with regard to witnesses. I would like to mention and applaud the hard work of Representatives Thomas Sawyer and Thomas Petri, former members of the Census Subcommittee. After the 1990 census, they realized that one of its major deficiencies was the way in which local governments had the opportunity to review addresses in their jurisdictions. They worked together in a bipartisan manner to improve the process, and the result was Public Law 104-130, the Census Address List Improvement Act of 1994. I believe this program represents a tremendous improvement over the local review as it was conducted in 1990. LUCA is a partnership between the Census Bureau and local and tribal governments across the Nation. It marks the first time that these governments can review and update the address list of the census before the census is actually conducted. The hope is to produce a master address file which is substantially more complete than in the past by drawing on the expertise of local governments. The local review program, which occurred after the 1990 census, was judged a failure by the Congress and outside experts. It only added 80,000 households, and half of those were in two cities, Detroit and Cleveland. Less than 25 percent of eligible governmental units participated. By contrast, the Census Bureau reports that to date, the new LUCA program has added well over 2 million addresses. In areas with city-style addresses, participation has more than doubled what it was in 1990; 52 percent of all eligible governments, representing 85 percent of the covered households, have participated. Mr. Chairman, I think this is a promising start. I am sure there are problems; there are bound to be in a program as large and as complex as LUCA. Those problems will need to be examined and addressed. I hope we can do that in the bipartisan manner in which the program was developed. Thank you very much. I look forward to the witnesses. [The prepared statement of Hon. Carolyn B. Maloney follows:] [GRAPHIC] [TIFF OMITTED] T1820.003 Mr. Miller. Mr. Davis, do you have an opening statement? Mr. Davis. Well, thank you very much, Mr. Chairman. As a matter of fact, I do. First of all, let me commend you for the number of these hearings that are being held and for the efforts that you are making to make sure that we provide the kind of oversight and have the kind of information that is necessary to understand what is going on with the Census Bureau and the taking of the census. So, I want to thank you for convening this hearing. And as census day rapidly approaches, I think, too, that it is important we continue to evaluate our plan to ensure we have the most accurate census in the history of our country. This partnership between the Census Bureau and local governments is one that is commendable. Tribal governments, especially, nationwide should lead to a vast improvement in accuracy and completeness of the address list for the 2000 census. This pre-census local review provides a real opportunity for local governments to get involved earlier in the process and to help improve the outcome of the 2000 census. In 1990, local and tribal government officials were allowed only 15 days to review the number of addresses in each census block. LUCA will provide 3 months for participants to review the address list and related maps. I'm also pleased that of the 16,030 eligible local and tribal governments, that 8,400 participated in the LUCA program for city-style addresses. This represented 52 percent of the eligible governmental units. Those governments included 85 percent of the eligible housing units. There are also reports that of the over 30,000 governments in non-city-style areas, that 10,779 governments participated. I look forward to hearing the testimony of Dr. Prewitt with respect to some of the challenges and successes that we have encountered to date. In addition, I look forward to the testimony of other witnesses who will share with us today. So, I thank you, Mr. Chairman, and I look forward to this hearing. [The prepared statement of Hon. Danny K. Davis follows:] [GRAPHIC] [TIFF OMITTED] T1820.004 Mr. Miller. Thank you. If I could ask the first panel to stand and raise your right hands if you would, please? [Witnesses sworn.] Mr. Miller. Thank you. And let the record acknowledge that the three witnesses have responded in the affirmative. And with that, Dr. Prewitt, it's a pleasure to have you here again, as I said, this week. STATEMENT OF KENNETH PREWITT, DIRECTOR, BUREAU OF THE CENSUS, ACCOMPANIED BY JOHN THOMPSON, ASSOCIATE DIRECTOR FOR DECENNIAL CENSUS, BUREAU OF THE CENSUS; AND PRESTON JAY WAITE, ASSISTANT TO THE ASSOCIATE DIRECTOR FOR DECENNIAL CENSUS, BUREAU OF THE CENSUS Dr. Prewitt. Chairman Miller, it is a particular pleasure to be here today. The last time we met, we obviously started the testimony by reiterating our concern about the continuing resolution. You produced for us, and we are really deeply appreciative of that. Had we gone into the next 2 or 3 weeks without the mark that has now been presented to the President, it would have been very difficult for the census, as you know. So, we are extremely pleased by the work that you did. Mr. Miller. I might note that, you know, if there is another CR needed, this is really for 4 weeks rather than 3 weeks. Is that correct? Dr. Prewitt. Yes. Mr. Miller. But we have done as good a job as we could and, of course, everybody is working together on this, so I am glad. I appreciate those comments. Dr. Prewitt. And, it is a pleasure to talk to you today about the LUCA program. I am accompanied by John Thompson, the Associate Director for Decennial Census, and also Jay Waite, the Assistant Director for the Decennial Census. I will provide the oral testimony, and if there are technical questions, we may turn to them. Mr. Chairman, in your opening comments you commented that if we relied solely on LUCA, you would be concerned, and I appreciate that concern. The first, most important point to make is that LUCA is part of a multi-part process of interlocking, often overlapping programs designed to create our address file. An address file can be improved then from one of three sources, and to put LUCA in context, I want to just briefly reiterate that principle. When efforts to compile the address list for census 2000 began in the early part of this decade, and they won't be completed until next year, fiscal year 1999 saw the completion of key steps in building the address list. In August, we completed preparation for the address label tape that now contains about 119 million addresses. The work of our local and tribal partners in LUCA contributed heavily to this accomplishment, but we also used the U.S. Postal Service and our own review and address listing operations. So, this is a three-tiered strategy, not a single-tiered strategy. It has been a massive complex job, it has involved developing and running nearly 1,300 individual computer programs, involving more than 530 million lines of code. The programs were designed to crate 440,000 large-format multicolor map sheets, nearly 10 million pages of address listings for review by local and tribal governments, more than 6.1 million smaller black and white map sheets, and 13 million pages of address lists for use by our field staff. So, it is large and complicated. I want to very quickly describe the major procedures in the two different regions--mailout/mailback and then in update/ leave. To remind us all, what we call mailout/mailback focuses primarily on the 96 million housing units that have city-style addresses, where they get their mail from the post office. Examples of a city-style address would be 101 Main Street or 310 Oak Street, Apartment A. These are mostly, but not exclusively, in major urban centers. In these areas we compile the address list and the Postal Service delivers the questionnaires. Since early in the decade, the Bureau has been working to find a way to improve the address list and to correct the deficiencies in the 1990 development process. Early is the key word. At this point in the last census, we had minimal input from the U.S. Postal Service and minimal to nonexistent input from the local and tribal governments in compiling our address list. For 2000, then, we have a completely different order of engagement already with these two other major partners. Working with the U.S. Postal Service has identified new streets that have been built since the 1990 census. We have added these streets and associated address information to our geographic data base, and we have updated the address list with new housing unit addresses built since the 1990 census. This process added approximately 7 million addresses to the base list that we had carried over from 1990. Then, of course, in addition to cooperation with the Postal Service, we have worked with our LUCA partners, and I will discuss that in more detail below. Members of the committee have already acknowledged, or noted, approximately half of the eligible governments, or about 8,400 have participated. Our current estimate is these jurisdictions represent 91 percent of all addresses in the mailout/mailback areas. In addition then to the Postal work and the LUCA work, we have conducted our own block canvassing operation. To ensure uniform quality and a complete census address list, regardless of LUCA participation, the Census Bureau field verified the entire mailout/mailback portion of the address list. This operation took place the first half of 1999 and identified additions, address corrections, and deletions to the address file. In my written testimony there is one attachment, a one very straightforward table, which I will refer to briefly at this moment. It illustrates the effect of LUCA and block canvassing on the address list for the mailout/mailback areas. You'll see at the top that the original master address file had addresses that number slightly over 90 million. That is after we had done the work with the Postal Service. If you go down to the bottom, you will see it is now 96 million, which means that the combination of LUCA, block canvassing, and address listing by the Bureau has added 6 million addresses. You also will see that under the additions, which initially numbered 11 million, that a large number of them came from both LUCA and block canvass. That is about 3 million. Block canvass alone found 5\1/2\ million, and the LUCA process, as it has already been noted, found about 2 million independently, slightly more than 2 million. However, an address list correction process also includes deletes. And as you look at the numbers there, you see that we found it necessary to delete as many as 5 million addresses. The vast majority of those were deleted through our block canvass operation, and then there is some conversion issues as well. But that gives you an overview--and I want to stress--an overview of the fact that we have had more than one operation going on in order to assure the best city-style address list that we can construct. Let me then quickly refer to the update/leave areas and how we have conducted those operations. That area includes about 24 million housing units. They have many different kinds of addresses, mostly in small towns, rural areas, where address systems have less geographic structure. An address might be Rural Route 1, it might be a Postal Box number. In this area, as we have stressed before, census enumerators will deliver questionnaires to every housing unit on the list, and they will at the same time check for any missing addresses. In the update/leave area, the Census Bureau created the initial 2000 address list through a systematic field operation called address listing. Temporary Census Bureau staff visited every housing unit in their assignment areas to obtain, where possible, the occupant's name, mailing address, and telephone number. If a housing unit did not have a clearly posted address, the address lister recorded a location description. In all cases, the address lister also recorded the relevant census geographic codes to document the location of each housing unit and noted the housing unit's location on the Census Bureau map. The Census Bureau then keyed the addresses and related information to add it to the address list. This process listed approximately 24 million addresses. Then as we had done in the city-style areas, we turned to our local partners through the LUCA program and invited nearly 30,000 local and tribal governments, entirely or partially covered by the address listing operation, to review the relevant portions of the census 2000 address list. And, it has been noted about 10,000 or 36 percent of those units have participated in the program. This represents about two-thirds of all addresses in the update/leave areas. Approximately 5,000 of the governments then returned corrected block counts and identification from about 114,000 blocks. We have now rechecked our address list for those blocks, added the corrected information where appropriate through the master address file and, of course, we are now in the process of sending our results back to our LUCA partners. To complete the LUCA process, we provide to each of the participants that have sent in corrections our response to their suggestions. This is called final determination. They can use the results to decide whether they wish to appeal any address to the Central Address List Review Appeals Office that has been established by the Office of Management and Budget. Participants will have 30 days to review the list and file an appeal. By law, the appeals are all to be decided before the decennial census date in order to allow sufficient time to prepare and deliver questionnaires. In late 1999, the Census Bureau will also provide an opportunity for participating governments to review the list of special place addresses. As has been mentioned before to this committee, local and tribal governments with city-style addresses will also have an opportunity beginning in January to identify newly constructed housing units that we will need to visit to determine if they should be enumerated. We also will continue to update the address file with work from the U.S. Postal Service. We call these the refreshes from the USPS information. The last will be included in January 2000, and the additional addresses from these refreshes will be delivered questionnaires. The process as described covered more than 99 percent of the housing units in the United States and Puerto Rico. In very remote areas, and areas with significant seasonal resident population, the Census Bureau will employ a list method of enumeration. That is a very quick overview. Mr. Chairman, I now will address the three specific issues listed in your letter of invitation. Your first question: illustrate the participation rates of eligible local governments in the LUCA program and explain the Census Bureau's definition of participation. We define as participating, those governments that received address materials for review and have not, to our knowledge, officially dropped out of the program. In order to receive materials for review, localities had to express an interest in participating and submit a signed pledge to maintain the confidentiality of the materials. A government jurisdiction could include both mailout/ mailback and update/leave procedures, and thus could be invited to participate in both phases of the LUCA program. Based on this definitional construct, the overall participation rate was approximately 44 percent, and this did include 85 percent of the country's addresses. The participation rate differed for mailout/mailback areas. It was about 50 percent, and as I said before, it included 91 percent of those addresses. The rate for update/leave areas was about 36 percent and included about 67 percent of the addresses. The second question, Mr. Chairman, was discuss the percentage of households in the United States that are covered by the LUCA program and explain some of the hazards to local governments for not participating. As I have already suggested, over 99 percent of the U.S. housing units are in areas covered by the LUCA program. With respect to the question of hazards, participating governments used their knowledge about local situations to help the Census Bureau improve the quality of the address list for their areas. Governments that did not participate in LUCA missed this opportunity to help ensure a complete and accurate address file, but as I have explained, LUCA is just one of several ways that we compile addresses. We realize that many local and tribal governments may not have the staff, resources, or expertise needed to participate in the LUCA program. And thus, we have taken steps where necessary to compensate for this. I have already mentioned the block canvassing. We added this to ensure uniform quality and a complete census 2000 address list regardless of LUCA participation. The Census Bureau determined in the summer of 1997 that we needed to add a 100 percent field verification activity in areas with mostly city-style addresses. We believed this operation was needed to ensure address list completeness and quality. In the update/leave/mailback areas, census enumerators will conduct a 100 percent field canvass of addresses at the time they deliver questionnaires. And, we have significantly strengthened quality control procedure in this area. These efforts will help compensate for those areas that did not participate in the LUCA program. To be emphatic on this point, census 2000 includes a direct Census Bureau on-the-ground effort covering the entire United States, walking every city and town block and driving every rural road. Your third question, Mr. Chairman: please address the concerns of local governments regarding delays in returning the corrected address lists to the local governments for LUCA 1998. These are serious legitimate concerns. The Census Bureau experienced problems and delays with its initial plan. We then put in place a plan to correct these earlier problems and set for ourselves a more realistic schedule. We appreciate that changes to an announced program make it difficult for our partners who, themselves, must plan ahead in their use of staff and resources. Their frustration is understandable. Below I will explain how the new plan does try to compensate by reducing the operational burdens. Nevertheless, I want to emphasize that we believe these to be legitimate and serious concerns and that there were delays between what we had promised we would deliver and what we did deliver. The Census Bureau paid a price in a public relations setback with our partners. But we believe the design changes have improved the quality of the address list, which is the goal that we all share. That is, in exploring the issue of delay, I would like to draw a distinction between delay and the ultimate product, and the quality of the ultimate product. The Census Bureau has made every effort to inform local and tribal officials as soon as possible when program changes became necessary and to minimize the affect of those changes whenever possible. It is my belief that a significant majority of the local and tribal partners in the LUCA program have found the Census Bureau to be responsive to their concerns. Indeed, since I wrote these words, Mr. Chairman, I have had an opportunity to read the testimony the GAO will be presenting to you momentarily, and we note with some pleasure that on the key issue of the responsiveness, the quality, and the timeliness of the Census Bureau's response on LUCA, somewhere in the neighborhood of 10 to 15 percent of the jurisdictions expressed concerns, which is to say in the neighborhood of 85 