<DOC> [107 Senate Hearings] [From the U.S. Government Printing Office via GPO Access] [DOCID: f:75479.wais] S. Hrg. 107-158 WHO CARES FOR THE CAREGIVERS? THE ROLE OF HEALTH INSURANCE IN PROMOTING QUALITY CARE FOR SENIORS, CHILDREN AND INDIVIDUALS WITH DISABILITIES ======================================================================= HEARING before the OVERSIGHT OF GOVERNMENT MANAGEMENT, RESTRUCTURING, AND THE DISTRICT OF COLUMBIA SUBCOMMITTEE of the COMMITTEE ON GOVERNMENTAL AFFAIRS UNITED STATES SENATE ONE HUNDRED SEVENTH CONGRESS FIRST SESSION __________ JULY 24, 2001 __________ Printed for the use of the Committee on Governmental Affairs U.S. GOVERNMENT PRINTING OFFICE 75-479 WASHINGTON : 2002 ________________________________________________________________________ For Sale by the Superintendent of Documents, U.S. Government Printing Office Internet: bookstore.gpo.gov Phone: toll free (866) 512-1800; (202) 512-1800 Fax: (202) 512-2250 Mail: Stop SSOP, Washington, DC 20402-0001 COMMITTEE ON GOVERNMENTAL AFFAIRS JOSEPH I. LIEBERMAN, Connecticut, Chairman CARL LEVIN, Michigan FRED THOMPSON, Tennessee DANIEL K. AKAKA, Hawaii TED STEVENS, Alaska RICHARD J. DURBIN, Illinois SUSAN M. COLLINS, Maine ROBERT G. TORRICELLI, New Jersey GEORGE V. VOINOVICH, Ohio MAX CLELAND, Georgia PETE V. DOMENICI, New Mexico THOMAS R. CARPER, Delaware THAD COCHRAN, Mississippi JEAN CARNAHAN, Missouri ROBERT F. BENNETT, Utah MARK DAYTON, Minnesota JIM BUNNING, Kentucky Joyce A. Rechtschaffen, Staff Director and Counsel Hannah S. Sistare, Minority Staff Director and Counsel Darla D. Cassell, Chief Clerk ------ SUBCOMMITTEE ON OVERSIGHT OF GOVERNMENT MANAGEMENT, RESTRUCTURING, AND THE DISTRICT OF COLUMBIA RICHARD J. DURBIN, Illinois, Chairman DANIEL K. AKAKA, Hawaii GEORGE V. VOINOVICH, Ohio ROBERT G. TORRICELLI, New Jersey TED STEVENS, Alaska THOMAS R. CARPER, Delaware SUSAN M. COLLINS, Maine JEAN CARNAHAN, Missouri PETE V. DOMENICI, New Mexico MARK DAYTON, Minnesota THAD COCHRAN, Mississippi Marianne Clifford Upton, Staff Director and Chief Counsel Andrew Richardson, Minority Staff Director Julie L. Vincent, Chief Clerk C O N T E N T S ------ Page Opening statement: Senator Durbin............................................... 1 Prepared statement: Senator Cleland.............................................. 23 WITNESSES Tuesday, July 24, 2001 Jane Hayward, Deputy Director, Rhode Island Department of Health and Human Services............................................. 5 Suzanne Mintz, President and Co-founder, National Family Caregivers Association......................................... 7 James Stearns, Esq., Past President and Current Board Member, United Cerebral Palsy Association.............................. 9 Yolanda Sims, Hope School for the Developmentally Disabled, Member, American Federation of State, County and Municipal Employees, Springfield, Illinois............................... 12 D.J. (Sam) Chapman, Chief Nursing Administrator, Bureau for Children with Medical Handicaps, Ohio Department of Health, and National Secretary, National Association of Home Care Board.... 13 Mardell Bell, Service Employees International Union, Local 880, Dolton, Illinois............................................... 15 Alphabetical List of Witnesses Bell, Mardell: Testimony.................................................... 15 Prepared statement........................................... 53 Chapman, D.J. (Sam): Testimony.................................................... 13 Prepared statement........................................... 45 Hayward, Jane: Testimony.................................................... 5 Prepared statement........................................... 24 Mintz, Suzanne: Testimony.................................................... 7 Prepared statement........................................... 32 Sims, Yolanda: Testimony.................................................... 12 Prepared statement........................................... 42 Stearns, James, Esq.: Testimony.................................................... 9 Prepared statement........................................... 37 WHO CARES FOR THE CAREGIVERS?: THE ROLE OF HEALTH INSURANCE IN PROMOTING QUALITY CARE FOR SENIORS, CHILDREN AND INDIVIDUALS WITH DISABILITIES ---------- TUESDAY, JULY 24, 2001 U.S. Senate, Oversight of Government Management, Restructuring, and the District of Columbia Subcommittee, of the Committee on Governmental Affairs, Washington, DC. The Subcommittee met, pursuant to notice, at 2:30 p.m., in room SD-342, Dirksen Senate Office Building, Hon. Richard Durbin, Chairman of the Subcommittee, presiding. Present: Senator Durbin. OPENING STATEMENT OF SENATOR DURBIN Senator Durbin. Good afternoon. The Subcommittee on Oversight of Government Management, Restructuring, and the District of Columbia, of the Senate Governmental Affairs Committee is now convened. The hearing will come to order. Thank you all for being here. Today, the Committee is going to consider the role of health insurance in promoting quality care for seniors, children and individuals with disabilities. I might say at the outset for those who will be here for the duration of the hearing, that at 3:40 p.m., there will be a moment of silence on the floor of the Senate for the two officers who were killed in 1998, in protection of the visitors and staff and members of the United States Capitol. On July 24, 1998, at 3:40 p.m., Office Jacob Chestnut and Detective John Gibson of the U.S. Capitol Police were killed in the line of duty defending this Capitol against an intruder armed with a gun. So, at 3:40 p.m. today, we will recognize the anniversary of this tragedy by observing a minute of silence in their memory. We hope that you will join us in this symbol of respect for our fallen comrades. We will recess the Committee at about 3:30 or 3:35, and then return immediately after that moment of silence on the floor of the Senate. I wanted to say that in advance. Again, thank you all for being here. Today, over 2 million Americans provide professional care to our most precious resources: Our children, our parents, and our brothers and sisters with disabilities. Many of these important caregivers are paid very little and they do not have health insurance to cover their own health care needs or the health care needs of their family. This low pay and lack of benefits lead to a very high staff turnover in these jobs. For instance, in child care facilities, there is a turnover rate of more than 33 percent, and for nurses aides working in nursing homes, turnover can be as high as 94 percent each year. Clearly, this constant change of staff can affect the quality of care being received. If the staff is constantly turning over, it can be pretty frustrating for an employer to train new staff, only to see them leave in just a few months. It can also be very expensive. But for those being cared for, a lack of adequate training of their caregiver can really affect the quality of care that they received. Studies have shown that children attending lower-quality child care facilities and child care facilities with high staff turnover are less competent in language and social development. Likewise, the quality of care for seniors and individuals with disabilities is diminished when high turnover acts as a disincentive to the provision of appropriate training. Our hearing today will focus on the need for and availability of health insurance for hard-working caregivers. Job benefits are one tool that can help with job retention. Of course, there are other ways to also help improve care. In my own home State of Illinois, a recent survey showed that 57.7 percent of home care workers under the age of 65 had no health insurance. Let me repeat that: 57.7 percent of home care workers under the age of 65, without health insurance. This compared to 14.7 percent of Illinoisans in general who had no health insurance. By my calculation, that means that the rate of uninsured is four times higher for those who work as home care workers. The report also found that in the past year, 41.3 percent of the Illinois home care workers had to choose between buying food and paying their medical bills. The State of Rhode Island, represented today by Jane Hayward, has already recognized the importance of health insurance to caregivers. They pioneered the concept of providing health insurance to certain caregivers. We will be hearing about that today. We will be hearing about their success with child care workers. Rhode Island was so convinced of the importance of improving the quality of care through providing health insurance that the State funds the program entirely with its own money. With the full implementation of welfare reform, it is particularly important that high-quality child care be available for the children of those who are returning to the workforce. We will have done the country a clear disservice if children suffer from our efforts to promote work. The first few years of a child's life are critical. More and more studies are demonstrating how early childhood development is critical to later success. There can be many benefits from providing health insurance to caregivers. Not only can it help with retention, and therefore improve the quality of care, but it can also help caregivers themselves stay in better health. Many caregiving jobs are tough jobs. They are stressful. The job can be both physically and emotionally