TOPS provides automated support of the GSA local telecommunications process by providing integrated online ordering and consolidated billing via the Internet. It improves agencywide telecommunications inventory management as well as reduces costs for client agencies.
TOPS Organizational Benefits
Eliminates unnecessary paperwork and workload
Provides better and more timely information to agency telecommunications financial and operational staffs
Provides management control over agency telecommunications assets and expenditures
Allows agencies to be more responsive to internal agency clients
Increases processing speed and accuracy
Reduces telecommunications costs
TOPS Customer Benefits
Consolidated information with products and services from all telecommunications service providers
Local Exchange Carriers (LECs)
Competitive Local Exchange Carriers (CLECs)
Long Distance Providers
Faster work order processing time
Ability to query for current data or current status of outstanding work orders
Ability to view reports and summary data via the Internet