percent to 90 percent are reporting a very great or moderate degree of appreciation of the timeliness and the quality and responsiveness of the Census Bureau. We take some pleasure in the report of the GAO on that score. Indeed, I am pleased to report--I will not use glowing language, but despite the problems we have encountered, our local and tribal partners have been able to participate, those that wish to, in what we now think is a successful program. It is not a program without problems, but it is, in general, a quite successful program, I think, as the GAO report confirms. We encountered problems, but because we started early, we had time to make refinements and to correct the problems. Through our extensive outreach efforts, nearly twice as many local and tribal governments are participating in LUCA as participated in the 1990 program. And as we all now have said, these cover about 85 percent of all addresses. I earlier noted that we tried to reduce burden on our partners compared to the original design. To illustrate this, consider the issue of returning address corrections to the local and tribal officials. Under our original plan, the LUCA program would have had seven steps. Based on what we learned in dress rehearsal, the Census Bureau simplified and streamlined its plan. This change involved combining two steps, detailed feedback, with the step of final determination. Basically, this change means that we are simplifying the program for participants. We will provide them the information after we have verified, not just the disputed, all addresses provided by the participants that do not match the results of the block canvassing operation. It saves time in the schedule, because we do not need to produce, deliver, and ship detailed feedback materials separately from the final determination material. This means that we are able to start verifying addresses sooner because we will no longer have to wait for the reaction of the local and tribal governments. I should note--and this is an important point--we will mail questionnaires even to addresses that did not match to the block canvassing operation, but we will not conduct nonresponse followup to those addresses. We will conduct nonresponse followup only if the address has been verified. But all addresses will get the questionnaire. You have also heard about delays in our LUCA program for update/leave. As a result of these delays, we are forced to compress the review time that local and tribal governments had, but it is important to stress that even as we compressed the review time, we changed the procedure substantially. That is, in the update/leave areas, the local participants were initially expected to review on an address by address basis. But now in the new program, they only have to review at the level of housing unit counts at the block level, a fundamentally different set of responsibilities. So Mr. Chairman, in conclusion, I would like to emphasize that despite the problems that we have encountered--and they have been serious, and we apologize for them--we think that the LUCA program has contributed to the overall quality of the address list. But second, that it is only one thing leading to the quality of that address list. It is also our own on-the- ground work that matters, and it is also our work with the post office. I think that we do go into census 2000 with an address list that is a vastly improved product from the one that we used in 1990. Thank you. [The prepared statement of Dr. Prewitt follows:] [GRAPHIC] [TIFF OMITTED] T1820.005 [GRAPHIC] [TIFF OMITTED] T1820.006 [GRAPHIC] [TIFF OMITTED] T1820.007 [GRAPHIC] [TIFF OMITTED] T1820.008 [GRAPHIC] [TIFF OMITTED] T1820.009 [GRAPHIC] [TIFF OMITTED] T1820.010 [GRAPHIC] [TIFF OMITTED] T1820.011 [GRAPHIC] [TIFF OMITTED] T1820.012 [GRAPHIC] [TIFF OMITTED] T1820.013 Mr. Miller. Thank you. Did Mr. Waite or Mr. Thompson have any statement? We are going to try to stick with the 5-minute rule, because we do have four panels today, and we want to make sure we have plenty of time. I know that a lesson we learned in 1990 was the critical role of the address list and the inadequacies of that list. And in the 1994 legislation that Mrs. Maloney was referring to by Mr. Sawyer and Mr. Petri, the Bureau is working to move it along. Briefly, summarize the total improvements we have made in addressing this issue of 1990. I mean, this whole LUCA program is part of it, but how much better are we off today than we were 10 years ago in 1989? I mean, very briefly. Dr. Prewitt. I think the best way to answer that is to simply say that in 1989, we, essentially, were working simply from a Postal address file. We never walked the streets. I am going to make sure we get it right. I wasn't there in 1989. Mr. Thompson was. Mr. Miller. Mr. Thompson. Mr. Thompson. In 1989, we had an address list for the urban areas that we purchased from a commercial vendor, and we had gone over the ground once, and we sent it to the post office on two occasions. We had not had at that time a thorough review by local governments of the list. In fact, we didn't have the legislation that we now have that would have allowed for an effective review. So basically, we sent a commercial list to the post office for several updates, and we had gone over the ground once with the list. Now, compare that to 2000, we have actually received and worked with the post office's address file all decade. We have been matching it to the 1990 address list. We have been improving our address list throughout the decade. We have been able to share our address list with local governments for them to review, and I think they have done that quite effectively, and we have also gone over the ground. So, I think we are considerably ahead of where we were in 1989. Mr. Miller. Do you have a number of the additional costs? I mean, I know we have put a lot more resources in it. We did some supplemental before your time, Dr. Prewitt, but supplementals to be able to do this master address list. Do you have an idea of the total cost of the master address list? And especially, even comparing it with 1990, because I think a lot of people are critical of the high cost of the census compared to 1990. And one of the costs is addressing. One of the major problems of 1990 is the address list. Dr. Prewitt. I could provide that information to the committee. It is not readily available to me right now. Mr. Miller. Well, I'd be interested in the additional cost. We know the significance. I think the supplemental one was $100 million alone to do the list. Let me get clarification on this. I mean, one of the disappointments, I think, is the low participation by local governments. I wish there was more. You know, we hear back in our districts and around the country of local community leaders, how it is important and how they need to participate. And then, I guess we are getting a 40 percent participation rate, low 40's. So, that has to be disappointing. Is that disappointing to you, this participation rate? Especially for 2010, what we could do to even improve that? Dr. Prewitt. Well, the most important thing we can do for 2010, of course, is to launch the American community survey, and you have already expressed your own support of that, I believe, because that is a constant updating of the address list in the entire country, which means we will never have to do this kind of just-in-time address file work again. Let us say, we hope we don't have to reproduce the 2000 experience in 2010 if we have the American community survey in the field. However, to your point, it is very hard to judge. You know, I am sure some cities got this and took a look at it and said, ``Look, we have got a pretty clean little city here. There is no reason to think there is going to be any problem.'' Therefore, they just set it aside. Some probably got it and said, ``I don't understand this, we don't have the resources,'' and so forth, and set it aside. We have no way of knowing that. I think the fact that it is 85 percent of the addresses in the country is more important almost than its 40 percent. Our number is slightly higher because we define participation differently from the GAO. But whatever it is, whether it is 50 or 40 percent, that it is 85 percent of the addresses suggest to us that the jurisdictions who had concern about their counts have participated and cooperated. We have talked about cooperation of the American public with the census before, which is just basic response rate. So, it is disappointing, but I think not fatal. If we did not have the other two procedures; that is, the block canvassing and the update/leave procedures, then we would be more concerned. But because we are also walking this ground ourselves, we think we can compensate for the absence. Mr. Miller. Let me come up with a couple numbers. Even though my time is up, I am going to stretch a little bit. The GAO had one table that was 16,600 jurisdictions--9,700 to 9,800 agreed to participate, but only 5,800 sent back annotated material. And, that is where the 40 percent, I am assuming, comes from; but you are saying that 5,800 represents 85 percent of the addresses. So, it is mainly the large cities. The small towns are the ones that are failing to participate, I guess. Dr. Prewitt. Yes, by definition. Unfortunately, a smaller number of jurisdictions participated than the total number of addresses. Mr. Miller. Right. Dr. Prewitt. Mr. Chairman, the people who got the materials, and they did not send anything back to us, they may have looked at them and said fine. It is not an indication that there is a problem with the address list; it is quite the opposite. It might be an indication of satisfaction. Mr. Miller. You accepted 2.76 million changes. Is that approximately the right number? I am having to look at the GAO tables. Dr. Prewitt. In this table, you will see that the LUCA process added in the city-style areas 2.3 million addresses. Those are still going through our own review. They haven't been fully accepted yet. We don't imagine all of those will survive to the final address file. Mr. Miller. Oh, OK. Well, then there is still too many that are still under appeal and are going to be---- Dr. Prewitt. Well, they are under review by us and then we send them back, our own judgment. Then, they can go into appeal if there is a difference of viewpoint. Mr. Miller. There is a significant amount of recommended changes from local governments. Some are valid and some aren't. One question you have is how many of these communities are missing. Could it be another 5 million changes and such? Well, Mrs. Maloney. Mrs. Maloney. OK. Thank you, Mr. Chairman. For the record, I want to correct a statement in your opening remarks so that we have accurate information for this very important issue. The 1995 National Academy of Science's report, Moderning the U.S. Census, did say that about half of the people missed in the census lived in housing units that were missed entirely. However, as you know, we both received a letter last year from the chairman of that panel, Dr. Charles Schultz, correcting that statement because full evaluations were not completed when the report was drafted. In fact, about two- thirds of the people missed in 1990 lived in housing units that were counted. Only one-third lived in housing units that were missed entirely. This was a vast improvement over 1980 in terms of completeness of the address list. I don't have the letter with me now, but I would like to submit it following the hearing for inclusion with the record. [The information referred to follows:] [GRAPHIC] [TIFF OMITTED] T1820.014 Mr. Miller. Without objection. Mrs. Maloney. Dr. Prewitt, the chairman in his opening statement reiterated his support for post census local review. I just want to say that I continue to oppose this bill on this issue, along with many State and local officials, the U.S. Conference of Mayors, and many editorial boards across the country. Dr. Prewitt, 6 months ago, the Bureau was opposed to this bill. I assume you still are, but I would like to give you the opportunity to state your position. Dr. Prewitt. Well, I think for the reasons that the Census Bureau felt initially, that the post census local review would not be a major addition to our overall integrated census plan, we have the same position today that we had then when it was being discussed as legislation. Mrs. Maloney. Dr. Prewitt, in your testimony you mentioned that detailed feedback operation was combined with the final determination process. I know that some local governments viewed this as a lost opportunity to review the address list. Would you elaborate on why this isn't the case and why the final procedures are an improvement? Dr. Prewitt. Certainly. Could Mr. Waite address that, please? Mr. Waite. Yes. The original plan involved taking the addresses submitted by the community and matching them to what we had done with our block canvass. Any mismatches, we were going to be sending back to the community and saying, these we didn't find. If you would like us to check again, we will. Otherwise, we won't. That was the original plan. So the communities would have had a chance to look at the full 2 million addresses that you see--2.3 million addresses on this list. They would have had to make a decision then whether to ask us to go back to verify them. And if they did, we would have gone back and verified them. The changed plan, basically, we just skipped that step and said we will go back and verify all 2.3 million whether the communities wanted us to go back, whether they were concerned about those addresses or not. So, instead of just doing those addressess that were questioned by the community, we are going back and doing the verification for the entire set of addresses that were initially submitted by the community but did not match to our work on our block canvass. We are matching everyone we would have done plus some additional ones that they may not have called us to go back on again. Every address is being verified. That is being done right now. Then after that, we give the communities the list and we tell them OK. Of the 2.3 million that we verified, we found these, we did not find these. They still have an opportunity at that point if they think that we didn't find all of the addresses to appeal those addresses that we didn't find. Mrs. Maloney. What lessons did the Bureau learn about LUCA from the census dress rehearsal, and to what extent were they incorporated for 2000? Dr. Prewitt. To go back to Mr. Miller's earlier comment, the most important thing we learned is we desperately needed a seriously reengineered address file strategy. When we were in South Carolina--also in Sacramento, but primarily in South Carolina--we were operating on the basis of a preengineered-- pre-reengineered address file, and it had serious deficiencies. Now, we didn't learn that from the dress rehearsal; it only confirmed something we already suspected. But by far, the most important thing was that we could not have gone into 2000 with the address file that we had if we built it up from 1990 in the conventional process. We learned a lot of other things as well as a more specific sort, like some of the new kinds of development that are occurring in the non-city-style areas. Mrs. Maloney. My time is up. Just very briefly, the GAO study indicates that the LUCA program has had considerable success, but there remains room for improvement. What do you think should be done to improve the LUCA program? Dr. Prewitt. Well, with respect to the LUCA program for census 2000, there are certain things we will learn from this one if we do reproduce it for 2010, but I won't go into those lessons at this stage. I think the most important thing that we have to do in the remainder of the LUCA process for 2000 is we have to deliver what we say we are going to deliver when we say we are going to deliver it in a way that the local partners have an opportunity to then plan ahead and do their work. We think we are now on schedule doing that. I didn't bring in all of our complicated procedure schedules, but with respect to the LUCA stuff, the reconciliation is going to be on schedule, and we have a new construction step, and it is very important that we maintain schedule on that. We are fairly confident, barring unforeseen operational complications, that we will be able to sustain our current pledges. Mrs. Maloney. My time is up. Mr. Miller. Mr. Davis. Mr. Davis. Thank you very much, Mr. Chairman. If I could, you know, I was just sitting here thinking how great it is to live in a democracy where there are always options. And, I note that only about half of the local governments participated in the LUCA. What kind of information are we given as to why the other half pretty much chose not to participate? Dr. Prewitt. Mr. Davis, I am sorry. We don't know. I would like to know the answer to that question, and perhaps as GAO continues to do its study of the LUCA process, it could inquire into that. After the fact, we will try to find that out. In the process of actually doing it, we simply send the materials out. We send out the criteria---- [Tape 1, side 2.] Dr. Prewitt [continuing]. Do you think it goes back to what was suggested in the earlier comments by the chairman and Mrs. Maloney, that because it represents such a small number of the addresses, it is by definition smaller units. So, part of it is their own absence of local resources. We were surprised. For example, we sent materials to areas that turned out not to have a computer so that we had to reformat it in such a way that they could process these materials in a completely nonelectronic environment. So, we are talking about a very mixed array of resources in our 39,000 jurisdictions. Mr. Davis. Haven't we also pretty much determined that it would be in their best interest to participate? If they don't have resources, in all likelihood, this might help them acquire some resources that they don't have or make them eligible for resources. Dr. Prewitt. I think if we had known before this program started what we know now, that the U.S. Congress, when it passed the 1994 legislation, might well have considered what we will do for those communities that don't have either personnel resources, geographic resources, or technical resources. Is there any way in which we can make sure that they have those resources. We simply did not build that into the design for---- Mr. Davis. One of the things that always interest me when I am driving is that I sometimes pass through towns that say, welcome to Davisville, population 52. Dr. Prewitt. Right. Mr. Davis. And you know, I will look around, and it seems as though there are more than 52 people there. Did we get responses from those kind of towns? Dr. Prewitt. See, I think that is exactly the point, Mr. Davis. They would have gotten this packet of material or this invitation letter and this promise of packet material and so forth. And they said, what does that have to do with us here with our 52 people in our 19 housing units? So, some of the nonresponse clearly is attributable to the very smallness of some of our jurisdictions. Mr. Davis. Thank you very much, Mr. Chairman. I have no other questions. Mr. Miller. Mr. Ford, questions? Mr. Ford. I don't really have any. It is always good to see the Director, and I sort of appreciate your willingness to come before this committee any and every time we invite you, sir. And I hope that at some point we let the guy go back and do his job. But at this time I would rather yield to Mrs. Maloney. I know she might have had some other questions. Mrs. Maloney. I will yield to Mr. Ryan. Mr. Ford. And if not, I would yield to