demanding, and if a caregiver's own health is compromised because he or she does not have health insurance, this can make the job even more difficult. We will be hearing today from individuals who themselves work as caregivers. In some cases, they have health insurance, but it may not extend to their family members. I know they will be able to tell us about how important health insurance is to them. We will also be hearing from the National Family Caregivers Alliance. They represent family members who are themselves caregivers. This is an important category. We talk about caregiving as an occupation with a paycheck. There are many caregivers who stay at home with members of their families, who do not receive a paycheck, but give as much care, if not more, than anyone working a 9 to 5 job. As we all know, many family members make incredible sacrifices to look after their loved ones. The California Caregiver Resource Center estimates that family caregivers who attend to those with Alzheimer's, stroke, Parkinson's, traumatic brain injury, or other adult-outset brain-impairing diseases and disorders provide an average of 73 hours of care each week, more than 10 hours a day; 16 percent of family caregivers report their health has worsened since becoming a caregiver, and clearly access to health care service is important to them. These family members perform a wonderful service, allowing their relatives to remain in the community. Some family members are forced to quit their own job so they can take care of a relative. This sometimes means that they lose their own health insurance. This can happen at any age. Over 40 million Americans are uninsured today. We live in the wealthiest country in the world and still so many lack access to the most fundamental benefit, health insurance. Personally, I think it is time we move forward to eliminate this blemished record. We have made progress in the last few years with enactment of the State Children's Health Insurance Program. Hopefully, we will extend it this year to cover the parents of those kids. A good next step would be to provide States with resources in the same manner that we did with the Children's Health Insurance Program and allow the States themselves to design programs to extend coverage to caregivers. The Children's Health Insurance Program was voluntary; no State was obligated to participate, but every State has chosen to do so. States now have experience with the program. Many have learned from the experience. It is really an ideal model to build on. Such an approach would avoid duplication and can be administratively very cost-effective. We all talk about how much we value caregivers. I think it is time we step up to the plate and show how much we care by ensuring that all caregivers in America have health insurance. It always struck me as curious, as I visited daycare facilities, nursing homes, and spoke with the disabled, that we entrust our most valuable assets on Earth to these people, and yet we know that it is a very tough job; it is very stressful; it pays usually little more than a minimum wage and has no health care benefits. It is said that if you want to know how a community values education, drive by the school and take a look. If it is run and beat up, there is a possibility that there is not the keen interest in education that they might profess when they speak to others from other towns. I think the same is true when you look at people who are caregivers. How much do we love our children and grandchildren? How much do we love these parents and aunts and uncles, who need help in a nursing home or a convalescent center? How much do we care for those disabled among us who need a personal attendant, perhaps, just to make their lives really work each day, so that they can be part of our community and make a real contribution to America? The real test is the pocketbook test. How much money are we putting on the table here? What I am suggesting is to follow the lead in Rhode Island, which has come up with, I think, an innovative program that can give us some guidance as to how much this program can mean if we do it on a Federal basis. I would like now to welcome and introduce today's panel of witnesses: Jane Hayward, Deputy Director of Rhode Island's Department of Health and Human Services. You have sent us some excellent senators and we are happy that you came down yourself to join us today. Ms. Hayward. Thank you very much. Senator Durbin. The State of Rhode Island has pioneered the idea of caregiver health insurance and used their own State funds to enact the RIte Care program, providing health insurance to child care workers through Medicaid. Suzanne Mintz is the President and Co-founder of the National Family Caregivers Alliance. She has over 20 years of experience as a family caregiver and as a businesswoman. She co-founded this organization to represent families that care for their loved ones. James Stearns, former President of United Cerebral Palsy-- this nationwide organization represents patients with cerebral palsy and other disabilities who are often in need of caregiving. Yolanda Sims from Springfield, Illinois is an aide at the Hope School for the Developmentally Disabled. She will share examples from her own experience of the importance of health insurance to a caregiver, and I will confess at the outset, as I told her earlier, I know about Hope School, at least 20 years ago. I was their attorney at the time when I practiced law in Springfield. Sam Chapman is the Chief Nursing Administrator--I had to look twice; Sam is a nickname, obviously--Administrator for the Bureau for Children with Medical Handicaps of the Ohio Department of Health. She gained valuable firsthand experience as the former Director of the Fairfield Visiting Nurses Association in Lancaster, Ohio. Mrs. Chapman is testifying today as the national secretary on the board of the National Association for Home Care, the Nation's largest trade association representing the interests of home care agencies, hospices, and home care aide organizations. Thank you. Mardell Bell is a member of Local 880 of the Service Employees International Union, and comes to us from Dolton, Illinois. We are glad to have you here. The SEIU represents over 175,000 home care workers and has compiled a survey on the effects of lack of insurance for home health aides in Los Angeles. We thank you all for coming to this hearing, and to show you the process of the Senate and this Subcommittee, it is customary for us to swear in all witnesses. Therefore, I ask you to stand and raise your right hand. Do you swear that the testimony you are about to give before this Committee is the truth, the whole truth, and nothing but the truth? Ms. Hayward. I do. Ms. Mintz. I do. Mr. Stearns. I do. Ms. Sims. I do. Mrs. Chapman. I do. Ms. Bell. I do. Senator Durbin. Let it be noted for the record that all the witnesses answered in the affirmative and therefore will be allowed to testify. Ms. Hayward, I am going to ask you if you would limit your oral statement to 5 minutes. Your complete written statement will be made part of the record, and then we can engage in dialogue and questions. Please proceed. TESTIMONY OF JANE HAYWARD,\1\ DEPUTY DIRECTOR, RHODE ISLAND DEPARTMENT OF HEALTH AND HUMAN SERVICES Ms. Hayward. Good afternoon, Mr. Chairman. Thank you for the opportunity to speak with you today about a Rhode Island strategy to support caregivers. --------------------------------------------------------------------------- \1\ The prepared statement of Ms. Hayward appears in the Appendix on page 24. --------------------------------------------------------------------------- In particular, child care workers. Let me tell you a little bit about the background and how we came to do this. With the advent of welfare reform, Governor Lincoln Almond and the Rhode Island General Assembly exercised great leadership and took very positive and proactive steps to provide low-income families with the support they need to be successful in the work place, and those supports, as we defined them, were child care and health care. The Family Independence Act of 1997, which was Rhode Island's welfare reform statute, had two pieces to it that are pertinent to our discussion today. The first established the Nation's only entitlement to child care for families who are trying to balance work and family responsibilities as they transition to self-sufficiency, and the second broke new ground. It was the implementation of fully-paid health insurance for certified family providers and for their families. Additionally, the Starting RIght initiative, which is Rhode Island's early care and education initiative, extended support of health care coverage to employees of center-based programs. In addition, at the same time, similar gains were being made in increasing access to health care by expanding eligibility to working parents up to 185 percent of the Federal poverty and to uninsured children in families with income up to 250 percent of poverty. What were we trying to achieve when we decided that health insurance was a good tool to help us in the child care industry? We wanted to increase the capacity within the industry, as welfare reform, we knew, would bring additional demands on an already-strained industry. We also wanted to try and help to stabilize the workforce in the child care industry. As you indicated, Mr. Chairman, that turnover is very high. Finally, we wanted to