Performance Summary and Highlights

GSA’s activities during FY 2007 advanced the Agency toward achievement of its four strategic goals. Specific long-term outcome and performance goals were set in the FY 2007 Performance Plan, which also serves as the Agency’s Congressional Budget Justification. GSA uses performance measures extensively to chart its progress and establish accountability.

As part of its new strategic plan, GSA has adopted the phrase “One GSA–One Voice” to capture its strategic vision as the Federal government’s premier acquisition agency. One GSA–One Voice is a state of mind. It translates into an approach to everything GSA does and means that whenever GSA undertakes a project, it automatically thinks about whether there are opportunities to partner with other parts of GSA. When such an opportunity becomes a reality, GSA works closely together so that the customer sees and hears only One GSA–One Voice.

This section highlights the most significant GSA FY 2007 performance measures and the related performance results. A chart of Key Performance Measures follows this discussion and detailed performance information is contained in the Performance Section.

Here are a few examples of performance strategies for each strategic goal that illustrate GSA’s commitment to excellence in FY 2007.

Stewardship

Lead Federal agencies in the economical and efficient management of Federal assets by spearheading effective policy development and by exemplary management of the buildings/workplaces, motor vehicles, and personal property provided by GSA.

GSA is the steward of most civilian Federal government real estate holdings, an extensive fleet of owned and leased motor vehicles, and a broad spectrum of personal property. GSA manages, maintains, and secures these extensive holdings in trust for the Federal government and the U.S. taxpayer.

GSA helps agencies develop plans to continually review and drive well-managed inventories. The inventory system GSA is currently implementing lists all real property under the control and custody of all executive branch agencies. This database is the only centralized system of government-wide real property inventory information. Government agencies will be able to use the information in the database to measure the performance of assets, including comparing and benchmarking across various types of real property assets and identifying property for disposal.

The GSA Fleet currently provides 51 percent of Federal motor vehicles, excluding the U.S. Postal Service. Annual growth continues through customer consolidations and wide-ranging management support. Savings are generated through re-alignment of customer agency staff and economies of scale.

GSA regularly buys alternative fuel vehicles (AFV). These vehicles are concentrated in six major markets to encourage the development of infrastructure in the private sector—service stations, service, and resale markets.

Superior Workplaces

Deliver and maintain productive workplaces consisting of office space, furnishings, technology, supplies, and related services.

GSA provides owned or leased space for government facilities ranging from office headquarters to warehouses to laboratories. GSA constructs new special-purpose space, primarily courthouses for the Federal judiciary, and a growing number of land ports of entry. GSA preserves and restores historic buildings in its inventory. GSA explores the workplace of the future and puts its findings into practice.

A One GSA–One Voice approach means a more collaborative process between the customer agency and GSA’s various program offices, and allows GSA to standardize and institutionalize these improved methods. This partnership between the customer and GSA’s two Services promotes more integrated procedures and solutions, simplifies the customer experience, and leverages agency expertise in service delivery.

GSA is currently establishing a new process called Program of Requirements Plus (POR+), as a set of tools to deliver the requirements identified for its customers’ workspaces. The goal is to develop a set of requirements that promote national consistency and quality across transactions, are professional in appearance, and have the ability to deliver innovative workplace solutions as appropriate. The spectrum of deliverables include a current assessment of the workplace, a determination of future workplace needs, space program scenarios, and space program and design briefs.

Through its National Broker Contract, GSA is increasingly using contract real estate brokers to perform lease acquisition services. The contract allows GSA to focus more on project management and the needs of the client agency. This new business model will reduce GSA’s fixed costs and increase its ability to support a variable business volume. To date, customers have benefited from nearly $23.6 million in rent savings as a result of commission credits.

Best Value

Develop and deliver timely, accurate, and cost-effective acquisition services and business solutions.

GSA is the Federal government’s primary acquisition organization. From paperclips to integrated IT solutions, GSA meets the changing procurement needs of the Federal workforce. GSA has a responsibility to provide the greatest value to Federal customer agencies and cost-savings for the U.S. taxpayer.

From products, services, and technology to vehicles, travel, transportation, and property management solutions, GSA manages widely diverse offerings and many different methods for acquiring these offerings. GSA will need to provide efficient service delivery of overlapping product offerings and solutions, while continuing to promote competition, procurement integrity, and consistent pricing structures. GSA will assess the various financial models to determine which can best achieve full cost recovery and ensure rigorous fiscal discipline.

GSA is a leader in technology-related acquisition. One outstanding example is Alliant—GSA’s new Multiple Award/Indefinite Quantity contract vehicle for providing worldwide IT solutions to Federal agencies. Alliant represents the next generation of Government Wide Acquisition Contracts (GWAC) for GSA. Alliant offers the greatest flexibility possible for efficiently and effectively supporting Federal government daily operations.

GSA’s Networx program is another future-looking technology that provides comprehensive, best-value telecommunications and networking services and technical solutions to all Federal agencies. More specifically, it supports government-wide enterprise architecture and provides cross agency collaboration, transformation, and government-wide technology improvement. Networx will maximize the use of government resources by providing a common procurement infrastructure and a performance-based approach to encompass commercial, technical, and interface standards.

Innovation

Develop new and better ways of conducting business that result in more productive and effective Federal policies and administrative operations.

GSA is the Federal government’s policy management leader for property and logistical support. As such, the Agency continually evaluates and develops innovative approaches to address emerging challenges and opportunities in Federal services and activities.

GSA facilitates government-wide reform by providing Federal managers with business-like tools. Examples of these tools are the Federal Automotive Statistics Tool and the Federal Aviation Interactive Reporting System. These two tools allow agencies to capture, analyze, and report operating costs for motor vehicles and aircraft.

Building Information Modeling (BIM) is a virtual design and construction technology that provides three dimensional (3D) visualization and 4D construction sequencing. These capabilities allow users to breakdown a project on computers in the actual sequence in which it will be built. GSA is currently using BIM for several active projects and is committed to adopting it more widely in its capital construction program.

GSA is a leader in sustainable design and has achieved certification for four government-owned buildings and six build-to-suit leased buildings. The certification represents external review and approval of the application of energy management techniques used in a building. GSA has also registered 50 buildings under the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) building rating system. GSA will continue to lead in sustainable design by advocating for siting of Federal facilities with consideration for local transportation and enhancing sustainability in communities. The result will be a facility with an optimal balance of cost, environmental, societal, and human benefits, while meeting the mission and functional needs of the customer agency. GSA intends that sustainable design will be integrated as seamlessly as possible into the existing design and construction process.

GSA’s Environmental Services (899) Multiple Award Schedule (MAS) offers a list of businesses approved to sell Federal agencies everything from environmental assessments and energy management programs to recycled paper, fluorescent lighting, paints, chemicals, and pollution-prevention systems to assist customer agencies in meeting their environmental requirements. GSA also helps agencies reduce petroleum consumption by offering AFVs and hybrid electric vehicles (HEV) for lease and purchase, reducing the Federal government’s reliance on fossil fuels. One other way that GSA customers are able to buy green is through GSA Advantage’s Environmental Aisle. Through the use of this tool, customers are able to search for products and services based on their environmental classification (i.e. recycled content, environmentally friendly, etc.). This tool provides direct access to the thousands of environmental products and services featured in GSA Advantage and enables customers to easily find environmentally friendly products and services offered by GSA.

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