my friend, Paul Ryan, from Wisconsin if he is ready. Mrs. Maloney. Thank you. Mr. Miller. Mr. Ryan, do you have a question? Mr. Ryan. Yes. Let me just ask you a quick question. What about the rural areas? My concern is that the participation rate with LUCA is a little lower with the rural areas than it has been with the cities, 36 percent, I think, versus half. What is it that we can do between now and the due date to beef up the rural areas? Are you doing something to try and get more local governments in the rural areas to participate? Dr. Prewitt. Mr. Ryan, the big safety net with respect to the rural areas is really in the process in which we are going to conduct enumeration, which is kind of update/leave, which is to say, we put somebody in a car, on a motorcycle, or in a rowboat, or whatever it takes, depending upon the conditions, to do every block. The entire country has been divided up into blocks, and these will now be assigned to someone. In the rural areas, someone will go to every one of those blocks, and they already have a map with all of the units listed on it, but they have got to redo that map, and they have got to add anything that they can find that an earlier process missed, whether it was a LUCA process or our own process. Because we are our own post office in the rural areas, we are not going to mail the things, we are going to deliver them ourselves. That process is equivalent to, as I say, a complete on-the-ground verification of every housing unit. Now, in addition, and I haven't put this on the record before, we allow our local offices and our regional offices a lot of flexibility with respect to once they are into the process how they want to consult with local leaders and say, ``Look, should we cross the creek and go down around the woods? Are there some new mobile units that didn't use to be there?'' So, there will be a lot of that informal back and forth with local jurisdictions during the process. Mr. Ryan. What about the governments that didn't participate, the 50 percent that didn't? Isn't it safe to assume that if they did participate, we could get a couple more million addresses onto the list? Is there any effort to try and get that participation up, to try and go after those who didn't send anything back? Dr. Prewitt. At this stage, there would be no way we could reinvite governments to participate and get their material in time to process it. That is why it is much more useful for them and for us to be on the ground and working informally with them than to try to put them now into some formal process where the deadline has passed. Mr. Ryan. The process you just described about finding people behind the woods and down the valley and improving the maps, you are talking about doing that during the enumeration, correct? Dr. Prewitt. Correct. Mr. Ryan. But obviously, it is a lot easier if they have good and more accurate maps prior to enumeration so they know that there is a valley there, that there are woods there, that they are going to the right place. What if that is not happening? What if they don't have a good map and maybe they don't learn about it? Don't you think that post census local review is the best catchall, stopgap measure to make sure that: (A) When they are enumerating, they don't have an accurate map, which in rural areas it looks like it is a higher likelihood of not having accurate maps; (B) If they still miss something when they are actually enumerating, why don't we get that local county executive/county board member to say, ``Hey, look, you missed that valley, you missed those woods,'' and give them a 60-day window to come back and correct it? What is wrong with that? Dr. Prewitt. Mr. Ryan, just before we get to that, the process I did not mention yet, or didn't stress, is that in the update/leave areas, in the rural areas, we have got people walking the roads and going across the creeks and so forth. We have a very extensive quality control process. That is, we are going to do a high sample of every one of those blocks--doing quality control of every enumerator. So, that a block could be walked twice; first by the enumerator, and then by a quality control person who is then going to say to us at the end of the day--``Aha, that person didn't do a very good job.'' Here is three units, or two units, that they missed. Mr. Ryan. And this quality control is going to be a local government official or a---- Dr. Prewitt. No. He has got to be a Census Bureau person who has to be sworn by us--all the confidentiality. In fact, I happened to bring our manual for our update/leave areas, which is a quite interesting set of instructions, maps, and how you do all of this, and so forth. But it makes a major point that your work is going to be checked every day. So, it is an extra incentive, if you will, for complete coverage. Before we get to that, that is before the post census local review question. Mr. Ryan. One more thing--I see that I have run out of time here. The last time we were here, I asked you if you could send us the flight schedule of your media buys for your promotional materials. We haven't received that yet. Could we please have the flight schedule? Dr. Prewitt. Yes. The reason you haven't--we actually haven't---- Mr. Ryan. You may not have it ready yet. I---- Dr. Prewitt. No. We have a meeting this Friday with the Secretary of Commerce. We have to go over it with them first before we can release it, it turns out. But we are very close to being able to do that. We haven't forgotten that you did make that request. Mr. Ryan. OK. Mr. Ford. Can I just ask one followup question, Mr. Chairman? I know my dear friend was asking questions regarding how we are going to make sure we can reach all the rural areas, and even some of the urban areas, and how we ensure we follow with the governments that have not responded. I know the question might have been asked before I got here for my colleagues. Would you, based on what you know about 10 years ago, tell me where they were in terms of being prepared to get an accurate count. Are we better off based on objective data to the extent that you can be objective and not be biased. Are we better off today in terms of being prepared to get an accurate count than we were 10 years ago with LUCA? I know we had post census then, and if I am not mistaken, it was a bipartisan effort, Sawyer and Ridge, I guess the Governor now of Pennsylvania, pulled together to try to fix some of the problems they might have had, but would you say we are better off now in terms of being positioned to get an accurate count than we were 10 years ago? Dr. Prewitt. Congressman Ford, we really do believe we are by a wide, wide margin. At this time in the 1990 census, we had had no interaction to speak of with the local governments about the address file. And, we had not very thick interaction with the U.S. Postal Service. So, we have added two major components, if you will; that is, the LUCA program and our work with the Postal Service, to improve this address file. And I think the chart, which we did go over just before you were able to come, suggesting that we have gone from a base list just with the post office work of 90 million to now with our block canvassing and our LUCA program to 96 million, suggests that if there are that many addresses to have been added in the last year's work, that means that had we not done the work that we did, we would have gone into the census 6 million addresses short. Now, is that 6 million, is it really 6\1/2\, is it really 5\1/2\? We won't know until we are out in the field. But, it is not the difference in six and zero. We added 6 million addresses, or there will be somewhere in that number added by these processes. Mr. Ryan. If my colleague will yield---- Mr. Ford. Yes, sir. Mr. Ryan [continuing]. Just to add a statement, not really a question. I think LUCA is a bipartisan thing, but so was post census local review in 1990. That was bipartisan, as well. I believe that we should use every tool we have to try and improve enumeration. It is wonderful that we have added 6 million addresses. That is great. We can add 6 million more. I mean, we already know that LUCA was by best estimates 50 percent successful, meaning 50 percent returned to us, or something around that number. So, we know there are addresses we don't have out there. That is why I think on a bipartisan basis, post census local review in addition to LUCA is just giving us more tools to make it a more perfect enumeration. So with that, I yield back. Mr. Ford. It was bipartisan, too, not to explode these doggone spending caps that are about to explode, but I hear you and I agree with you wholeheartedly. I just know that post census local review was talked about pretty badly by a lot of the local folks, and I just want to applaud the LUCA efforts and, hopefully, we can work through whatever differences we have here, Mr. Director, in regard to the politics. But you keep doing the job you are doing, because it sounds like the results are coming back the way we want them to come back. Dr. Prewitt. Thank you. Mr. Ford. I must say, if there was post census local review--we did in 1990 add 84,000, not 6 million. There are not 6 million addresses out there we haven't found yet. There may be some, but there is not anything like 6 million addresses that we haven't found. Mr. Ryan. And weren't half of those addresses in Detroit and Cleveland? Dr. Prewitt. Yes, that is true. Nowhere near Wisconsin or Tennessee, I might add. We want everyone to be counted. Mr. Miller. I have one additional question since the issue of post census local review came up during the question and answer. And it gets back to the question of trust. That is the reason I think we need to get as much local input and support as we can, you know. As you know, the GAO report refers to mixed results so far. That raises some questions of confidence in the whole census. And the whole idea of post census local review is to give local communities the idea that they are going to have a chance to catch mistakes at the last minute. And that is the reason a lot of small towns, the National Association of Towns and Townships, League of Cities, and organizations supported the idea of post census local review. The question I have is what happens after you complete the census, and you send out the numbers in March 2001, and a local community says, you missed this apartment building, you missed this new development? It happened in 1990. You missed these 300 people? It is too late, the facts are over with? I mean, what happens at that stage when the numbers are out? It could have been a computer error. I mean, it is not nothing intentional. It is just that mistakes are going to be made. What recourse is there at that time, or is it just too late for that community? Dr. Prewitt. Mr. Chairman, the Census Bureau, during the discussion of the post census local review, reflected hard on that question, and recognized exactly the merit of what you are saying, that when the counts are finished and the city looks at it, it can say something went wrong. And it wasn't an address here or a housing unit there--it went wrong at a magnitude that we shouldn't have to live with. And the Census Bureau has designed something it calls post census count resolution, which would allow 39,000 jurisdictions the opportunity after the counts are finished to say that something went wrong in our community. We have designed that program. We believe in it. We believe it is exactly the kind of insurance policy that you are talking about. Should there be a magnitude of, you know, an apartment building simply got missed, or what have you, that post census count resolution would be worked out with State demographers, which know a lot about their State. All I can say is that we did design that. We discussed it informally with staff members on both sides of the aisle. We continue to believe in it. It is not currently part of our design, because we received no responsiveness from Congress yet, but we would be delighted to come back and---- Mr. Miller. My understanding of that is that it did not involve the local official. Dr. Prewitt. Oh, it does. Mr. Miller. It was the State demographer that was in charge. Dr. Prewitt. But the State demographers are working with the jurisdictions in each of their States. Mr. Miller. But, it is after the fact though. It should be done later in the year, but in March 2001, they find a missing 500 people--I mean, in a State that is very concerned about it, Wisconsin--you know, big States like New York, 500 people will not make a difference but---- Dr. Prewitt. It is not---- Mr. Miller. It is too late to do anything in March--I mean, once you know what the mistake is. Dr. Prewitt. No. The post census count resolution process includes a procedure by which we would then go back and correct the numbers for the intercessional estimate program for the next decade. So, it is not too late. It was a very serious recommendation. Mr. Miller. Mrs. Maloney. Mrs. Maloney. Well, we have been called for a vote. I will be very brief. I just would like to thank the panelists for their testimony. It appears that LUCA has gotten off to a very promising start. This was a program that was created in a bipartisan way and I hope in a bipartisan way we can continue to support the Census Bureau and the LUCA program as they go forward in their work to get an accurate count. Thank you very much, and we will see you in a little bit. Mr. Miller. We have two votes, and so we are going to have to stay over there for 15 minutes. We will take a recess for approximately 20 minutes. And, as soon as I come back, we will begin. And thank you all for being here. You all don't need to remain for the rest of it. Dr. Prewitt. Thank you very much. [Recess.] Mr. Miller. Mrs. Maloney is on her way back from the vote, but it is all right for us to proceed. So Mr. Mihm, first of all, if you would stand and raise your right hand? [Witness sworn.] Mr. Miller. Thank you. Please be seated. And welcome. I appreciate you being here with us today. With that, I would like to ask for your opening statement. STATEMENT OF J. CHRISTOPHER MIHM, ASSOCIATE DIRECTOR, FEDERAL MANAGEMENT AND WORKFORCE ISSUES, U.S. GENERAL ACCOUNTING OFFICE Mr. Mihm. Well, thank you, Mr. Chairman. It is a pleasure and an honor to appear before you today. In the interest of brevity, I will just take a few moments to hit the highlights of what is in my prepared statement. As you know, my statement focuses on two initial measures of how well LUCA is working. First, the Bureau's operational experiences with the first phase of LUCA, known as LUCA 1998; and second, local government's views of the adequacy of local resources to review the census address list and maps, and the quality of the Bureau's materials and assistance. As you mentioned in your opening statement, Mr. Chairman, LUCA 1998 was targeted at jurisdictions with city-style addresses, containing about 80 percent of the Nation's housing units, or about 96 million households. On my first point, the Bureau's experiences with implementing LUCA: The Bureau invited about 16,700 jurisdictions with city-style addresses to participate in LUCA 1998. However, most did not provide the Bureau with any input, as shown in table 1 of my written statement. According to Bureau data, about 40 percent of the eligible governments signed a confidentiality agreement with the Bureau, received materials for review, and then ultimately provided material back to the Census Bureau. And that is really the key difference between our number and the Census Bureau's number. The Census Bureau is reporting the number of local governments that signed the confidentiality agreement and ultimately were sent material from the Bureau. We are reporting a subset of that; that is, the local governments that ultimately returned some input back to the Census Bureau. These 40 percent of the local governments suggested almost 7\3/4\ million changes to the census address list, as shown in my written statement. Of these suggested changes, about 5.4 million were additions to the census address list, and the Bureau has found about 2\3/4\ million of these suggested additions to have been valid. So those are already locked into the census. However, the Bureau has not, at this point, accepted about 2.2 million suggested additions. These are going to be rechecked during the field verification reconciliation operation that is ongoing. On the second topic I will discuss this morning, dealing with our survey of LUCA participants on their experiences, we looked at five things. First, the availability of local resources to review census materials. Second, the adequacy of LUCA timeframes from the perspective of local governments. Third, user friendliness of census address list and maps. Fourth, the adequacy of Bureau training and other support. And fifth, and finally, the overall completeness and accuracy of census address list and maps. My written statement provides details on our survey methodology and the results. Let me just touch on some of the major findings. First, LUCA appears to have stretched the resources of many local governments. About 44 percent of the local governments said that the human resources in their jurisdictions to do LUCA were not at all sufficient or were only sufficient to a small extent. In contrast, only about 23 percent of local governments reported that their human resources were sufficient to a great or very great extent. Clearly, local governments were having problems with the extent to which they had people to do LUCA. In regards to having the technology needed to review addresses, just over one-third of the local governments said that to a great or very great extent their technological resources were sufficient, while one-quarter reported that their resources were sufficient to a small or no extent at all. Second, about 38 percent of the local governments reported that the 3-months the Bureau gave them to review addresses was adequate to a very great or great extent, while about one- quarter said it was adequate to a small or no extent at all. Third, many local governments had positive views of the user-friendliness of census address lists and maps. We should note that this is an important development, because it appears to be quite a change from the experience during the dress rehearsal. Roughly half of the local government said that the Bureau's address lists were easy to work with to a great or very great extent, and about half reported the same for census maps. Fourth, in regards to training and other Bureau support, about 28 percent of local governments were to a great or very great extent satisfied with LUCA training, while about 13 percent were satisfied to a small extent or none at all. The Bureau also made available a variety of resources that local governments could turn to for help in completing their reviews. It appears that the reference manuals were used more than any other source of information, and about 45 percent of the localities found the manuals to be of great use. Overall--and this is the finding that Director Prewitt referred to--overall, about half of the localities were satisfied to a great or very great extent with the Bureau's assistance. Half of the local governments reported similar levels of satisfaction with the timeliness of the Bureau's response to questions. Fifth, local governments gave the quality of the Bureau's address list and maps mixed reviews. For example, about 43 percent of the governments said that they had few problems with the accuracy and the completeness of the address list, while about 18 percent reported encountering problems to a great or very great