provide access to health insurance to an industry that was under-served, if served at all. Low wages escalating health insurance premiums make the cost of health insurance prohibitively high for both certified family providers and many center-based programs. So how does it work? What do we do? Both child care centers and family providers must hold licensure and they have to make a commitment to serving low- income children. Certified family providers must earn $1,800 within a 6-month period, taking care of youngsters who receive subsidy through our child care assistance program. They are allowed to maintain that coverage as long as they continue to maintain the minimum number of youngsters in their care. That coverage is provided through the RIte Care program, which is Rhode Island's managed care Medicaid program. In addition, licensed centers must maintain that same commitment to low- income youngsters, and they must maintain 40 percent of their total enrollment, being youngsters who receive subsidy through child care assistance. Coverage for them, however, is provided in a different way, and we use a premium assistance strategy to cover them and offer 50 percent of the cost of their premium to the center. That allows them to continue to stay in employer-sponsored insurance. It is good for the health insurance market. It is good for the center and it is certainly good for the employees and their families. The cost of providing these health care options for State fiscal year 2001 was $1.3 million, and that is in a $66 million child care program, all State dollars. I would imagine that one of your questions would be whether we think we got a good return on our investment. Currently, we have 267 certified family providers and 237 of their youngsters enrolled in RIte Care. In addition, we have 56 centers who are receiving premium reimbursement covering 587 staff and their families. We increased capacity among licensed and certified providers by 31 percent. Family provider placement opportunities increased by 43 percent; centers increased by 12 percent, and we doubled the number of subsidized children from 1997 to 2002. We think we made a great investment. We also believe that this model can work to benefit other caregiver groups. Fully paid health insurance could clearly support personal care attendants, readers for the blind, interpreters for the deaf. All of these groups are undervalued, underpaid, and have high turnover. Again, they are very similar to family child care providers. In addition, Rhode Island has established recently a premium assistance program through its Medicaid and SCHIP programs, and what we are doing is aggressively marketing the agencies that are caregiver agencies--nursing homes, home health agencies, residential treatment facilities, group homes--in an effort to try and assist them with their health care. But to date, we have been paying for it alone. Our suggestion to the Subcommittee is that this is a wonderful tool to be able to build capacity within these kinds of industries and to support the caregivers. We do think, however, that States who may want to use this tool to support their caregiving industries could benefit from some flexibility under Federal programs. For instance, for those who are working in industries receiving Medicaid or SCHIP financing, flexibility for health insurance premium as a cost of care for those who would not normally be eligible for Medicaid would certainly be a help, whether that is in a matching rate or whether it is in a grant activity. Similarly, the flexibility to use the child care development block grant and to have the cost of health insurance be an allowable cost would significantly increase other States' ability to model this program. We think this has been a tremendous success. We would recommend it to other States, and I thank you for your time, Mr. Chairman, and I would be happy to take any questions. Senator Durbin. I will have some questions, too, and I thank you for your attendance here today. It really is a good place to start in this hearing, because Rhode Island has done it, and you can tell us what your experience has been. The statistics are very impressive. Suzanne Mintz. TESTIMONY OF SUZANNE MINTZ,\1\ PRESIDENT AND CO-FOUNDER, NATIONAL FAMILY CAREGIVERS ASSOCIATION Ms. Mintz. Mr. Chairman, thank you for this opportunity. My name is Suzanne Mintz, and I am the President and Co-founder of the National Family Caregivers Association--not alliance--and I am myself a family caregiver. NFCA exists to educate, support and empower family caregivers and speak out publicly for meeting caregivers' needs. We reach across the boundaries of differing diagnoses, different relationships and different life stages to address the common concerns of all family caregivers. --------------------------------------------------------------------------- \1\ The prepared statement of Ms. Mintz appears in the Appendix on page 32. --------------------------------------------------------------------------- NFCA's members tend to be heavy-duty caregivers, meaning they are providing extensive hands-on care on a daily basis, helping loved ones dress, bathe, toilet, etc. Senator Durbin. Excuse me. Would you pull the microphone down just a little bit? Thank you. Ms. Mintz. For three-fifths of these caregivers, caregiving is the equivalent of more than a full-time job. Although the term ``family caregiver'' is now understood by many, I do not believe that the role of family caregivers in society is thoroughly appreciated. Family caregivers are literately underpinning our health care system. The vast majority of care provided to chronically-ill, disabled individuals, or the elderly is provided by family caregivers. Approximately two- thirds of seniors rely solely on family or friends for their care, without any support from the formal system. Caregiving is everywhere. Seventy percent of the population says it is either a caregiver now or knows someone who is a caregiver. The conservative market value of services provided by family caregivers was estimated to be $196 billion, and that was in 1997. The market value at the time for professional home care and nursing care services combined was valued at $115 billion. As the population continues to age, as medical science continues to extend the lives of persons with chronic illness, and as health care containment policies send people home from hospitals sooner and in need of more care than ever before, you can expect to see an increase in the number of people who will need to be cared for. Caregiving and its impact is the issue of our time. caregiving is often a continuum. For many, it begins by providing a small amount of assistance to an aging parent or spouse with a degenerative disease, and then over time becomes a 24-7 experience. For others, intensive caregiving begins very suddenly, as when a baby is born severely ill or when a loved one is in a terrible car accident or has a massive stroke. Listen to these comments from a family caregiver in Rockville, Maryland: ``I am a 35-year-old mother of a 5-year-old, severely disabled daughter, Kaylee. She suffers from a rare genetic disorder. Kaylee is given 13 medications a day, just so she can survive. She is fed via a G-tube. She requires 24-hour medical care.'' The physical and emotional impact of intensive family caregiving has been well-documented. These caregivers are known to suffer more depression and other stress-related ailments than the general population. In a NFCA member survey, 61 percent of caregivers reported depression, 51 percent sleeplessness, 41 percent back problems. A study published in the Journal of the American Medical Association showed that elderly spousal caregivers under stress have a 63 percent higher mortality rate than non-caregiving spouses. A caregiver in her 80's from Champlain, Illinois, puts it this way: ``I am just stressed out. I have come to a point where I just really worry all the time. I am exhausted.'' Caregiving is expensive. Families in which one person has a disability and needs help with daily living activities spend two-and-a-half times more out-of-pocket on medical expenses than families without a disabled person, 11.2 percent of income. Thirty-five percent of the general population has an income of less than $30,000. Among caregiving families, that percentage rises to 43 percent. Caregiving literally extracts a price from caregiving families. The majority of family caregivers are employed, nearly 64 percent, but over a third have reduced their work hours or taken time off because of caregiving responsibilities. Six percent of those caring for the 50-plus population have left the workforce because of their caregiver responsibilities. Adding to the problem, family caregivers who leave the workforce not only lose their paychecks, they lose the future benefit of the additional Social Security credits they would have earned. Although I am not familiar with any studies that document how many caregivers have lost their group health insurance because they have left the workforce, anecdotal information from NFCA members suggests that for some caregivers that is, indeed, the case. This is a sample of what we were told when we sent out an E-mail asking that question: ``My husband's job `disappeared' after his stroke in 1998 and with it our medical coverage.'' ``I had to give up both work and health insurance for a period of 6 years due to caregiving