Slide Presentation from the AHRQ 2007 Annual Conference

OnCallData™ Production Tests

• Medication history (November test)
  • Existing (RxHub) rx history transfers not being looked at by users
    • Typical month: available 13,000 times but viewed only 130 (1%)
  • October '06: SureScripts (filled prescriptions from pharmacies) added to RxHub (claims paid by prescription benefit managers)
  • Training intervention at nine UHMP practices (November test)
    • Print prescription history and place on paper chart at time of encounter
• RxFill / NoFill (November test)
  • NoFill alert created if pickup confirmation message (RxFill) not received within 10 days for Rx sent to CVS, RiteAid or Walgreen's
• Prior Authorization test with Anthem; began 12/7
  • Prescriber sees drug-specific questions when drug is picked
    • Celebrex, Mobic, Lyrica, Provigil, Viagra, Nexium, Crestor, Vytorin
  • Answer questions, submit and receive response via OnCallData™
    • PLUS parallel fax-based workflow