extent. In regards to the completeness and the accuracy of the Bureau maps, about half of the local governments said that they had problems to a small extent or not at all, compared to 16 percent that said they had problems to a very great extent. Now, I realize that this has been a lot of information; there is a lot of data as a result of our survey. But in summary, Mr. Chairman, LUCA 1998 has had mixed results. On the one hand, many local governments said they were satisfied with specific aspects of the materials and the assistance that the Bureau provided to them. On the other hand, other components, such as training, received much less favorable reviews. Moreover, LUCA may have stretched the resources of local governments and the workload was greater than what most local governments had expected. Most important, as you mentioned in your opening statement, the real impact that LUCA had on the overall completeness and accuracy of the census address list is not known at this point and will not be known until evaluations are completed after the census--of the accuracy of the census address list. This concludes my statement. I would be pleased to respond to any questions that you may have, sir. [The prepared statement of Mr. Mihm follows:] [GRAPHIC] [TIFF OMITTED] T1820.015 [GRAPHIC] [TIFF OMITTED] T1820.016 [GRAPHIC] [TIFF OMITTED] T1820.017 [GRAPHIC] [TIFF OMITTED] T1820.018 [GRAPHIC] [TIFF OMITTED] T1820.019 [GRAPHIC] [TIFF OMITTED] T1820.020 [GRAPHIC] [TIFF OMITTED] T1820.021 [GRAPHIC] [TIFF OMITTED] T1820.022 [GRAPHIC] [TIFF OMITTED] T1820.023 [GRAPHIC] [TIFF OMITTED] T1820.024 [GRAPHIC] [TIFF OMITTED] T1820.025 [GRAPHIC] [TIFF OMITTED] T1820.026 [GRAPHIC] [TIFF OMITTED] T1820.027 [GRAPHIC] [TIFF OMITTED] T1820.028 [GRAPHIC] [TIFF OMITTED] T1820.029 [GRAPHIC] [TIFF OMITTED] T1820.030 [GRAPHIC] [TIFF OMITTED] T1820.031 [GRAPHIC] [TIFF OMITTED] T1820.032 Mr. Miller. Thank you. I appreciate the work that you and the GAO has been doing on different areas of the Bureau, because the GAO provides an independent evaluation on LUCA. And as everyone well knows, there is a certain amount of partisan interest in this issue. But we need to have the objectivity that the GAO provides, and we appreciate the work that you have done and other reports by the GAO. Let me try and get a better understanding. Now, in your summary of the 16,675 eligible jurisdictions, we ended up with 40 percent that returned materials. Mr. Mihm. Yes, sir. Mr. Miller. The 40 percent is those that actually returned. A couple questions. Dr. Prewitt talked about 85 percent of addresses. Does that 40 percent that responded represent 85 percent of the addresses or do we know? Mr. Mihm. The jurisdictions covered are about 85 percent of the addresses. What is not known is the extent to which the local governments reviewed those addresses. In other words, we know that some local governments only did a partial review. Some local governments just returned unannotated material to the census Bureau. Some of those probably looked at it and concluded everything was fine. Some of those may have gone ahead and looked at it and concluded we don't have time to examine this in detail. The other thing that is important to keep in mind is that we are still dealing with a large number of jurisdictions that are not reporting information, and some of them have been quite large. In fact, about over 2,000 of the jurisdictions that had populations greater than 10,000 in 1990 were not participants in either phase, because they chose not to participate in either phase of LUCA this time around. So, we are dealing still with some very large localities that did not participate in LUCA. Mr. Miller. Did you get any feel--and we didn't have time to ask some of the questions of the first panel, about why communities did not participate? I could maybe understand a community of, you know, 50 people, and it doesn't have a computer. But, do you have any sense of why the 60 percent did not participate? Mr. Mihm. Yes, we do. We have done studies going back over a decade or more looking at local government participation in census activities. We did a survey of local governments of nonparticipants in pre-census local review from the 1990 census and found that a major reason that they didn't participate was just a lack of resources and the lack of time on their part. During the dress rehearsal, we spoke pretty extensively with nonparticipants in the South Carolina area and, again, found that a major reason for a lack of participation was that local governments just simply did not have the resources, either the technological or the people, to be able to devote to reviewing addresses. Mr. Miller. You implicated that they recognized the importance of the census. I mean, a lot of communities look at it as an issue of money, both flowing from the State and Federal Government. You would think there would be a motivation to participate. Is it that these communities don't rate high enough on the scale of factors, or choices, or---- Mr. Mihm. Obviously, local communities have to set their own priorities in terms of what they think is important and where they devote their resources, but one of the things that we have seen, and as we are looking toward the 2010 census, there needs to be more of an effort, thinking very early in the decade, of how do we work to build capacities within local governments to be able to review address lists and to have substantive input. In some cases, the local governments were clearly able to do that as suggested the 7\3/4\ million suggested changes. In other cases, they clearly do not have the capacities, and it is something that needs to be started earlier in the decade rather than waiting toward the end. Mr. Miller. The 5.38 million suggested additions, this comes on from 40 percent of the jurisdictions? Mr. Mihm. Yes, sir. Mr. Miller. That is a sample, obviously, not a random sample, of the 40 percent. We don't know how large a number of missed addresses would be out there, do we? Mr. Mihm. That is right. We don't know, of those that did not participate, even though as I mentioned a moment ago, that prior evidence suggests that a lot of the nonparticipation was because of a lack of resources, we still don't know how many didn't participate because they had confidence in the Census Bureau. We don't know how many got the census material, viewed it as OK, and did not send it back. We don't know how many really did partial reviews as opposed to complete reviews. That is why a lot of the questions about the success of LUCA--certainly, operationally, in terms of the support that the Bureau provided, local governments are generally pleased with LUCA. But the real impact is what difference does it make with the address list is something that has to wait until after the census when evaluations are completed. Mr. Miller. The 1.8 million admissions that were not submitted in time, that is a rather significant amount of submissions from the local community. But the 3-months, they said, was adequate time, but they still didn't meet the 3-month deadline. They miss the deadline and, yet most people felt they had enough time. I am confused by that one. Mr. Mihm. There are a couple things going on there. One is that local governments didn't have enough time, and to the Bureau's credit, we believe they didn't cut anyone off. They weren't overly dogmatic in saying, ``Well, you have had your 3 months. We don't care if you have changes.'' In addition, as Dr. Prewitt and his colleagues mentioned, there were some delays in the Bureau's efforts to get these address lists out to local governments, which meant some of the input from the local governments came in after block canvassing, after the Bureau was already in the field doing its initial 100 percent verification of the address list. And so, those addresses had to be picked up later. The important thing is that for these entire 1.8 million addresses, the Bureau has committed to doing another field verification to make sure that the housing units are there. And as Director Prewitt mentioned, the Bureau also is sending out questionnaires to these addresses. The addresses are in the data base so they will be getting questionnaires in the mail for census day. Mr. Miller. Your survey of the 150 jurisdictions did not count the 60 percent nonresponding, right; 40 percent of the jurisdictions responded---- Mr. Mihm. Yes, sir. Mr. Miller. So, the sample is based on that 40 percent? Mr. Mihm. Basically, yes. It is based on those that were participating in LUCA as of January 1999. That is, they had signed confidentiality agreements and had been receiving materials, and had not indicated that they were going to drop out. We have not surveyed nonrespondents or nonparticipants. Mr. Miller. As far as knowing how many households or the percent of population that local communities had a chance to verify, we don't know that? Mr. Mihm. No, sir. Mr. Miller. OK. You know, the Bureau has done their 100 percent check. Mr. Mihm. Right. Mr. MIller. But as far as the opportunity to verify, the big cities have pretty much participated? Mr. Mihm. As Director Prewitt mentioned, nonrespondents had a tendency to be the smaller jurisdictions. But the Bureau data that we have seen also suggests that there are a number of large cities that did not participate. For example, over 2,300 jurisdictions that in 1990 had populations of more than 10,000 people did not participate in either phase of LUCA; that is, the 1998 or the 1999 version. Seven of those had populations of over a million. And so you are dealing with some large jurisdictions that for whatever reason did not participate. Mr. Miller. Do we have any feeling as far as where the majority of these are? Mr. Mihm. Yes, sir. Mr. Miller. Where was the biggest problem in 1990? Is it the larger communities, the cities, or the smaller cities? Mr. Mihm. I know that data is available, I just don't recall it offhand, Mr. Chairman. And so with your permission, I would like to be able to research that and submit that for the record rather than give you something I would have to correct. Mr. Miller. OK. Thank you. Mrs. Maloney. Mrs. Maloney. Thank you, Mr. Chairman. In your July 1998 testimony, you stated that the Census Bureau's revised approach to developing the 2000 address list was ``not without risk''. At that time you noted that the revised approach was not used during the dress rehearsal. Given the results of your survey and the preparation for this testimony, are you willing to say that the risks posed by the changes introduced in 1997 have been substantially outweighed by the improvements to the address list produced by block canvassing? Mr. Mihm. I can't go that far, ma'am, in that we still don't know the accuracy of the address list, and that is something nobody will know until after the census when evaluations have been done. Certainly, I can say that based on the discussions that we had with local governments during the dress rehearsal, and then the survey responses we got from participants in LUCA 1998, I think the Bureau should take some credit that a number of the concerns of local governments during dress rehearsal were raising about Bureau assistance and quality or useability of maps and address lists seem to have been substantially resolved by the time they did LUCA 1998. So, to that extent, the Bureau should take some pride. Mrs. Maloney. So, in essence, you are saying that you don't have sufficient information in your report to conclude that block canvassing has substantially contributed to the accuracy of the address list? Mr. Mihm. One of the problems is that none of us do, and that includes the Census Bureau. I mean, the evaluations that have to be done after the census will tell us the accuracy of the address list. Those have to wait until evaluations are done by the Census Bureau after the census. Mrs. Maloney. I must say, when I look at the charts provided in your testimony, my overall impression is that the local governments were generally satisfied with LUCA 1998. Is that your impression? Mr. Mihm. I think the key charts, figure 6, which is on page 11, clearly shows that high percentages of local governments were reporting to a great or very great extent that they were satisfied with the extent of the assistance, the timeliness of the assistance, and the responses provided by the Census Bureau. On the other hand, and this isn't surprising, this is why the Census Bureau did LUCA, a number of local governments also are reporting that they had questions and concerns about the accuracy of the address list and the maps. And again, that is exactly why the Bureau did LUCA. And so I would agree with Director Prewitt that the data in figure 6 is something that the Bureau should take some pride in. Mrs. Maloney. Well, based on your experience, and I know you have conducted many of these types of surveys, would numbers like the ones you report indicate that the program is basically on track? Mr. Mihm. Well, we looked at two operational types of issues: number of changes that were suggested and then kind of participant or measures. In terms of these being proxy measures, or how the process worked, then I think things are very favorable. I know I keep answering your original question in different ways, but in terms of the ultimate quality of LUCA and the contribution that LUCA makes to the improved address list, unfortunately, all of us have to wait on that until after the census, because then we will know what each operation contributed in terms of the improvement and the quality of the address list. Mrs. Maloney. Some critics of the Census Bureau's address list have suggested that the people walking the streets checking addresses may not be doing a very good job. In your experience working with those individuals, how would you rate the quality of effort put in census takers in developing and checking the address list? Mr. Mihm. The short answer is very high. We have been onsite, or went onsite, to a number of places with address listers in Paterson, NJ, and in Long Island, and elsewhere and we were across the board impressed with the quality of the address listers. An additional point to make is that it underscored for us how incredibly difficult it is to get an accurate address list. And we were continually impressed when census takers would know that they needed to go up right next to the door to check to see if there are two doorbells there. That tells them that there are two housing units. That wouldn't be evident if they were just walking the streets. So, a complete and accurate address list is an inherently difficult activity, and that was clearly underscored to us with our visits with census takers. Mrs. Maloney. The Bureau has reported that 52 percent of the eligible local governments participated in the LUCA program. You have testified to a somewhat smaller number, about 40 percent of eligible jurisdictions, provided input to the Bureau. Can you explain this discrepancy? Mr. Mihm. Yes. It is just a difference in focus. The Bureau focuses on participation. We focus on input. Participation is local governments that signed a confidentiality agreement and then subsequently got material from the Census Bureau. We define input as local governments that signed a confidentiality agreement, got material from the Census Bureau, and then sent something back to the Census Bureau, either annotated corrections or even un-annotated corrections. And so input is a subset of participation. What we are all struggling with is how do we get--and this is what we touched on in the conversation with the chairman-- how do we get a genuine feel for what the real level of participation was? Or rather how do we know how substantive the reviews were with the address list. Our focus on input just takes a bit of a finer cut than the Census Bureau's focus on participation does. Mrs. Maloney. Well, my time is up, so thank you very much. Mr. Miller. Mr. Mihm, thank you very much. I know you are going to be on top of this issue for the next couple of years, living and breathing the census, and we appreciate the ability to have the independent advice that we get from your agency. So, thank you very much for being here today. Mr. Mihm. Thank you, Mr. Chairman. Mr. Miller. We will proceed with the next panel. We have three gentlemen with us today. If you will remain standing, the procedure under the Government Reform Committee is all witnesses get sworn in for hearings. So, if you would raise your right hands and repeat? [Witnesses sworn.] Mr. Miller. Let the record show that all answered in the affirmative. We welcome all three of you. You have all traveled some considerable distance to be here today. We appreciate it. It is very important to hear from people on the front lines. The two panels before you, they are the ones conducting the census. But you all are the ones that are, as I say, at the front line participating in this. And so I think it is important to hear from both the next two panels. So with that, we would like to have your opening statements. And let's see, Mr. Maguire, if you would like to go first. STATEMENTS OF JACK MAGUIRE, PLANNING/GIS MANAGER FOR THE COUNTY OF LEXINGTON, SC; GEORGE PETTIT, ASSISTANT TOWN MANAGER OF GILBERT, AZ; AND DON RYCHNOWSKI, EXECUTIVE DIRECTOR OF THE SOUTHERN TIER WEST RP&D BOARD Mr. Maguire. Thank you, Mr. Chairman. I am the planning/GIS director for Lexington County, SC. Prior to moving there in January, assuming that job, I worked for the State of South Carolina and was extremely active in the census dress rehearsal, working on five counties during that time. I would like to ask that my written testimony be entered into the record in its entirety, and I would like to summarize and make a few comments. Regarding LUCA, there are significant improvements over the dress rehearsal, and I commend the Bureau for the very important changes that they made. At the same time, the rhetoric about LUCA and their persuasiveness of the adequacy of the address list vastly outpaces the performance. The first thing that I want to say is that I don't think the Census Bureau has assigned an address in this Nation yet. Local governments do. If you build a house, if you install a mobile home, we assign the address. I personally do not think that the Census Bureau should be in the business of telling local governments what addresses it will accept in our jurisdiction. I think it is out of bounds when it does that. Second, regarding the field experience, it may be that in cities the Bureau does an excellent job determining how many housing units are in a block. In rural areas, I know from asking the people who have done the work, that it is incredibly spotty. They are concerned about their safety and they will not go off the road to see if this is a driveway or that is a driveway, and if there are 2 mobile homes down there or if there are there 22. In our LUCA 1999 experience, one of the most significant areas of missing addresses was in a place called Timberlake on Lake Murray. These are not areas to be concerned about safety. The smallest house that they missed in Timberlake has over 2,000 square feet and sells for over $300,000, which in South Carolina is a lot of money to pay for a house. The largest house they missed exceeds 10,000 square feet, and I have no idea how much money that house would cost. This was after they completed their field work. They still missed 157 houses in that neighborhood. We verified it. Third, the Bureau made one major mistake that crippled local governments in working through LUCA. In the dress rehearsal, the address ranges were placed on the TIGER maps. That meant the person in the local municipality who had