responsibilities.'' ``I have been a caregiver for my mother and aunt, both in their 80's, since 1991.'' ``I had to quit my job last year when my mother had another heart attack.'' ``I lost health, dental, vision and disability insurance, plus, pension and deferred compensation.'' ``I am presently retaining my health insurance through COBRA, but it costs me $304 a month and it will run out on January 1, 2002.'' It is clear that family caregivers are making a tremendous contribution, not only to their individual loved ones, but to American society as a whole, and some of them are doing so at a huge physical, emotional and financial cost. If we expect family to provide high-quality care for chronically ill, disabled or aged loved ones, then the work that family caregivers do, the uncompensated work of caregiving that is done with feelings of love and out of a sense of duty, needs to be valued and supported in direct and meaningful ways. Without family caregivers, our current health care system literately could not function. The length of hospital stays, the need for institutionalization and professional home care services would expand significantly if families were not bearing the burdens of extensive caregiving. Therefore, it is in the government's interest to help ensure the health of family caregivers by providing for a high- quality health insurance to the caregivers who need it. It is in the government's interest to support the work of family caregivers and create a more equitable balance between what a family is expected to do on its own and what is more the province of professional providers. If a family caregiver gets sick or dies, who, then, will care for their loved one? It is less costly, more humane and better policy to protect the health of family caregivers while we can, providing them with quality health insurance is one of the ways to do that. Thank you, Mr. Chairman. Senator Durbin. Thank you. That was an excellent statement. James Stearns. TESTIMONY OF JAMES STEARNS, ESQ.,\1\ PAST PRESIDENT AND CURRENT BOARD MEMBER, UNITED CEREBRAL PALSY ASSOCIATION Mr. Stearns. Good afternoon, Mr. Chairman and Members of the Subcommittee. I am James Stearns, current board member and past president of the United Cerebral Palsy Association. I appreciate the opportunity to testify before you today on the importance of health insurance and other compensation for direct support attendants for people with disabilities. --------------------------------------------------------------------------- \1\ The prepared statement of Mr. Stearns appears in the Appendix on page 37. --------------------------------------------------------------------------- I personally have the condition of cerebral palsy. I have spent time in a rehabilitation facility and I have been helped significantly by direct care attendants. My remarks today will be based on my experience and also the experience of many individuals with disabilities that we have surveyed throughout our organization. Direct support attendants assist people, as many of us know, with disabilities in daily activities, such as eating, dressing and using the bathroom. These attendants are truly essential to the ability of hundreds--Mr. Chairman, hundreds of thousands of people with disabilities--to live as independently and as productively as possible. There is a national crisis today, Mr. Chairman, which we know you recognize, with these services because Medicaid and other third-party programs simply are not keeping pace with the costs necessary to provide quality attendant services. And this crisis, unfortunately, despite the efforts of many people, is getting worse. Mr. Chairman, as you probably know, the required number of personal care attendants is expected to grow from 256,000 in 1998, to 374,000 in the year 2006, according to a recent Labor Department study. Even with the current demand, as indicated by these numbers, however, our UCPA affiliates are unable to recruit and retain enough personal care attendants. These affiliates report to us nationwide job vacancy rates as high as 35 percent, and few are accepting new clients for attendant services. This means, Mr. Chairman, that literally thousands of people--I repeat that, thousands of people with disabilities are languishing in costly government-funded institutions and thousands more are living at home with elderly parents who are increasingly unable to take care of them. This is a shocking waste, Mr. Chairman, of both human capital and Federal tax dollars. We ask the question: Why is there an attendants shortage? Medicaid and other third-party payers usually do not cover the necessary costs of employing attendants. Private health insurance seldom covers any attendants services, while Medicaid often pays very low rates. For example, Medicaid attendant reimbursement rates were as low as $5.24 an hour in California in 1999; in the State of Maine, $6.25 an hour; in Michigan, $6.50 an hour. All these figures, Mr. Chairman, come from a study funded by the Federal Department of Health and Human Services. Mr. Chairman, in view of these low payments, it is simply not surprising that the national average wage for personal care attendants was $7.72 an hour in 1999, according to Labor Department studies. If you do the math, Mr. Chairman, that comes to a full-time annual income of $16,060, which, as we understand it, is $969 below the 1999 poverty rate for a family of four--$969, I emphasize, below the poverty rate in 1999 for a family of four. Despite these problems, Mr. Chairman, as you know, most attendants are highly dedicated to the people they serve, but they cannot ignore the economic reality of low compensation. Indeed, compensation is a key factor in aide turnover, according to an HHS-funded study in California last year. So it is not surprising that our UCPA affiliates nationwide have a turnover rate of approximately 100 percent. I did not misstate that--100 percent, Mr. Chairman, per year, for direct support workers and other providers that speak to us have similar rates. Mr. Chairman, we emphasize to you today as a national organization that the role of these attendants is critical to the well-being of individuals with disabilities. For example, as you know, if medications are not properly administered to a person, that person's very life may be endangered. Some of the things, and these are just some of the things, anecdotal examples, Mr. Chairman, that an attendant needs to be trained for include, besides administering medicine, which we spoke to a moment ago: Transfer and lifting; showering; dressing; feeding; catheterization; disability sensitivity; punctuality and general people skills; and cooking. Let me share with the Subcommittee just a few anecdotes from members of our organization. One attendant, for example, mixed the peas with the applesauce, because they simply did not seem to know any better. They simply had not been trained. Another asked a person with a disability if he needed to turn on the stove in order to cook dinner. Again, we are not being at all critical of the attendants, that is just the problem with training. Another aide, when asked to be on time, said ``find another attendant.'' Serious consequences flowed from that incident. If the attendant does not show up on time, for many people with disabilities, that means they cannot get out of bed. They cannot even take care of bathroom needs. And if the person is late for a job, the person with a disability, because of the attendant's tardiness, that person's job can be put at risk. We found, Mr. Chairman, that improper feeding methods can lead to choking, and improper lifting may mean that the person with disabilities, who obviously already may have some frailties, can be dropped. If the attendant hurts himself or herself through improper lifting, then the attendant can become suddenly unavailable to help that particular client. If an attendant, conversely, is unavailable for any reason, their client's ability to get out of bed, go to work and keep appointments may become impossible. Other examples, Mr. Chairman--an attendant may need to drive a car, travel with their client, and know what to do in emergency situations. In addition, personal security is an issue with high turnover rates. Caregivers may be given a key to the home and the car, access to bank accounts and access to the telephone. In the worst of all cases, the caregiver relationship can create a situation where the person with disabilities is vulnerable to abuse until they are able to get to a place of safety. High turnover rates, Mr. Chairman, can also mean that the person with disabilities has to constantly retrain attendants. The training period means that everything takes longer, and this has a ripple effect through the day of the person with disabilities. Mr. Chairman, studies have noted, as I said above, that 45 percent, for example, of Los Angeles County home care aides lacked health coverage last year, while 60.6 percent of California personal care aides statewide lacked it in 1999. Although millions of other low-income people also are uninsured, the aides' lack of health coverage has two serious consequences which we ask you to take notice of today. First, people without insurance are less likely to obtain timely medical treatment. This leads to more serious conditions and more time lost from work. Second, Mr. Chairman, when an aide has a communicable disease, delayed treatment increases the risk of transmitting that disease to the person served by the aide. UCP believes, Mr. Chairman, that additional steps, besides the insurance question we are talking about today, need to be taken to solve the aide crisis. We support legislation to increase Medicaid State reimbursement rates to a specified target amount, such as, for example, the States' average State institutional aide wage rate. Under this approach, Mr. Chairman, the added cost would be 100-percent funded through an enhanced Federal Medicaid contribution. Mr. Chairman, in conclusion, UCP strongly supports your draft bill to provide State formula grants to offset all or part of the cost of caregivers' health insurance. We believe the enactment of your bill is one of several critical steps that should be taken immediately to prevent the imminent collapse of community-based aide services for people with disabilities. Mr. Chairman, our organization thanks you for your time, your commitment and the commitment of your staff. We stand forward to help in any way possible and to answer whatever questions you may have for us. Thank you. Senator Durbin. Thank you, Mr. Stearns. Ms. Sims. TESTIMONY OF YOLANDA SIMS,\1\ HOPE SCHOOL FOR THE DEVELOPMENTALLY DISABLED, SPRINGFIELD, ILLINOIS, MEMBER, AMERICAN FEDERATION OF STATE, COUNTY AND MUNICIPAL EMPLOYEES Ms. Sims. Good afternoon. My name is Yolanda Sims. I want to thank you, Senator Durbin and the Subcommittee, for letting me speak today about the importance of health insurance for direct care workers. The Caregivers' Access To Health Insurance Act of 2001 would help thousands of caregivers and their families get affordable health care. Thank you for introducing this legislation, Senator Durbin. --------------------------------------------------------------------------- \1\ The prepared statement of Ms. Sims appears in the Appendix on page 42. --------------------------------------------------------------------------- I am a member of AFSCME Council 31, Local 2481 in Springfield, Illinois. I am also a member of our collective bargaining committee. I am proud to say that we in AFSCME are working hard to improve wages, benefits and working conditions for caregivers. We won our fight for better wages for direct care workers who care for people with disabilities. Employees campaigned to give caregivers a $1 per hour raise. Although we have not received it yet, that will bring the starting wage at Hope School to $9.24 an hour. I am a lead teacher aide at the Hope School in Springfield, Illinois. The school provides education and other services for children and youth with multiple disabilities ages 6 through 21 years old. I have been with the school for 5 years. My husband, Robert, works at the school, as well. We have two children; Nathaniel, 8 and Natalie, who is 5. My employer's office has health insurance. My husband and I are covered. We have to pay $20 per month taken out of each of our paychecks to pay for our individual premiums, but family coverage costs $260 a month. That is 12 percent of our take-home pay. On top of that, there is a $250 deductible and a 20 percent co-pay. This could really put you in a bind when you have to pay rent, utilities, have reliable transportation so you can get to work, and other costs of living. When birthdays and Christmas comes up, I have to do overtime just to cover them and that overtime is not always available. Even though I know it is important for my kids to be covered, my husband and I just cannot afford it. The kids used to be in Kid Care, but when I got married they were disqualified because our combined income was too high. Anyone who has raised children knows that even if they are usually healthy, things happen. But I cannot afford to buy family coverage that is offered by my employer. I cannot afford to take them to the doctor. So when my son falls and needs stitches, I take him to the emergency room. When one of my children starts to get sick, I go to the drug store and I buy vitamins and whatever over-the-counter medicines I think will help them. They do not see a doctor unless it gets really bad. Then I take them to the emergency room. Then the hospital sends me a bills that I pay off as much as I can. Two-and-a-half years ago, my husband had kidney stones. He had to have surgery. Even though he has health insurance, it did not cover everything and we are still paying it off. Little by little every month, we pay what we can. Balancing the cost of daily living and health care costs can be very stressful. You do all you can to keep your children from getting sick, but things happen that are out of your control. Recently, my daughter caught poison ivy. I tried to treat it myself, but I had no knowledge of how poison ivy looked. I thought she had the chicken pox and treated it as such. But it just keep getting worse and spreading. Finally, I had to take her to the emergency room and that is when they informed me that it was poison ivy. By this time, she needed treatment and a prescription that could have been avoided. Since I did not recognize it right away, I had to pay for the prescription, and I now have other medical bill to pay off on top of the huge pile of medical bills that I already have. I feel like if I had affordable coverage, I could have a regular doctor for my kids, a doctor who is familiar with them and could have helped them without me having to go to the emergency room. One thing that I feel really bad about is that I know my son is going to need braces, but we do not have medical coverage. I do not think we are going to be able to pay for it ourselves. I have to live with the thought every day that if I do not figure out something soon he might have permanent damage to his teeth. I believe that if all workers at my school had health insurance, they would be able to be more effective with the kids we work with. First of all, when a family member is sick, it makes you really stressed out if you are not sure if you can pay to see a doctor. So you worry about how long should I wait before going to the emergency room? Will they get better on their own? When you are stressed, it is harder to really focus on the kids you work with. Another thing is that at my school there is a lot of turnover. One of the reasons people leave is because the pay and the benefits are not good. Turnover is rough on consistency with the kids and staff. They regress in their programs. They start to lose skills. Every time a new staff member comes, it is like starting all over again. The youth begin to act out with people they know. Instead of helping them to reach their fullest potential, we end up just babysitting. This can be frustrating to staff members who want to see the children succeed. If we had affordable health insurance, I think more people would stay. I think there should be more public funding of insurance. I know that when my kids need care and we use the emergency room, I am taking a doctor's time away from a real emergency. If more affordable health insurance were available, I would use it. My kids could have their own doctor and have regular checkups and maybe we would not be spending all of our money on bills from the ER. Thank you for this chance to tell you how important affordable health insurance coverage is for caregivers and their families. Senator Durbin. Thank you, Mrs. Sims. Mrs. Chapman. TESTIMONY OF D.J. (SAM) CHAPMAN,\1\ CHIEF NURSING ADMINISTRATOR, BUREAU FOR CHILDREN WITH MEDICAL HANDICAPS, OHIO DEPARTMENT OF HEALTH; NATIONAL SECRETARY, NATIONAL ASSOCIATION OF HOME CARE BOARD Ms. Chapman. Good afternoon. I have a career history as a home health administrator, first, for Children's Home Care Services, which is located in Columbus, Ohio, and until recently for the Fairfield Visiting Nurses Association, which is a department of Fairfield Medical Center, and I have offices in Lancaster, Logan and McConnellsville, Ohio. On August 13, I will be, again, in my full-time position with the Ohio Department of Health, Bureau for Children with Medical Handicaps, as the chief nursing administrator. In addition, I have the privilege of serving as the secretary to the National Association of Home Care Board, and in this position I represent the views of 4,000 home care agencies nationwide. I am also the primary caregiver for my 83 year-old diabetic mother. --------------------------------------------------------------------------- \1\ The prepared statement of Ms. Chapman appears in the Appendix on page 45. --------------------------------------------------------------------------- Throughout my career, I have dedicated myself to the provision of quality care to children with special health care needs and to the fragile elderly requiring home health care. I also have worked to support the workforce of caregivers, the dedicated home health aides who are the backbone of the home care industry, because I myself began my career as a nurse aide. Home health aides provide the most intimate care to our elderly and medically fragile children, bathing, feeding, wiping the drool from their mouths, offering encouragement to recovery stroke victims and assisting children confined to a wheelchair get ready for school each morning. Without the help of an aide who arrives at 5 a.m., a patient of mine, a child, could not receive the education he has a right to. I am here today to address the difficulty that home care agencies are facing in attempting to secure sufficient staff to meet the growing demands for home