no GIS experience, no computerization in mapping experience, could analyze the maps and see if Aunt Sally lives here and Uncle George lives there. The Bureau chose to remove those address ranges and people have been confused in local governments unless they have a GIS system similar to ours. If we are to be partners in LUCA, we need that data. As to suggestions to improve LUCA, I think the first one is the Bureau needs to learn somehow, someway, that local governments assign road names, local governments assign addresses. The Bureau doesn't do that. If we tell them this is the name of a road and these are the addresses on it, they need to accept our authority. The post office accepts our authority. E-911 uses our data. Why can't the Bureau fall in line with everyone else in the Nation? Next, one of the major problems in the dress rehearsal that the Bureau had difficulty with was ZIP codes. They were using commercially contrived ZIP code maps. These maps gave improper addressing to forms that went out. This meant whole ZIP codes were missed. We offered at that time to give the Bureau proper ZIP code maps that were accurate and tested by the post office. Since then they have moved to a ZIP code tabulation area which is a very unspecific map of ZIP codes. In other words, this is ``sort of' where it is. In Lexington County, we have offered to give them a very precise map of exactly where the ZIP codes are, because we work out the ZIP code boundaries with the post office. We assign the addresses; they do the ZIP codes. We work with them every day. The Bureau has refused to accept our maps. The Bureau said, if you send them, we will let you send them, but we will not use them. We don't want that level of specificity. As a person involved in planning, I simply can urge someone somewhere to tell the Bureau to please use the most specific data available. We need this information for planning in the United States in the years to come. The third thing, please share the address list through the entire process. We want to see the address list that is used in the actual census. We have worked hard to do this. Many of us who are doing the list are doing a great deal of work after hours and on weekends. It is worth doing that kind of job. But if I am going to work that hard and that many hours, I want to see the results. I don't think that is too much to ask. We asked for it after the dress rehearsal, and we were told we could not have it. If you want local participation rates to go up, please update the annexation maps. The Census Bureau apparently believes that some maps should be updated for annexations and some should just get pushed aside. During the dress rehearsal I was asked if the town of Irmo had annexed anything in the last 7 years. Irmo had been annexing every year. They resubmitted correct annexation maps. Now, the town of Irmo has gotten their latest maps, and they still have not been updated since 1990. It is no wonder the dress rehearsal shows the town of Irmo losing population in the dress rehearsal. If you don't update the boundaries, the population is going down, and that will hurt the cities for 10 years of funding. The other suggestion I would have is please update TIGER. TIGER has got to be strategically changed in the decade to come. [Tape 2, side 1.] Mr. Maquire. Local government maps are used 24 hours a day, 7 days a week. Our maps have to be good. Please include us when changes are made. I sound frustrated because I am. At the same time, we would not have gotten here without the help of some of the people at the Bureau, the Charlotte Regional office, in particular. We would not have had the opportunities without the State of South Carolina Office of Research that allowed us to do five different counties in the dress rehearsal. I am particularly appreciative to be in the one county that has given the Census Bureau the worst experience. It isn't that I am glad that they are having a bad experience with Lexington County. I am just glad that if the experience was going to be that bad that I could be there to help fix it, because we are determined to count everybody at least once. Thank you. [The prepared statement of Mr. Maguire follows:] [GRAPHIC] [TIFF OMITTED] T1820.033 [GRAPHIC] [TIFF OMITTED] T1820.034 [GRAPHIC] [TIFF OMITTED] T1820.035 [GRAPHIC] [TIFF OMITTED] T1820.036 [GRAPHIC] [TIFF OMITTED] T1820.037 [GRAPHIC] [TIFF OMITTED] T1820.038 [GRAPHIC] [TIFF OMITTED] T1820.039 Mr. Miller. Mr. Maguire, thank you very much. Let me ask you before we go to Mr. Pettit. For the record, state where you are from and just give a 1-minute description of what your position is. You are from Lexington County, I know. Mr. Maguire. In Lexington County, I am the planning/GIS manager. We have a planning and development division. My team does all addressing, all maps, all subdivisions, and a lot of special projects. Mr. Miller. What is the population? Mr. Maguire. 200,000 and growing rapidly. We are one of the fastest growing counties in the Nation. Mr. Miller. You were in the dress rehearsal? Mr. Maguire. Yes. Mr. Miller. Thank you very much. Mr. Pettit, again, if you would just describe a little bit about what your position is and the area that you are most familiar with so that we have an idea. Mr. Pettit. Certainly. Mr. Miller. Thank you. Mr. Pettit. Mr. Chairman, members of the committee, my name is George Pettit. I have been the assistant town manger for the town of Gilbert, AZ since July 1985. When I arrived in Gilbert, AZ, we just completed a special census under contract with the Census Bureau that established our population as 12,102 souls. As I sit here today and we try to prepare for census 2000, we anticipate that number will be 105,000. Our concern is that the base data used by the Census Bureau was 29,872 people only 9 years ago. We have updated that information through a special contract with the Census Bureau to get to the 59,338 that were certified in 1995. Our dilemma is that the special census information was not even used to update the base information used by the Census Bureau. Again, we slid back to 1990 and our population of 29,872. In addition to my position with the town of Gilbert, I also have the privilege of serving as chairman of the MAG, Maricopa Association of Governments, regional population technical advisory committee. This is a working group of the association of governments which represents 24 local governments, the county, two Indian tribes, and the State Department of Transportation in a planning effort on regional issues. MAG POPTAC was designated as the contact point for census 2000. We have invited, and we continue to include, local office personnel in all of our monthly meetings and try to keep updated on census 2000 as best as we can. I think, as I tried to allude to earlier, Maricopa County and all of the communities within Maricopa County are really sensitive to the issue of conducting an accurate census count. There is a reason we contract every 5 years with the Census Bureau to try to figure out what is happening with our population. The rate of change is phenomenal. I can appreciate the change that you are going through. We have been experiencing it for 15 years and it gets a little old. When I started this job, I was a handsome young man. It was with a sense of relief and a great deal of anticipation that we actually heard early presentations to the City Manager's Association in 1997 that LUCA 1997--or LUCA 1998 was coming forward, and it represented an opportunity for a partnership, an information partnership, between the local governments that assign addresses, create all of this information, understand our community and the Census Bureau. The unique thing over the 1990 census was that it gave us an opportunity to participate in the process before. We viewed it as a major improvement over the previous efforts of post census review in trying to track down all the citizens. Further, from Gilbert's perspective in LUCA, as we understood the maps, we thought we had an increased benefit because we were totally within the mailback/mailout area. So, we felt that if we could dedicate resources to identify the addresses, to get the geography correct, we had a pretty good chance of getting a complete count. You can imagine our surprise, I think, when after we had hired people in September 1997, and we were waiting for the information to show up, it started to show up piecemeal in the fall of 1998. But we found out that, basically, 25 percent of the housing units that we thought should be present in the community in 1997 were missing from the LUCA 1998 file; 10,000 units is a fairly significant number of people for Gilbert, that is about a 30,000 population. Several streets were omitted from the TIGER file, addresses were missing and, in fact, the addresses that were missing were not only those that were new construction. They were addresses that should have been in the 1990 base file for apartment complexes and single family dwellings built and finished in 1998 and 1989. It was our understanding it was supposed to be on the file; they were not. We reviewed and reported the LUCA 1998 geographic data discrepancies to the Denver regional office, kept our staff on board and anticipated a response as we were promised. In the summer of 1999, we still hadn't received that information back. We did receive notice in May 1999 that the detailed feedback option that we had so been looking forward to and hoping to use as a test to find out how our information was being received by the Census Bureau, that the process was being consolidated into a later process that will hopefully come to fruition in the summer of 1999. Our latest information from a meeting 2 weeks ago of the MAG POPTAC is that we might be getting this information in November or December. We still do not have a full understanding of what information the Census Bureau is using as they hire people and send them out into the field to do field checks. We have not had an opportunity to look at that. Their own personnel don't even know what they are really looking for, and they are just starting the hiring process now. It is a frustrating point for us as well, because we have also been verbally advised that we are going to receive a letter about new construction. New construction is obviously important since we are finishing 275 single family homes a month in Gilbert. Not only are the new construction programs only designed to deal with the period of January through March 2000, there still is an unanswered question of what is going to happen with all those housing units that have been finished in the last calendar year, because the information we submitted was based upon December 1998 addresses. The GAO report that I had an opportunity to look at earlier today indicates that there is an obligation to complete this task for LUCA by January 14, 2000. If you do the math and back off a 30-day appeal process, do something about Thanksgiving, about Christmas, consider what local governments may or may not have to deal with when it comes to the millennium issues, Y2K, it is going to be a challenging time for us, and we have not yet really had the Census Bureau take advantage of the resources that we have invested in in terms of additional time and personnel. The need for a good count is extremely important to us. Thirty-six percent of our general fund revenue comes from the per capita counts; that is, police, fire, parks and recreation. That is $1,000 a head to the town of Gilbert. Every person counts in Gilbert to the tune of $1,000 a head in just the State share of revenue alone, let alone the issues of equal representation, distribution of Federal revenues and demographic statistics that business and parks use. Just this past week, I received a phone call from someone asking what kind of business opportunities there were in Gilbert, AZ with this population of 30,000. He was disappointed to find out that we were 105,000. The town is committed, Maricopa County is committed, all the communities in the region are committed to a full count and to try to work this information partnership that was presented back in 1997. Unfortunately, our investment has yet to be realized and we have yet to realize much feedback from the Census Bureau about our efforts in working with them. It was shared 2 months ago, that as they went out and did a field check in the update/leave area, that they had rented four-wheel drive vehicles and went out and drove up riverbottom to find a residence that was reported in 1990 that doesn't exist anymore. The county knew this information from aerial photography. The answer could have been easily provided if we worked this information partnership as it was presented early back in 1997. Again, a call to local officials can resolve a lot of these discrepancies. We had hoped that this information partnership would minimize the training problems that the Census Bureau was going to experience as they worked in a high growth area like the Phoenix Metropolitan area. To date, those offers have not been accepted, and we are 184 days from completing that task. I recognize that it is somewhat controversial, but without outstanding significant improvement, and meeting the promised deadlines, and working with us as true information partners, there needs to be an immediate assurance and an adequate opportunity for us to be able to review post-census information and those counts prior to certification in December. Thank you for this opportunity. [The prepared statement of Mr. Pettit follows:] [GRAPHIC] [TIFF OMITTED] T1820.040 [GRAPHIC] [TIFF OMITTED] T1820.041 [GRAPHIC] [TIFF OMITTED] T1820.042 [GRAPHIC] [TIFF OMITTED] T1820.043 [GRAPHIC] [TIFF OMITTED] T1820.044 [GRAPHIC] [TIFF OMITTED] T1820.045 [GRAPHIC] [TIFF OMITTED] T1820.046 Mr. Miller. Thank you, Mr. Pettit. And now, we would have Mr. Rychnowski. Thank you very much for coming. Mr. Rychnowski. Mr. Chairman and members of the subcommittee, thank you for allowing me to testify today on our experiences of the LUCA process. My name is Donald Rychnowski. I am the executive director of the Southern Tier West Regional Planning and Development Board. Primarily rural in nature, Southern Tier West serves three large counties in southwestern New York, over 130 local and municipal governments, and three Native American Indian reservations. Throughout the years we have developed a very respectable rapport with the local governments in the Seneca Nation of Indians in our region. I am here today to testify on our specific experiences with the census and specifically, through the LUCA process. During the LUCA process, Southern Tier West was made aware of many problems that arose with the program. Because of our rapport with our local governments, we offered assistance in the process. We hosted training sessions and visited communities to provide our expertise and experience to them. This was all done in an effort to develop a perfect address list for our region. We are confident that our efforts greatly improved the response rate by municipalities in our region. However, the Census Bureau often stymied these efforts, and the region fell way short of its goal of a perfect address list. We provided training facilities to the Census Bureau on two separate occasions for a total of four classes, absorbing all of the costs necessary in terms of the training. Southern Tier West advertised these training sessions to the municipalities and these classes were nearly a disaster for several reasons. First, on both occasions, the representative sent by the Bureau to teach the class had never taught a LUCA class before. When questioning them personally, they complained that they had little training, and in both cases were hired for a completely different job. Second, even though the Bureau was given a count of the attendees by us, the instructors always had too few of the materials to supply the class with. The materials were designed to be a reference to use throughout the process. Less than half of our participating communities ever received these materials despite promises by the Bureau to forward these additional materials at a later date. Finally, the training structure often left the municipalities out in the cold. Without the training session, it was difficult, at best, to participate in the local process. After several municipalities complained that they were not given a fair chance to participate, the Bureau informed Southern Tier West that a training video was now available, but the availability of this video was too late in the LUCA process. This leads to the next shortcoming of the LUCA process; simply put, timing. The LUCA waves coincided with the worst time of the year for local officials in our region; that is, budget preparation and tax collection season. When municipalities informed us of the need for an extension, we contacted the Bureau. The Bureau stated that no extensions would be made. A municipality could submit their address list late, and those may or may not be accepted. This alone greatly reduced the LUCA participation in our region. A community in our region approached the Bureau with what they said was a perfect address list from their E-911 system. The Bureau refused the list and said they would have to go through the same process. Other municipalities also had accurate mailing lists. These municipalities were less willing to participate in the process. A final example of the shortcoming involved the town of Olean in our region. The Olean address list was split in two phases of LUCA. This meant that Olean had to participate in LUCA twice; however, there was an election year between the two phases, which further complicated the scenario. The new administration came in and decided to participate in the LUCA process. To this point, the town did not know that they had been split into two phases. Our office received a call from the town supervisor. The LUCA deadline was growing very near and they were having problems. The staff traveled to Olean to find the address list with two addresses on it. The Bureau was immediately contacted, and at that point it was discovered that the town had been split in two phases. The first phase contained several thousand addresses, where the second contained just two. The town officials asked to complete all the addresses in the second phase. The Bureau refused. The town offered to work directly with the Bureau representative to improve the list. Again, the Bureau refused. The town then offered to accompany an enumerator through the town when they did their verification. The Bureau rudely informed them that the town had their chance and it had passed. As we reflect on the experiences of the LUCA process for the 2000 census, it is imperative to plan for the 2010 census. In a way, it deals with the issues we face today. The LUCA process was designed to be the single most important aspect of the 2000 census. The problem with placing this much importance on LUCA is that it relies on municipal participation. The accuracy of the census comes down to a part-time municipal official in rural areas that knows little about the census process and have really had no time to learn about it. The inflexibility of the Census Bureau needs to be rethought. The weight placed on local governments and no compensation for their efforts needs to be rethought. The lack of input from regional councils, from local governments, and rural America, in general, needs to be rethought. The Census Bureau has been stern in its message there will be no post census review process after this count. We have demonstrated that problems exist with the LUCA process. Failures in the Census Bureau and on the part of the municipal