health aide services. It is my belief, and that of others in the industry, that expanding the availability of health insurance for caregivers and their families is the key ingredient to the recruitment and retention of this workforce. The home health aide profession is dominated by women who, at best, have a high school education. The majority are single heads of household with school-age children or younger, and the average age is around 40. They are the most dedicated individuals that I have had the privilege to work with. The staff working for the VNA that I am the administrator for, had the opportunity to purchase family health care coverage for $42.60 a week, or $2,000 annually, which was about 30 percent of the total health care premium. My agency had the luxury, because we were associated with a hospital, to be able to provide these benefits to our staff. Most agencies, however, in our State require 50 to upwards of 100 percent total employee contribution. Over 20 to 30 percent of aides in our agency and statewide choose not to purchase insurance from the agency. They elect not to purchase these services because they need to be able to pay housing, electricity, be able to buy school supplies for their children. We have one of the best plans and our staff still cannot afford to purchase this health care insurance. The challenge of providing a livable wage and benefits to this caregiving staff is one of the biggest, if not the biggest, challenge facing home care agencies, no matter what their organizational structure is. As I previously said, the FVNA, due to its affiliation with the parent hospital, was able to offer health insurance coverage to our employees. However, the ability to offer and the employee's ability to select and afford this benefit are two entirely different questions. For the majority of agencies, they have seen their health insurance costs raise at the rate of 18 to 20 percent a year. They have been forced to choose between offering salary increases or increasing the employees' contributions to cover this rising cost of health insurance. Agencies have also witnessed the effect of rising gasoline prices. They have been forced to increase their mileage reimbursement to staff or they face the loss of the staff. For one northern Ohio home care agency, this mileage increase added $200,000 to their annual expenditures. This expenditure was just so that our aides could continue to provide services to the patient that we care for. There have been no increases in funding for services and agencies have been required to carry the burden of unfunded regulatory requirements. All of the above, plus low unemployment rates, are leading to the next crisis in health care, the patient access crisis. Agencies cannot provide needed care if they do not have the aides to provide the care. To assist in stopping this crisis, I would encourage Congress to continue to expand access for caregivers to health insurance by initially providing Federal subsidy for health insurance for caregivers; second, by mandating Medicare, Medicaid and other Federal programs that finance home care and hospice services, to adjust reimbursement rates to allow for appropriate benefit levels for staff; third, requesting governmental studies related to the lack of health insurance coverage for caregivers and what can be done to overcome this problem; and finally, reducing Federal unfunded regulatory burdens and costs that home care agencies have been forced to comply with in order to continue to provide services to their patients. If the above recommendations were implemented, then maybe no other home care administrator would be forced to make the hard decision to close their McConnellsville office, as I was. I had to close an office where the unemployment rate was one of the highest in Ohio, in a location that is underserved, economically depressed, and where 75-plus patients now have an access to quality health care. Mr. Chairman, on behalf of the members of the National Association of Home Care, the elderly, children with special care needs, and more importantly, for the home health aides that I represent, I thank you for your gift of time, and for holding this hearing on this important health insurance issue for caregivers. Thank you. Senator Durbin. Thank you for your testimony. Ms. Bell. TESTIMONY OF MARDELL BELL,\1\ LOCAL 880, DOLTON, ILLINOIS, SERVICE EMPLOYEES INTERNATIONAL UNION Ms. Bell. On behalf of my fellow home care members of Local 880 and SEIU, I thank you for this opportunity to testify before the Subcommittee. I find it ironic that so many health care workers like myself do not have health insurance. We especially appreciate Senator Durbin's interest in the issue of health care for home care workers, and his efforts to address the problem of uninsured caregivers. --------------------------------------------------------------------------- \1\ The prepared statement of Ms. Bell appears in the Appendix on page 53. --------------------------------------------------------------------------- The Caregivers' Access to Health Insurance Act brings much needed assistance to home care workers and other caregivers. SEIU represents 185,000 home care workers throughout the United States, and Canada, including 13,000 in Illinois. Home care workers provide essential services to people with disabilities of all ages. I want to tell you something very personal about me and my client, some of the things I do to assist him. My client is 48 years old. He cannot tie his shoes. He cannot write his name. He cannot make up a bed. He cannot cook for himself. So I cook for him. I do his banking for him. I take him to the grocery store, him and his mother--his mother is 82 years-old. I take her to the store, also, and I also take them to the doctor. I also go and get their prescriptions. I go and--whatever they might need for clothing--I go and assist them. Whatever programs she might need to go to public aid, I take them there. I cook all of his meals. I iron all of his clothes. I was thinking that, with all the things I do--he is the only one. He is happy. He appreciates me. I turn on music for him and I say, ``Come on, Clarence, let's dance.'' We have fun. We dance. I say, ``Come on, let's go for a walk.'' He does not get out to do exercise, so I walk him around the block. We will walk around to the corner store, so I can get him to be out in the sunshine. He likes to eat. He always offers me his food. ``Do you want some of this? Do you what some of that?'' He asked me once, playing with me, he said, ``What is your telephone number?'' I said, ``Are you going to call me?'' He said, ``No.'' I said, ``Well, I am not going to give it to you.'' We have a good relationship. I love my job and I love what I do. I am almost like a poster child for home health care. I love my job sincerely and my client loves me. Every day, it makes it worthwhile just to come to see him smile and have him say, ``Where are we going to go? Where are we going to go?'' I love it when he tells me he wants to go. He loves to ride. He loves to get out in the sunshine. But, recently, I was sick. I have been sick for 4 years, and I have been doing this for 4 years and I did not have health insurance. I have three daughters. I have a husband and my husband's job closed down. It moved to Atlanta. So I am the only breadwinner right now. So on my $7 an hour--I work 7 days a week, 7 hours a day, because he needs that kind of care and my family needs that kind of care. I have to be the sole breadwinner at this particular time, and what I like is that even though I went 4 years without medical care and attention, I was a trooper. No matter how sick I was feeling, I said I just have a cold--I said I would just take the medication, I will be OK. I developed coughing real bad. Finally, I got so sick that I had no choice but to go to the doctor, to the emergency room. I found that I was diagnosed with asthma, severe asthma, severe bronchitis and sinuses. In my client's house, to get to his bedroom, it is 16 steps going up. To get to the basement, it is 12 steps going down. So I am up and down these stairs all day long. If anybody ever had a problem with breathing and going up and down stairs--because when I mop the kitchen, the things I need to clean the kitchen with, the floors with, they are kept downstairs. When I wash clothes, they are downstairs. Upstairs needs to be vacuumed. The beds need to be made. On the other floor, we have to cook dinner. So I am up and down and in all parts of the house. Medical Care is so important, I cannot afford it. I need it, but I cannot afford it. With my job that I do, I cannot even take time to go to the doctor. I have medicine, but when I do go to the county hospital, I still have to pay. When I get a prescription, I have to wait 7 days and I hope I do not have an asthma attack. Without the medication, I cannot do my job wholeheartedly, happily, without being worried. It brings stress to do this job without the proper medication. But with the medication, I am happy. I am alert. I am fun. I want him to have fun. I enjoy doing my job. Sometimes with my family, they miss me with these hours. People say, ``Do something else,'' but I love my job. When you love what you are doing--why should I quit my job when I love taking care of people with disabilities? If it is not me, it would be someone else. We cannot provide health care--health care is available. There are solutions and they