governments have resulted in a less than desirable product. Some States, including New York, recognized the issues that LUCA and the lack of a post census review create and provide State funds to the regional councils to carry out various programs. These efforts are aimed at rectifying the problems caused through the LUCA process. These efforts will help, but they will not solve all the problems that may lead to an inaccurate count. The most obvious way the Bureau could have increased the participation in LUCA would be to listen to the concerns of other local governments and the regional councils. We are aware of the importance of an accurate census. The lack of assistance to anyone for pre-census activities like LUCA and the elimination of the post census review process causes great concern for many. I am sure you can see how these problems may adversely affect our region and result in political, economic, and social hardships if we are undercounted. On behalf of Southern Tier West Region, I thank you for allowing me this opportunity to express our thoughts. [The prepared statement of Mr. Rychnowski follows:] [GRAPHIC] [TIFF OMITTED] T1820.047 [GRAPHIC] [TIFF OMITTED] T1820.048 [GRAPHIC] [TIFF OMITTED] T1820.049 Mr. Miller. Thank you very much. All of your statements will be put in the record. I appreciate receiving them in a timely manner, that we had a chance to review them ourselves. Thank you. Let me first start with a question for Mr. Maguire. You made a statement that was confusing to me. The Bureau can't give an address. It seems obvious to me. The local community does that. But explain to me why you make that statement. Mr. Maguire. The reason I make that statement is they say that they will give the final determination on addresses. They don't even know the addresses. They are using 1990 addresses as the basis for this census. We don't use 1990 addresses, Mr. Chairman. We use current addresses. We still have much of what was there in 1990, but we have changed a lot of that. We have had road name changes, we have readdressed roads. The Bureau seems to think that they are the authority on our county's addresses and every other county's addresses and municipal addresses, and they are not. Mr. Miller. Do either of you have a comment about that or not? Mr. Pettit. I just concur. We provide the information to the post office. We are legally responsible for the addressing. We know when a housing unit is completed or what type of construction occurs on the lot, and I think that is what excited us the most about this opportunity as it was initially presented. It entailed coming to the source to get the information rather than us having to justify it and prove it after the fact. Unfortunately, that mind-set has not improved. Mr. Miller. Were any of you involved in the 1990 census-- directly involved, besides filling out the form? Mr. Pettit. Do you mean professionally? Mr. Miller. Professionally, yes, in your professional position. I think we would agree there is much more effort by the Bureau to be involved at this early stage, and I think you have had the frustrations, but you are all appreciative of the effort, and we all recognize the massive undertaking this is. One thing this hearing found is that only 40 percent of jurisdictions/communities are participating or at least responded. Even though a large percentage of the population participated, a lot of small towns, and villages, and such, apparently did not. Why do you think so? I know it is just anecdotal, but you deal with your peers and professionals in other communities. Why are communities not participating? Do you have some insight to that, Mr. Maguire? Mr. Maguire. I would be glad to comment from my experience working for the State of South Carolina. I called over 100 municipalities and counties asking them to participate in LUCA last year when they were to sign up. It was amazing the number that had the document, but didn't know that was what it was, because the letter was that poorly presented. It always starts off, ``Dear Local Official.'' Now, I am sure those of you in Congress get letters that are very polite, always use your name, and you always read them. But if you happen to get any mailing that comes out, Dear Official, I don't know that you read it personally. Those of us in local government surely don't read things that come out, Dear Local Official. It also was an extremely bland letter. That is the first problem. Second, it is unbelievable the number of people that received it but didn't understand it--absolutely did not understand it. They had been to a meeting, perhaps they read the documents that were put out by the Bureau that said we are working with the post office, we have got good maps, we will take care of the census. If you want to join in, you can and add a few addresses. But a huge number of people believed the Bureau when the Bureau said, we are in good shape. I had heated discussions with some people. I preferred what Linda Magers in Georgia did. She works for the legislature. She would simply call the appropriate Senate or staff House member in Georgia and say, do you know that your local county is not going to participate? It is amazing when you call elected Representatives how quickly you get response in the local counties. Not every State had that sort of effort. In South Carolina, we did have that kind of effort, as well. Some people did not participate even when they signed up, because they got BAS maps, the boundary and annexation maps, and thought that was the LUCA map, because they came the same month. It was extraordinarily confusing. I have been living this stuff for 4 years. I even got confused in one town that I was called to look at and see which maps they were doing. I was halfway through explaining how they were going to do LUCA when I said, wait a minute, these are BAS maps, not LUCA maps. They came right after they got the letter about LUCA. Even the people in the regional offices have been confused about which program was being mailed out at which time. Mr. Miller. Do either of you gentlemen have any suggestion of why we are not getting the response? Mr. Rychnowski. Well, for one thing, actually, the Census Bureau, at least in our region--and in fact, I can talk for many of the regions, the rural areas of New York State--there is very little, if no, rapport with virtually any Federal agency in those rural areas. I mean, they just don't know, and there are times when we have to force communities to accept Federal grants, because they just don't trust the Federal Government--big government, for that matter. That is our job. We are supposed to work very closely with them. That is the reason we have a local government program. The second thing is that the communications were sent, virtually, to the wrong person. They were sent to the highest official. The highest official, generally, isn't the worker in the process. In many towns, the worker person is a clerk. Most of the time they didn't receive--they didn't see, the worker, the person who would actually do the work didn't receive those materials because the supervisor, the mayor, or whomever, threw them out. So, just as you said, you throw it out because it is not personalized. Mr. Miller. Go ahead. Mr. Maguire. One followup--in South Carolina we offered to give the Bureau a list of every highest elected official, and they did not want it. They said that is not the way they were doing it. During the reengineering conference with the Bureau 2 years ago when we tried to get them to change LUCA in some positive ways, we asked them to put every planning director in America, every local planning director, on the list. When they send anything to the local official, always send a copy of it to the local planning official, and they didn't think that was a good idea. Mr. Miller. One final question for the three of you. How confident are you that the end result of the address lists they are going to work with for your areas are going to be the best possible? What is your level of confidence for your local area? Mr. Pettit. At least from Gilbert's perspective and Maricopa County's perspective, I think we can say it is going to be much improved over prior experience. I would not suggest that by any stretch of the imagination that we are satisfied or have a high level of confidence that it is going to be perfect. It is virtually impossible to be perfect given the rate of growth in the community. But the discrepancies that we have seen and reported that we haven't even had feedback on to know if our corrections were accepted yet, is leading to a great deal of discomfort and uneasiness with what is ultimately going to become available and used in the spring of 2000. Mr. Rychnowski. We have, I think, a very low confidence level. The issue of 500 people which was talked about, which may not mean a lot on a State level, it means an awful lot to a community. It means a lot in terms of being designated as an MSA. And therefore, all those programs that go along with being designated as the MSA. So as I said, in terms of the Seneca Nation that is also in our region, I know that enumerators have been asked to leave the reservation, because the Nation wanted to have their own enumerators. Well, the Census Bureau was not able to put anyone on right at this time, so there are problems across the board. These problems are going to continue. There are problems, obviously, in the 80 census--in the 90 census and those problems are going to continue if there is no real change. Mr. Maguire. The one thing that the accuracy of the list will depend on is the statement by Director Prewitt that they will mail questionnaires to addresses that do not match their block canvassing operation, but they will not do followup on those addresses. I know for a fact that our addresses will be 99.9 percent, 100 percent, complete. I mean, we will not miss five addresses in Lexington County in what we send in. We have that good an information system. I also know they will reject many, and we will go through appeal if there is time to do it. But if they only mail questionnaires and don't do followup, LUCA will have failed in many places. In Lexington County, we will have communities that will be financially depleted in many ways for years to come. I say this knowing that Lexington County is far ahead of the game of most counties. Thank you. Mr. Miller. Thank you. Mrs. Maloney. Mrs. Maloney. Thank you, Mr. Chairman, and I want to thank all of the panelists. I know you traveled a long distance to be here, and you are out in the trenches getting the job done, and we really appreciate your being here. Particularly, I would like to welcome Mr. Don Rychnowski from the great State of New York, which is also my home State, and offer my words of helping you in any way. I will even travel up there to have a regional meeting with the people involved and see if I can do my own planning/training session with you. Mr. Rychnowski. Great. Mrs. Maloney. If you have any problems in any way, shape, or form, you can call me in my office. I have a stake--a personal stake--in New York State, and I certainly want to give all the help I can to get an accurate count. Mr. Maguire, my aunt for whom I am named lives in the great State of South Carolina, so I welcome you here today. I just wanted to followup on your statement that the Census Bureau was just using 1990 addresses. That is where they start. They start with the 1990 addresses. As Mr. Pettit said, they then go to the Postal delivery sequence file, which was an improvement, and they go through that. Then they follow it up with block canvassing. So, they are following it up with a lot of things, and they have to keep the list because it has to be accurate and they have to confirm it. I remember one of your earlier statements. You said they should just trust us and we will give them the list. But it reminds me of a story one of the census officials was telling me. They were working on a count and a local government was saying we want 20,000 people from our town. They counted, and they could only find 9,500. The local people were saying, well, go back out there and find 500 more. We need 500 more. We wanted a 20,000 address list here. So, I think that you have to have a balance of getting the address list to the Census Bureau. That is why we do LUCA early, so that you can get that list, look at it, and say whether it is accurate or not and they can double confirm it. The point is that they have to have that confirmed list. I just wanted to add that. Mr. Pettit, we had a field hearing in the great State of Arizona, which was wonderful. I love your State. We went to an Indian reservation--great. And part of the testimony was on how greatly your State has grown in comparison to others. Did you testify at that hearing? You may have been there. Mr. Pettit. No, I didn't. Mrs. Maloney. They had a lot of charts showing how much the population had grown. It is phenomenal, absolutely phenomenal. One of the things that they talk about is that the Census Bureau has a new program for new construction. So, what about that which is added after March? That, I think, is a very legitimate point. It is my understanding they have a new construction program where they go right up to census day on new construction. And I would like a copy of that program to be in the official record, so that we have it right next to your testimony to show that they are going back on that official count. [The information referred to follows:] [GRAPHIC] [TIFF OMITTED] T1820.050 Mr. Miller. No objection. Mrs. Maloney. I really want to go back to New York, because I want to help New York in any way, let me tell you. I was just looking at this press advisory, and it talks about local efforts. I mean, everything has got to be a team spirit, you know. We need the local governments to participate and to help us. It talks about the State budget, and it talks about California, which has allocated $24.5 million just to run census promotional materials. On the other hand, New York State has only $347,000 for census-related expenses. I am going to raise this at the bipartisan meeting of my delegation that possibly New York State should have more of an effort in promoting and working with local governments as California is. We are slated to lose population, to lose representation. As we all know, that is tied to the dollars that our local governments, our cities, and our counties need. So, getting an accurate count is so important really for getting the dollars where they are supposed to be and getting the population counted. You said part of the problem is--I am quoting from your testimony--you said the accuracy of the census comes down to a part-time municipal official that knows little about the census process and has no time to learn about it. I think that is a very important statement. Earlier the Director said they didn't build into their budget moneys to really go out into the localities and, you know, give staff assistance to localities. As I mentioned, some of the States are doing this, such as California. $24.5 million for census-related promotion and assistance is a serious commitment. Do you think that is something we should be looking at on the Federal level? Mr. Rychnowski. Actually, yes. I also am a member of the National Association Development Organization, which had proposed to the Census Bureau utilizing these development organizations, regional councils, councils of government, et cetera, across the Nation as part of the process, the census process. Because we are closer to those municipalities, we can walk into the Seneca, into the Reservation, easily without having any problems. We can work with church groups because we are there. We are part of those church groups. My understanding of the comment was that there were no funds available for this kind of activity. I would say that having seen the array of toys that were produced by the Census Bureau--stress balls and cup holders, and a variety of other things--that there probably were some funds available. And about your point about New York State, yes, I do agree that New York State is late getting into the process of providing assistance through some financial way. But what is not reflected in the figure that you quoted that there were other funds that have been allocated to the New York State Association of Regional Councils. Mrs. Maloney. Did that cover the Census Bureau--did the Census Bureau fund the Association of Regional Councils? Mr. Rychnowski. No. Mrs. Maloney. The State did? Mr. Rychnowski. New York State did, yes. And that is different. That is a higher figure now. Mrs. Maloney. Really? Mr. Rychnowski. Closing at about $800,000. Mrs. Maloney. Really? OK. I am glad to hear that. I just wanted to mention the chairman and I are working together. We are going to have a meeting coming up soon where we are inviting all of the Members, Democratic and Republican, to come together. I heard your statement about getting elected officials involved and having them call the professionals, that this really has an impact. We are going to be trying to get a partnership going with all of the Members of Congress. They should in turn go back and meet with their local offices, and they should be getting the elected officials involved. I wanted to mention one program that I think is great. I happen to have some copies here that I brought to give to you. It is called Census in the Schools, and this was mailed to every principal, and 40 percent of the teachers, and all the teachers in the undercounted areas. It's a curriculum to take into the schools to make the young kids aware of the census. My daughter came home with a mathematical problem on census day the other day. Her teacher is using this material. It also has material in Spanish and English for the young people to take home to their parents on ``Did you get your form, are you filling it out?'' I just think it is an innovative new edition. I really want to offer to Mr. Rychnowski, if you would like, I would be delighted to invite the chairman to join me in going up to your area---- Mr. Rychnowski. Great. Mrs. Maloney [continuing]. And have a meeting with the local people, the local elected officials, the local census takers, and the local people involved, because I know that it is a hard job, and we want to help you in any way we possibly can. I used to represent a councilmanic district within the boundaries of Congressman Rangle's district, and I was very involved in the 1990 census. He would pull us all together, all the elected officials and community leaders, and say let's get out there and get your relatives hired as these census takers, and what are we doing to get the accurate count. Every month we would have these meetings, and I thought, wow, we are on top of the game. And then it came back that Mr. Rangle's area was one, I think, second to the lowest in accurate count in the Nation. It was undercounted. So, no matter what you do, it is hard to get certain places where people won't answer their doors and this type of thing. Whatever we do, we just have to do more of it. New York State, of course, I am partial, I think is such a beautiful, wonderful State, especially upstate New York, I think is gorgeous. So, we have got to get an accurate count so that we have our schools and our hospital centers--I love Arizona and South Carolina, too. I go to see my relatives there. And Arizona, we had a great time out there, didn't we? You have got the best climate. I just have one last question. I hope you will come up there with me for an upstate meeting in your region. Mr. Rychnowski. Great. Mrs. Maloney. We would love to do it. We have heard from the professionals earlier. I think they are really trying and I think that the GAO said they have made some progress. I just would like to hear from all of you, because you are out there on the front line. You understand, they have to keep that final list because they have to double-check it, because we have to have this accuracy. But do you have any ideas of how we could improve LUCA? That is my final question. I believe my time is up, and I would just like to ask all three of you to let us know what it is we should be doing to help the Census Bureau do a better job, how they could help you better. We have heard it throughout your testimony, but if you would like to give any more comments on it? Mr. Maguire. At this point we need to know what evidence will be accepted that proves an address in the appeals process. We are that close to midnight. We know what our addresses are. We know they won't find them. We know we have lots of different proofs. We have aerial photos, we have tax bills, we have pictures, we have inspectors who have certified for occupancy on housing. I have asked them what proof they will accept because we have got all of it. We even have high school students going out verifying sites. Mrs. Maloney. Do you know something? I am going to go to South Carolina and verify some of these sites. Mr. Maguire. We would like for you to. Mrs. Maloney. I would like to go see my relatives there. I tell you the truth. You have some sites that you have told the Census Bureau, this person or this house exists, and they are saying they disagree. I will personally go out there. I mean that. I can't do it when we are voting, but when we are out, when we are on recess, I will go if you get me, and the chairman--maybe I can get him to go down there. My aunt is a good cook. Do you like South Carolina? I will personally go. When you say you have got an address and you have told them this address exists, and they come back and tell you it doesn't exist, I will personally go and walk through the field, through the back road, up the tenement staircase, wherever it is, I will personally go and be with you to prove that the person exists. Mr. Maguire. I would be glad for you to. Mrs. Maloney. OK. And I mean that. Mr. Maguire. Just be sure you allow enough time. It may take a week to visit all of them. Mrs. Maloney. I can give you 2 days, not a whole week. Mr. Maguire. We will start early and run late. Mrs. Maloney. Two days from me, 2 days from him. OK? Fair enough. Mr. Maguire. Thank you. Mrs. Maloney. I can't promise his time--two from me. Mr. Pettit. I think from Arizona's perspective, we are census-sensitive. We know the value of that information. We participate. We have allocated resources. It may not show up in the line item in the State budget because we are committed at the local level. We are talking about municipalities that have hired people over the past 2 years to work as a partner in this partnership, but there is no communication back to let us know whether our partners are accepting the information. Meeting the deadlines is key. You referred to this new construction program. We still don't have anything in writing about it yet at our level. We have been told that it is going to be coming out somewhere around October 15, but that is also in the same timeframe, plus or minus 30 days, when we hope to start getting information back on what our census, LUCA 2000, or LUCA 1998, or whatever we are going to call it, is going to look like. If we could develop a more sustainable and automated process to communicate addresses to the Bureau that they will accept--the post office accepts our addresses. The Census Bureau does not. The post office accepts our street maps, emergency services accepts our street maps. The census does not. There needs to be a cleaner line of communication, not only to improve LUCA, but for the future. Make sure that as we annex another 1,200 acres, like my council did last night just as I was leaving to catch the airplane, that is communicated to the Census Bureau and it is incorporated and is accepted at the point in time in which the transaction is completed, and not 5 years later if we do a special census, or 10 years later if we wait for the decennial census. The communication and the feedback loop is really missing in this particular process. Mrs. Maloney. I would like to say that when we had our hearing, I was very impressed with the dedication of the Members of Congress from your area. They were very informed and the panels were very informed. And obviously, it is an issue of great concern to Arizona. I would just suggest that if you have any problems, I would go directly to your Congress people and get them to intercede for you. I just know that they are 100 percent behind it just based on the amount of enthusiasm that they were showing at that meeting. Mr. Rychnowski. My organization is fairly lucky in terms of relationships to the other regional councils across in the Nation in that we had some flexibility, the ability to provide some assistance to our local governments, in that we already have local government programs. Many of the regional councils across this Nation do not have that flexibility. Basically, most regional councils work on a contract basis, 100 percent of their time is contracted for economic development or a particular purpose for a particular State or Federal entity. We need to have more local assistance early in the process--in the LUCA process, talking about 2010. I hate to say it, but this is the fourth census I have been involved professionally in. No matter how we may evaluate those other three, there was a series of meetings going on 4 years before the census. This time it was not. As I said, we need to work very closely. We need to have partners. I mean, it can't be a one-way partnership, which is kind of what I assess this one as, as sort of all give and no take, at least from the part of the locals. So, starting early and more technical assistance is basically what I think we need. Mrs. Maloney. I hope the chairman will join me in a public hearing in upstate New York Regional Council. Mr. Rychnowski. Good. Mrs. Maloney. Really. I think that would be a good use of our time. Mr. Miller. We have had several pre-field hearings, one in Phoenix, and it was really with the tribal leaders, and we did visit an Indian reservation. There are unique problems that you have in New York as they have in Arizona. We were in Miami to see the turns of inner-city areas, and we were in Wisconsin to see some rural areas. So, we have tried to go out, but we also appreciate you all making the effort to come see us, and we thank you very much for being with us today. Thank you. [Followup questions and responses follow:] [GRAPHIC] [TIFF OMITTED] T1820.051 [GRAPHIC] [TIFF OMITTED] T1820.052 [GRAPHIC] [TIFF OMITTED] T1820.053 [GRAPHIC] [TIFF OMITTED] T1820.054 [GRAPHIC] [TIFF OMITTED] T1820.055 [GRAPHIC] [TIFF OMITTED] T1820.056 [GRAPHIC] [TIFF OMITTED] T1820.057 [GRAPHIC] [TIFF OMITTED] T1820.058 [GRAPHIC] [TIFF OMITTED] T1820.059 [GRAPHIC] [TIFF OMITTED] T1820.060 [GRAPHIC] [TIFF OMITTED] T1820.061 [GRAPHIC] [TIFF OMITTED] T1820.062 Mr. Miller. We will have our next and final panel. If you all want to just remain standing, as part of the procedures we have in this particular Government Reform Committee, we do swear in our witnesses. Raise your right hands. [Witnesses sworn.] Mr. Miller. Thank you. Please be seated. Thank you for being here today, and also, thank you for sitting through the first 3 hours of hearings. I don't know if you all have been to congressional hearings before. In one way, we are lucky, we have only had one series of votes. But these hearings are very valuable to us, even though just two of us are here--because other ones and a lot of staff are here, too--to get a better insight and understanding. And I think the last panel is important because you have the direct experiences. I think it is very important that we, in addition to doing field hearings, have people that can come here and tell us their experiences, and concerns, and problems, and ideas, and suggestions. This is a very good format. I thank you both very much for being here. Ms. Heinz--my eyesight is not that great--would you like to give an opening statement, please? And your official statement will be part of the record. STATEMENTS OF JESSICA HEINZ, LOS ANGELES CITY ATTORNEY'S OFFICE; AND MICHEL LETTRE, ASSISTANT DIRECTOR, MARYLAND OFFICE OF PLANNING Ms. Heinz. Thank you very much. Thank you, Mr. Chairman and Mrs. Maloney, for allowing me to testify to the committee. I am Jessica Heinz, an assistant city attorney for the city of Los Angeles, and I have been involved in census issues for the city since 1988. I have been the legal advisor for the city's technical and outreach projects in both the 1990 and 2000 census. The city of LA has been working together with the Census Bureau as a participant in the LUCA program as authorized by the passage of the Census Address Improvement Act, and the law has allowed the city to share its own address list with the Bureau and in turn review the address lists prepared by the Bureau for census 2000. As you know, the LUCA program is divided into several phases. In phase 1, in order for the city to get ready for all that work, we started with our 1990 census address file and updated it with our Department of Water and Power electric meter file and several other address lists that were used by various city departments. When the Census Bureau gave us their LUCA file, it contained 1,351,815 addresses for the city. Our records showed 1,483,904 addresses for the city. In November 1998, after comparing their list with our list, we submitted 196,690 addresses, which we felt were missing and needed to be added to the Bureau's list. Both the Census Bureau's file and our file were matched to the Postal Service address file for accuracy. [Tape 2, side 2.] Ms. Heinz. There really needs to be another check done to be sure there are residences or other establishments that are on that mailing list. The next phase of LUCA began this past spring, and the Census Bureau conducted a full field verification of the city and Census Bureau addresses. Even after that process, we were told in the summer that there remained 135,570 city addresses which the Bureau was unable to verify as residential dwelling units. After rechecking our file with the Department of Water and Power Electric Meter file, we decided that those 135,000 plus were still in dispute. In order to resolve this substantial number of discrepancies, the city's technical team and the regional Census Bureau staff met to discuss what method we should use to resolve the conflicts. The Bureau invited the city to assign staff as observers to accompany the Bureau in this effort. On September 9, the regional Census Bureau provided training to 42 city employees who were all sworn in, and we were assigned to one of four census field offices in the Los Angeles area, and we were paired up with a Census Bureau employee, and we began work to resolve the disputed addresses on September 13. The bulk of that work was completed last week and there is a small team that is continuing the work this week. We will have completed all 135,000 plus addresses. While we don't yet have the final information as to the total number of addresses which are to be deleted, redesignated or retained as a result of the field canvass process, we have learned a great deal about the nature of the discrepancies between the city's list and the Bureau's LUCA file. As part of the city's team, I received the Bureau training and I participated in the field canvass. I also received reports from other city staff regarding their observations in the field. From what we can determine thus far, the discrepancies fall into three categories. There are many commercial buildings which are listed as residential units on the city's electric meter file. By going out there, we could see what the problem was. There were several geo-coding errors, some of large significance, where trailer parks, for example, were put into the wrong block. That accounted for a substantial amount of the problem. In addition, there is new construction that had not yet been added into the LUCA file. Our experience in this process with the Bureau thus far has been very positive. Staff were well trained, and for the most part, diligent and enthusiastic about the assignments they were undertaking. We believe that our participation in the project will help, perhaps even alleviate, the need to pursue administrative remedies provided under the Commerce Department's regulations to resolve disputes. Perhaps most importantly, the Bureau's willingness to allow us to review their work in the field as active participants has done much to cement the partnership between the Regional Census Bureau and the city of LA's census outreach project. We expect that spirit of partnership will prevail in the next several months as we progress to the actual enumeration. Let me add, since you have raised the question of post census local review, that I don't believe that such a process will enhance the accuracy of the census if it is undertaken and implemented at this time. It will delay the delivery of the final data needed, and I think that in testimony I presented to you several months ago, I emphasized that we only added a very small number of addresses and persons as part of the census local review in 1990. It happens too late in the process, and by the time you go back out to find who is living at those addresses, people have probably moved, at least in a place like Los Angeles, where we are very transient. I think that local governments are better served if we can get information during the nonresponse followup stage regarding the areas of the city that are slow to return their questionnaires so that we can target our outreach in that area. I would like that kind of information on a flow basis as it comes in from the Bureau, which I think would be able to be a lot more helpful. In addition, I think one of the reasons that local governments may not participate in the LUCA process is because you basically have to be computerized in order to help. In addition, if your jurisdiction isn't over 50,000 or more, I don't think you get as much financial benefit from the Federal grants since there is some cutoff on population size. So, they may not be motivated that way. Anyway, thank you very much for this opportunity to discuss the LUCA process, and I will be happy to answer any questions. Thank you. [The prepared statement of Ms. Heinz follows:] [GRAPHIC] [TIFF OMITTED] T1820.063 [GRAPHIC] [TIFF OMITTED] T1820.064 [GRAPHIC] [TIFF OMITTED] T1820.065 [GRAPHIC] [TIFF OMITTED] T1820.066 [GRAPHIC] [TIFF OMITTED] T1820.067 [GRAPHIC] [TIFF OMITTED] T1820.068 [GRAPHIC] [TIFF OMITTED] T1820.069 [GRAPHIC] [TIFF OMITTED] T1820.070 [GRAPHIC] [TIFF OMITTED] T1820.071 Mr. Miller. Mr. Lettre. Mr. Lettre. Thank you, Mr. Chairman and Congresswoman Maloney. My name is Michael Lettre. I am the assistant director for the Maryland Office of Planning. We have had a long involvement with the Census Bureau as the major agency that has been involved with the statistical dissemination of census data. My history with the Office of Planning goes back to 1981, so I was involved with redistricting after the 1980 census, with promotion, and outreach, and technical assistance activities for the 1990 census, and I am serving as the Governor's technical coordinator for the 2000 census. We have heard a lot of testimony this morning and early afternoon. There are two words that come to mind--you have my official testimony, but I may deviate slightly from that--one is partnership and the other is opportunity. We took those words very seriously in Maryland when we chose to be very proactive in terms of our participation in the LUCA program. We also recognized the LUCA program had to be taken in the context of the overall census process, that it was not a cure for every problem. It was an opportunity to make an impact, and we promised ourselves that we would maximize that impact given the resources and the time that we had to do that. One of the things we did from the outset is to accept where the Census Bureau was and the products that they would provide to us. Ultimately, we found the products provided through the LUCA program very useful, very usable. In particular, we recognized that we were going to have to look at their address list. We were going to have to compare that to local address lists. We were going to have to identify problems with that list. Where we found addresses that needed to be added, we were going to have to assign them to the census geography, and we would have to report them back in the format that the Census Bureau asked if we wanted to increase and maximize the chance that the Bureau would accept the additions and corrections that we made. Now, that is a big assumption that many jurisdictions really didn't want to make. If you went into the program unwilling to sort of play by the rules, then you were off to a bad start, because you were spending your time, in essence, fighting the system as opposed to using a very useful product that was provided. The second thing that we realized is that if you were going to take advantage of this, and in Maryland where government is largely county government and most of the addresses are outside of incorporated boundaries--and I include Baltimore City as a county because it is officially a county as well as a municipality--then you were going to have to have three things if you were going to be able to be successful in this effort. And these were stressed by us; that is, the State, when we participated with the Bureau in all of the local training efforts. We made it very clear to local jurisdictions right up front, what they were going to do, what the Bureau was going to do, and what we were going to do. For a local jurisdiction to be successful, one, it had to have access to a good address list. Because they were going to be reviewing tens of thousands, if not hundreds of thousands, of addresses in a very short period of time, that address list had to be in a form that you could look at, and it couldn't simply be a paper listing. It wasn't practical that that was the case. So, you were going to have to have computer resources. That data base would have to be able to be spatially related to maps, because you were going to have to assign it the census geography. You were going to have to have the computers, the software, and you were going to have to have people that knew what they were doing and were dedicated to doing it. Without those things, then for many jurisdictions the perfect product from the Census Bureau simply would go unattended, because there would be no way to use that. That is particularly true anytime you are dealing with thousands, if not tens or hundreds of thousands, of addresses. There simply is no way to use a paper product over a short period of time to manage such a list. The third thing, in addition to the Bureau providing the product and the local government committing to participating and being an active partner, was what the State was going to do. We are fortunate in Maryland that we have been actively involved in developing a geographic information system, in which we have automated all of the State's property records along with property maps for all jurisdictions in Maryland. We were able and committed to making this electronic data base available in a format that could be used by local government either as the primary instrument for their LUCA review or as a supplemental instrument. We worked with 