are available, and through this program, I believe that we can do this. Thank you. Senator Durbin. Thank you. Ms. Bell and Ms. Sims, I think in your testimony you put a face on the uninsured people in America, your children and you personally and your family, uninsured. I think many people mistakenly believe that those who are uninsured just sit at home and do not do anything. You get up and go to work every day, tough jobs, that a lot of people would not do, and you do and do well. Hope School, I know it started off as a facility for children who were blind and had some other major handicap, and I know it now involves a lot of other disabilities. That is hard work. Ms. Bell, as you tell the story about your personal dedication, Clarence is lucky to have somebody like you. So is his mother, and we are to be thinking about this as we put this issue in perspective. When I first started looking at this, Ms. Hayward, I thought to myself that it would be so simple just to mandate health insurance coverage and to say you have to provide health insurance coverage for daycare workers, and people like that. But you know what that is going to do, it is going to raise the cost of daycare, and families are already struggling to pay for daycare. So I thought to myself why don't you create categories of people who are so important to us, who are really irreplaceable, and say these people deserve to have health insurance. Rhode Island made that decision. I ask you, as a result of it--in your testimony, you have alluded to some of the statistics, but over the last--has it been 4 years since it has been in place? Ms. Hayward. Yes, since 1997, Senator. Senator Durbin. What about the turnover rate now in some of the covered jobs that now have health insurance through Rhode Island's own program? Ms. Hayward. We believe that the turnover rate has decreased; however, we attempted a survey as part of our market-rate survey which we do every 2 years to determine what the reimbursement rate will be for child care providers, and the data was really very unclear. I am not sure whether we asked the questions in the wrong way, whether the questions were misleading or confusing, but the data that we got back was not helpful to us. We are in the process of trying to revise that and look at it again, but clearly what we are seeing is-- anecdotally, we are hearing from folks that they are able to retain employees longer. By participating in paying the premium, we are freeing up dollars within those centers that can go to increased wages, which also helps to stabilize and fortify the industry. So we think that there are a number of ways that we have gone at it, and we are hopeful that this fall we will have some data that will support it more clearly. Senator Durbin. Does Rhode Island pay for its program through general revenues? Ms. Hayward. Yes, it does. Senator Durbin. Do you provide Medicaid coverage or is it private coverage? Ms. Hayward. In Rhode Island, for families and children and for child care providers, that is one and the same. Our Medicaid managed care program, RIte Care, purchases health insurance through the three available commercial plans available in Rhode Island. So our Medicaid beneficiaries, as well as the family child care providers, will have an insurance card just like you or I would. Senator Durbin. Does it cover dependents, as well as the workers? Ms. Hayward. Yes, it does. Senator Durbin. That is quite a plus; isn't it, Ms. Sims? Let me ask you about the type of coverage for these workers as compared to say, State workers, State employees. Ms. Hayward. The coverage is comparable. The coverage is comparable. Senator Durbin. In terms of cost and cost containment, can you tell me what Rhode Island is doing to deal with that? Ms. Hayward. Well, we have two goals; one is to continue to decrease the number of uninsured in the State; Rhode Island has among the lowest. In some surveys, it is indicated that we are the lowest rate of uninsured in the country. We have a commitment to continuing to lower that. There really are two ways to go at it. One is to do it through a Medicaid-like buy- in or to do it through employer-based insurance, and we think there has to be a balance. To the extent that we are able to leave people in employer-based insurance, we think that is a better choice. For our family providers, that was not an option, but for our center-based providers, it is an option and it really falls into the philosophy that we have, that we need to be able to stabilize that market, as well, and we are not doing that if we are pulling folks out of it. Senator Durbin. Ms. Mintz, what is the average age of family caregivers? Ms. Mintz. The average age of a caregiver who is caring for somebody over the age of 50, is 47, so very much in the span of work years. Senator Durbin. Is that age going up or can you tell me if there is any trend line, in terms of these family caregivers? Ms. Mintz. I do not know so much if there is a trend of the age of caregivers necessarily going up across the board, but because people are living longer and people over 85 are the fastest-growing segment of our population, you have situations now where we have the old caring for the even older. In situations where you will have spousal-caregiving, in that sense, the age of caregivers is going up. Senator Durbin. And I would imagine that if some of these caregivers have reached Medicare eligibility age, they have coverage. Ms. Mintz. Yes. Senator Durbin. So it is basically those who are pre- Medicare eligibility that we are focusing on. Ms. Mintz. Yes, and what we were just finding in the information we were getting back in response to the E-mail that we sent out, is that it is very much those people who are in the middle who would normally be part of the workforce, who had to leave the workforce or cut back, or who are in part-time jobs in the first place and are not getting the insurance at all. That really is largely where those gaps are for the folks who often are forgotten because they are not eligible for any particular programs. Senator Durbin. Thank you. Mr. Stearns, one of the things that I found interesting when I met with the disabled community in Springfield was how vulnerable people with disabilities are when they absolutely, positively have to have a caregiver. They literally get out of bed in the morning to be able to do the basic things we take for granted every single day, and with that caregiver, for many of them who could kind of unlock the door to their lives, they can come through that door and be very productive and do wonderful things, but they need that helping hand to get started. They told me time and again about how tough it was to find that person. They are paying very little because it is an expensive undertaking. They are vulnerable many times to those who do not treat them well or steal from them or whatever it happens to be. I cannot imagine that feeling of vulnerability where you are literately dependent on somebody being at the door at the right moment so your day can start, and then your life is in their hands the entire day. I thought about that as I reflected on this bill and I thought all the more reason for us to really reward people who are personal caregivers to the disabled, so that they will stick with it. When I hear Ms. Bell's story about her commitment to her client, that is the sort of thing you are looking for; is it not? Mr. Stearns. That is absolutely true, Mr. Chairman. Let me speak from my personal experience, which goes back more years than I care to remember, but also from the experience of the surveys we have done when we understood you were looking into this issue, which we applaud. I cannot speak as eloquently as the individuals have here today, but I can tell you that when I was trying to get into the educational system, I was totally dependent on that person to help me get out of bed. If I got out of bed on my own, I risked injury and in a couple of cases, I tried to get out of bed on my own, did not do it terribly successfully, and ended up back in the hospital for awhile. You hit it exactly, Mr. Chairman. If you cannot get out of bed in the morning, if you literately cannot go to another endeavor, then where is your schooling that we have very correctly put a lot of money and resources into it? Where is your employment? We have, as you know, been very proud to have many individuals with cerebral palsy and other disabilities working here in the U.S. Senate and the other body, the House of Representatives. Let's assume that the caregiver cannot get those people up in the morning. Your constituents and you, sir, need people to show up on time. As committed as you are to the issue, they still have got to show up on time to do the business, and you can take that employment discussion and translate it across. So it is absolutely key, and that is what I think people miss. I do not mean to denigrate anybody in that chain of giving care to people with disabilities. Certainly people in the medical profession are very important, but if the job of the personal care attendant is so basic, as has been so eloquently stated today, that if you cannot get that done, it does not matter the quality of health care, if you cannot get there. It does not matter, sir, if you would come to us and give 10 jobs on your staff to people with disabilities, if we cannot get them out of bed to show up in the morning, you cannot employ them. Senator