18 counties out of 24 that represented over 95 percent of the State's addresses, and we developed a product that was a desktop mapping product that they could use on their desktop that was organized with the LUCA data product, with 1990 census housing counts, and with our count of parcels, both individual addresses and aggregated addresses, that conformed to census geography. This enabled jurisdictions to immediately do two things. One is that they could pinpoint areas of major new development since the 1990 census. We went in initially with the thought that our major goal here would be to check areas where there had been substantial changes or growth since 1990, and that that would be an area where a jurisdiction could focus in on to make sure the Bureau, in fact, through their Postal work, was updating their addresses. The second thing we found after we actually got the census file is that there were some areas where there were major discrepancies even where there had not been substantial development since the 1990 census. So, we were able also to provide local jurisdictions with the following indicator; that is, the difference between the LUCA count of addresses and the local count of addresses that we had from the property or tax data base. And also, the difference between the LUCA count of addresses and the count of addresses, or housing units, from the 1990 census. What these indicators, using the mapping system, allowed local jurisdictions to do is to target in on the most severe problem. This meant that whatever time a local jurisdiction had to spend on the LUCA project they could maximize their utilization of people resources and computer resources to try to attend to the most severe problem. In addition, we got the regional office in Philadelphia to accept a list of 339 census blocks that we identified in these 18 jurisdictions where there were significant discrepancies between our count of addresses and the Census Bureau's count of addresses. We got them to commit, even if that jurisdiction never submitted anything under LUCA, that the Census Bureau as part of their canvassing operation would pay particular and more detailed attention with their field people when they went out and canvassed in those areas. So, we didn't take the LUCA program simply as we got it. We played by the rules, we submitted submissions and had local governments do it where they maximized their utilization of time and resources. And we also provided the Census Bureau Philadelphia Regional Office with collateral information of significant problem areas. The results of this are, you know, in some cases somewhat alarming. I mean, we did find real unevenness in the quality of the product. There were some counties, both counties with rapid growth and counties without significant growth, where the product was very, very good. And there were some counties, and in some portions of counties, where there were real problems; problems in both missing new development and problems even in having addresses associated with pre-1990 development. But we do feel that the approach we took maximized the chances of getting attention in these areas, both because the local government submitted addresses and because we made the Census Bureau aware of these problem areas. We also encountered another problem that was indicated here. There are clearly some jurisdictions that have done wholesale readdressing, both numbers and sometimes street names as a result of the 911 process. There were instances where the Census Bureau file reflected addresses that were pre this 1990 911-readdressing. We made the Bureau aware of those, and as a result, we do feel that the canvassing operations and the other operations that the Bureau will undertake will increase the probability of having an impact. In conclusion, I think everything has to sort of be evaluated in its time. We could always play the game of what we could do, you know, should haves--could haves. What we really did--and I can say this based on the 1990 experience and on the 2000 experience--we took maximum advantage of where we were at this point in time to have the most positive impact that we could with the LUCA program, knowing that we would clearly draw the Bureau's attention to problem areas, make sure they were attentive to those problem areas, and assure that the LUCA program in conjunction with the other efforts of canvassing, and working with the Postal Service, and the new construction program would maximize the chance of having a state-of-the- art--that is as good as the state-of-the-art can be today-- address file going into the 2000 census. And we feel confident that we did have an impact. There were 130,000 addresses that we recommended. Again, this is accumulative of 18 counties and 67 municipalities reporting. We had very a high participation rate, over 95 percent geographic coverage. Again, the number of local governments participating was less than that, but in terms of address coverage, very, very high. What we really did was use state-of-the-art resources combined with a partnership effort that involved State, local and the Federal partnership. I must say, what we did is we really worked it, and we didn't complain. We just did what we could do, knowing the limits of both the time and the resources that were there. There were instances in which we provided assistance to local governments and they clearly were not able to take full advantage of it. This does require strong technical skills. It requires computer resources to make it work. There is no getting around that when you are reviewing thousands of addresses and also geographic location of those addresses. So, we do feel that it was a workable program, that the Bureau provided products that could make a difference, and that we took the steps that we could given always the limits of time, money, and resources to get as much benefit as we could out of the program. We feel as though our participation was, one, rewarding and, in fact, will make a difference. Thank you very much. [The prepared statement of Mr. Lettre follows:] [GRAPHIC] [TIFF OMITTED] T1820.072 [GRAPHIC] [TIFF OMITTED] T1820.073 [GRAPHIC] [TIFF OMITTED] T1820.074 [GRAPHIC] [TIFF OMITTED] T1820.075 [GRAPHIC] [TIFF OMITTED] T1820.076 Mr. Miller. Ms. Heinz, since you brought up post census local review, I am just amazed how people don't want to have a chance to have any input at the end of the process. I am just amazed that you say the census is going to be so perfect we don't need to worry about any mistakes being made because they are not going to make any mistakes. They are not going to leave off any apartment buildings. They are not going to leave off any subdivisions. So, we don't want to have that opportunity to check that. But that is your opinion and that is OK. Let me ask---- Ms. Heinz. Could I answer that for just a---- Mr. Miller. Yes. Why would you not want to have a chance to check a mistake? I don't understand that. Ms. Heinz. The problem is the timing. It is going---- Mr. Miller. They can find time. They found it in 1990. I know this has, you know, been politically advised, but go ahead. Ms. Heinz. The issue is not so much even the political timing of it, but the fact that the census is supposed to happen in April. By the time you go through the local review process, at least in 1990, we didn't get the data until September. Even then, if we identified that there were missing units somewhere, you go back and you send enumerators out in September to try to find folks and they are not going to be there. That is the problem. That is why I said I would really like to have information during nonresponse followup that we are not getting back forms from the census tract so that we can go out and try to find out the problem. Mr. Miller. I believe there is time to do it and I am just amazed that you don't want to have that participation. So you are very satisfied with LUCA, that it has corrected all the problems so you shouldn't have an undercount in Los Angeles. Is that what you are saying? Ms. Heinz. Unfortunately, I think we will still have an undercount in Los Angeles. Mr. Miller. Well, at least you have a perfect list to start with, because you have corrected all the mistakes. Is that right? Ms. Heinz. I don't think the list will be entirely perfect, but it is definitely an improvement over 1990. The fact that we were able to understand the nature of discrepancies is very important, and that is a result of the Census Address List Improvement Act. We were able to go with the Bureau to see how our list had incongruities with the Bureau's list, and now we know why. So, that is important. Mr. Miller. Mr. Lettre, you represent the State. So, do they have a budget within the State, like California allocates certain money just for its census. Is there a budget for that? I am just curious. Mr. Lettre. Well, we have a State planning agency, which represents a large State commitment to good planning. That agency has had a very active--along with other State agencies-- an active computer mapping system. Fundamental to working with census data is the ability to display addresses geographically on a map, whether they are the Bureau's or whether they are your own. We have a very active commitment to that. It parallels, but is not really funded in any way by the Census Bureau. What it does do is provide a resource that really complements what we are trying to do with census activities. And it is housed in the same agency so that it helps with coordination---- Mr. Miller. What agency--explain that to me. Mr. Lettre. It is the Maryland Office of Planning, and it is an agency that is involved with land use planning. Mr. Miller. All of the planning agencies in the State? Mr. Lettre. All the planning agencies really--I mean, there are local planning agencies in both municipalities and counties. We have a very active relationship with them and, of course, that is where the burden of local review typically fell. So we had, you know, a network that we could work with and we had the technical resources that we could work with. Those are advantages. I mean, there are advantages that we have made and advantages that we chose to use. We did use them actively. Mr. Miller. As far as participation in LUCA, we were talking about that earlier, and 40 percent of communities around the country participated as far as following through on it. I sense that Maryland had a little bit higher success rate. Is that---- Mr. Lettre. Well, like I said, we had 95 percent of address coverage, at least 95 percent of address coverage. We had 18 counties out of 24, but the 6 that didn't really were counties that largely were part of the 1999 LUCA. They were largely rural counties and most of the geography that would have been covered in the 1998 were a few small towns, and so they were covered. Also, we have counties--since we are not wall-to-wall municipalities, we have some good working relationships where counties assisted municipalities within their jurisdiction. Don't forget, we have a strong county government system, and that is an advantage in a program like this as well. Mr. Miller. So you work mainly with counties rather than cities. Is that the way it works in Maryland? Mr. Lettre. We work with both, but we had a tier system, where a municipality could come directly to us because we literally provided them with a CD-ROM mapping product that they could use on their desktop with a standard computer and very inexpensive software. But those municipalities could come directly to us, or in some cases they partnered with their county government counterparts to do the work. The product we gave them was full county coverage, so it included information on both the nonincorporated as well as the incorporated portion of each one of those jurisdictions. Mr. Miller. One final question. Why would people not participate--what is your sense? Mr. Lettre. Well, first of all, we did have high participation. Mr. Miller. But those that did not participate---- Mr. Lettre. What we did is we told jurisdictions right out front that there really was only one way to effectively participate, and that is you had to have those three things. You had to have a good local address list, you had to have a smart way of accessing it and using it, and you had to have the time and the people to do that, and you had to be committed after you were finished to responding to the Bureau in the format that they outlined, which was reasonable. I am not saying it was the easiest thing to do, but it was reasonable, because if you did respond in the format that they asked for, you maximized your chance of them either finding that housing unit and ultimately accepting it. So, what I am saying is we played by the rules. The rules involved both hard work and doing what you could do in the immediacy of the moment, not what you can do 3 years, 5 years, 10 years from now. It was doing what we could do now to make it as good and to have as much of an impact as we could. Mr. Miller. Thank you. Mrs. Maloney. Mrs. Maloney. Thank you, Mr. Chairman. And I would like to welcome these analysts. They both came here from distances and we appreciate your expertise and your testimony today. I would like to go back to a statement that Ms. Heinz said. She said you could have the address and maybe they didn't fill a form out, and then you could go back and maybe they wouldn't be there. I know that in 1990, the National Academy of Sciences and the Census Bureau said that 70 percent of the undercount was in households that received the mailing. So in other words, you could have a mailing, or rather an address list, that is 100 percent accurate. But if the people don't fill it out, and don't send it back, then they are going to be missed. I just want to make a question to you for your locality. I would like to ask you how much of the undercount was in households that received the form in Los Angeles, say, in 1990, and just didn't send it back? Ms. Heinz. What I understand is about 50 percent of the under-count in LA was within household misses. So, the household received the form but they didn't list everybody or there were nonstandard units within the household and they didn't include the people who were living in those areas of the household. Mrs. Maloney. So, to go back to a statement that Mr. Lettre made that you have to see LUCA in the whole framework of a total program that is out there, trying to get a local count--I know that the Census Bureau and the National Academy of Sciences said that 80 percent, I believe, in African-American homes received this form and did not send it back. Isn't the use of modern scientific methods the only way that you can get an accurate count? Ms. Heinz. Well, as you know, I was a participant in the 1990 census and in the litigation regarding the use of the post enumeration survey to correct for the undercounts. I reviewed the materials that the Census Bureau has produced over the last decade, and I firmly believe that the statistical method is the only way to correct the undercount; particularly, in areas like Los Angeles, where we have large numbers of persons who are immigrants, who do not speak English, who do not live in standard dwelling units. About the only way that we believe that you can count them is through the use of the ACE process and the statistical adjustment. Mrs. Maloney. Setting aside problems with delays in getting LUCA review materials to participants, would you agree that having the opportunity to review the census address list, or address counts, and submit discrepancies to the Census Bureau will result in improvement and a more complete list for census 2000? I would like to ask both panelists that question. Ms. Heinz. Absolutely. Cities need to take advantage of this opportunity. Compared to 1990, where all we got was a unit count of addresses per block, which we then had to count up our addresses and guess what was missing, we now can see the actual addresses. In particular, we have an understanding of how our system of collecting and having addresses when compared with the Bureau's methodology could lead to these discrepancies. I really hope that in the future, in 2010, if we have to go through this again, our own address list would be that much more accurate, because we know now what kinds of things we can do to correct it. Mrs. Maloney. Mr. Lettre. Mr. Lettre. I do think it was a very good opportunity and I think it was the appropriate opportunity for this point in time. I mean, I think that it made significant advances over what happened 10 years ago. Ten years from now, perhaps when we do it there will be an opportunity to make it even better. Part of that will be not only what the Bureau does but it will be also what local governments do; and this is that they will presumably have better, smarter computer systems, better geographic mapping systems. All of those things will allow this to occur in a smarter and better way at sometime in the future. I think there were opportunities to do it as smartly as you could this time around, and I think those jurisdictions that got the most benefit from this planned that and, in fact, took the maximum advantage they could at this point in time. I believe that it has made a difference and it has been a contribution to the overall effort to build a quality master address list. Mrs. Maloney. Did both of you participate in the Census Bureau's training program? If you did, would you comment on the training program? If you did not, would you state why you did not participate in the training program? Ms. Heinz. I participated in the training program. The early training that was done at the end of 1998 to describe the LUCA process, and also, in the most recent training that was done in advance of the field canvass. I thought it was very clear what the job of the listers was and I was pleased with it. Now, the one area where I think we might have used a little more assistance was having individuals in the field that spoke a greater variety of languages. That is something we need to work on. Mrs. Maloney. Did you participate? Mr. Lettre. Yes. As a matter of fact, our office really was the organization that worked with the Census Bureau to coordinate all of the training, both identifying the sites and locations. We were there at all the training and we supplemented the training because we informed the local governments of the technical assistance tools that we were going to be making available to help them. That was the beginning of our formal partnership with them. Again, nobody went this alone. Federal, State and local sort of joined at the hip. Mrs. Maloney. Well, my time is up. Thank you very much for your testimony. Mr. Miller. Thank you both for being here. You didn't have quite as far to drive from Baltimore, but---- Mr. Lettre. I took the train. Mr. Miller. Train, yes. Thank you for being here. I ask unanimous consent that all Members' and witnesses' written open statements be included in the record. Without objection, so ordered. In case there are additional questions the Members may have for our witnesses, I ask unanimous consent for the record to remain open for 2 weeks for Members to submit questions for the record, and that witnesses submit written answers as soon as practical. Without objection, so ordered. Thank you, again, for being here. The meeting is adjourned. [Whereupon, at 1:30 p.m., the subcommittee was adjourned.] [Additional information submitted for the hearing record follows:] [GRAPHIC] [TIFF OMITTED] T1820.077 [GRAPHIC] [TIFF OMITTED] T1820.078 [GRAPHIC] [TIFF OMITTED] T1820.079 [GRAPHIC] [TIFF OMITTED] T1820.080 [GRAPHIC] [TIFF OMITTED] T1820.081 [GRAPHIC] [TIFF OMITTED] T1820.082