Durbin. So all of the Senators, Democrats, Republicans, who voted for the Americans With Disabilities Act and said we believe in equal opportunity, here is your first test, maybe not your first test, but here is a test. Mr. Stearns. A key test, that is exactly the issue. Senator Durbin. Mrs. Chapman, you said during the course of your testimony that I did not see in your printed statement-- you said you thought this was the singlemost important thing, health insurance, when it came to home care. Mr. Chapman. You are right, Senator. What I have seen with the staff that has worked for me and with other administrators in other agencies, I feel that we cannot continue to provide service and we cannot provide access to care if we do not have the workers. If my workers are getting up at 5 in the morning to put somebody on the school bus and then turn it around because they cannot make enough money to provide just the basic needs to meet their families, let alone health insurance, and they are working 12-hour days or 10-hour days, and they can go to McDonald's and become a grill cook and make $10.50 an hour with benefits, what is the incentive, other than the dedication to taking care of people, there for them to continue to work in my field? To me, we talk about the crisis with recruiting home care nurses and the crisis in nursing, yes, that is absolutely true, but those nurses cannot even do their jobs if we do not have the support of the support people. So without an adequate livable wage and adequate health insurance to keep these workers healthy and on the job, there is no way I can continue to do my job. Senator Durbin. This is our second hearing since there has been a changeover in the Senate. The first hearing was on the nursing shortage. The premise of my hearing was what is going to happen to America when we ring for a nurse and no one shows up? Mr. Chapman. What is going to happen to our people at home when they ring for a home health aide to get them out of bed and no one shows up? Senator Durbin. This hearing complements that first hearing. We have got to be honest about this. If we want the kind of quality care for ourselves and the people we love, then we have to deal with it. Who had the quote in here from Rosalyn Carter? Was that in your testimony? Someone had a quote in here about who caregivers are. Ms. Mintz. That was in mine. Senator Durbin. Excellent. I recommend it to those who would look at the transcript here. If we are not caregivers today, we may be needing care tomorrow. Ms. Mintz. There are only four kinds of people in this world: those who are currently caregivers; those who were caregivers; those who will be caregivers; and those who will need care. Senator Durbin. Yes. Ms. Mintz. And I think that is very true. Senator Durbin. What a perspective that is. Ms. Sims, $260 a month to cover your two boys? Ms. Sims. That is correct. Senator Durbin. What is your hourly wage at Hope School? Ms. Sims. $12.20 an hour. Senator Durbin. $12.20. So after you have taken out all the deductions, $260 a month or a little over $3,000 a year for that health insurance for you--that is a tough one. I can see it. As you describe your life and dealing with emergency rooms, that really tells the story about people without health insurance trying to cope and trying to get by. Ms. Bell, your situation, too, dealing with asthma, which can really literately stop you in your tracks, in terms of whether you can help your client, the person you are trying to help each day--it has been a serious problem for you; has it not? Ms. Bell. Yes, and it is very scary when you do not--I have $1,200 worth of medical bills that I still have not paid from going to the county hospital, which the asthma--they are checking to see if it has done any damage to my heart. I took an echocardiogram and it cost $400. This started in December 2000, so my credit has been ruined because it was either buy food or pay these medical bills. I love my children, so I have to pay these bills. It is very scary, but with the medication and with good health care, I do not even feel like I have asthma. I run with my kids. I chase Clarence and make him do things and up and down stairs. There is no problem, as long as you have--if you have got the right coverage of insurance, where I can see a doctor properly like I should, then it would be no problem. Senator Durbin. I want to thank you all for your testimony. We may submit some written questions. Here is what I am going to do. I am going to make a deal with you here. I am going to tell your story to my colleagues in the Senate. You need to help me. You need to reach out to the Senators who represent you in your home State and the people you represent here and let them know about the importance of this issue. I think this is one of those issues that can escape attention. It is never going to be on the front page of the newspaper, and yet, it is as close to home as our children and our parents and the people that we love. So I am going to do my best to spread this information across the Senate and increase the number of sponsors of this effort that I am going to be introducing in just a few days, but I need your help and your organizations'. I am going to start with Rhode Island because they point with pride to what they have accomplished. I thank you for being here to let everyone know across the Nation who follow this hearing, that it can happen, it can be done. This is not some over-the-rainbow idea. It has happened and it really has made a difference in the State of Rhode Island. For each of you, for the family caregivers, and Mr. Stearns, with the United Cerebral Palsy, and Ms. Sims from Hope School in Springfield, Mrs. Chapman, thank you, from Ohio, and Ms. Bell, you will be back dancing with Clarence pretty soon, and we thank you for coming here and making this hearing so valuable today. It will stand adjourned. [Whereupon, at 3:35 p.m., the Subcommittee was adjourned.] A P P E N D I X ---------- PREPARED STATEMENT OF SENATOR CLELAND I want to commend Senator Durbin and the other Subcommittee Members for conducting today's hearing on the critical role of nurses in the Federal health care system. Military and Veterans' Affairs (VA) nurses have played a critical role in my life, not only as life-sustaining givers of care, but also as givers of hope. When I meet with health care groups from Georgia and across the Nation, the increasing need for nurses is always a part of the discussion. At the June 14 Senate Veterans' Affairs Committee hearing on the looming nursing shortage, I emphasized an alarming statistic that the Federal health sector, employing approximately 45,000 nurses, may be the hardest hit in the near future with an estimated 47 percent of its nursing workforce eligible for retirement by the year 2004. Current and anticipated nursing vacancies in all health care settings are attributed to a variety of factors including more career choices for women and worsening work place conditions with mandatory overtime and increasing patient care workloads. I believe today we are facing a more widespread and complex challenge with this nursing shortage and there are no quick fixes. Key to developing needed legislative initiatives and understanding this complex issue is the testimony we will hear today from our panelists. It is crucial that Congress help nurses continue to take safe and effective care of their patients and for us to assist health care facilities to recruit and retain needed nurses as one answer, I have introduced S. 937 which is a bill to amend title 38, United States Code, to permit members of the Armed Services to transfer their Montgomery GI Bill educational assistance to spouses and children and this assistance could be used for undergraduate or graduate nursing education. I have also introduced S. 1080, the Federal Nurse Retirement Adjustment Act which will allow Federal nurses in Federal Employee Retirement System (FERS) plans to retain unused sick leave in retirement calculations comparable to nurses currently in the Civil Retirement System (CRS) plan. I urge my colleagues to carefully consider the testimony of today's witnesses as they develop initiatives to help recruit and retain Federal nurses. [GRAPHIC] [TIFF OMITTED] T5479.001 [GRAPHIC] [TIFF OMITTED] T5479.002 [GRAPHIC] [TIFF OMITTED] T5479.003 [GRAPHIC] [TIFF OMITTED] T5479.004 [GRAPHIC] [TIFF OMITTED] T5479.005 [GRAPHIC] [TIFF OMITTED] T5479.006 [GRAPHIC] [TIFF OMITTED] T5479.007 [GRAPHIC] [TIFF OMITTED] T5479.008 [GRAPHIC] [TIFF OMITTED] T5479.009 [GRAPHIC] [TIFF OMITTED] T5479.010 [GRAPHIC] [TIFF OMITTED] T5479.011 [GRAPHIC] [TIFF OMITTED] T5479.012 [GRAPHIC] [TIFF OMITTED] T5479.013 [GRAPHIC] [TIFF OMITTED] T5479.014 [GRAPHIC] [TIFF OMITTED] T5479.015 [GRAPHIC] [TIFF OMITTED] T5479.016 [GRAPHIC] [TIFF OMITTED] T5479.017 [GRAPHIC] [TIFF OMITTED] T5479.018 [GRAPHIC] [TIFF OMITTED] T5479.019 [GRAPHIC] [TIFF OMITTED] T5479.020 [GRAPHIC] [TIFF OMITTED] T5479.021 [GRAPHIC] [TIFF OMITTED] T5479.022 [GRAPHIC] [TIFF OMITTED] T5479.023 [GRAPHIC] [TIFF OMITTED] T5479.024 [GRAPHIC] [TIFF OMITTED] T5479.025 [GRAPHIC] [TIFF OMITTED] T5479.026 [GRAPHIC] [TIFF OMITTED] T5479.027 [GRAPHIC] [TIFF OMITTED] T5479.028 [GRAPHIC] [TIFF OMITTED] T5479.029 [GRAPHIC] [TIFF OMITTED] T5479.030 [GRAPHIC] [TIFF OMITTED] T5479.031 [GRAPHIC] [TIFF OMITTED] T5479.032 [GRAPHIC] [TIFF OMITTED] T5479.033 [GRAPHIC] [TIFF OMITTED] T5479.034 [GRAPHIC] [TIFF OMITTED] T5479.035 -