U.S. Department of Labor - Employment Standards Administration (ESA) - OWCP - DFEC - Regs - Compliance - Customer Service Points of Contact for Seattle District Office

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November 6, 2008 DOL Home > ESA > OWCP > DFEC > Contacts > District Office 14 — Seattle

Office of Workers' Compensation Programs (OWCP)

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Division of Federal Employees' Compensation (DFEC)

Customer Service Points of Contact for Seattle District Office

MAILING ADDRESS

Send medical reports, bills and case correspondence to our new Central Mail address:

U.S. Department of Labor
DFEC Central Mailroom - District 14
PO Box 8300
London, KY 40742-8300

Send Claim Forms and Congressional Inquiries to:

Forms CA 1, CA 2, CA 2a, CA 5, CA 6, CA 7, and CA 16 should be mailed to
US Department of Labor,
Office of Workers' Compensation Programs,
1111 Third Avenue, Suite 650
Seattle, WA 98101-3211

We encourage the employing agencies to fax CA 1s and CA 2s to (206) 398-8198 or (206) 398-8151. Congressional inquiries should be mailed to

1111 Third Avenue,
Suite 650,
Seattle, WA 98101-3211.

TELEPHONE CONTACT

Contact our Office at (206) 398-8100 to speak with a Customer Service Representative or Claims Examiner. Phone lines are open Monday through Friday from 8:30 am to 4:30 pm.

The Interactive Voice Response (IVR) toll free number is 1-866-OWCP-IVR or 1-866-692-7487. The IVR gives information about case status and compensation payments. Automated information is available 24 hours a day. Make sure the have the injured workers' case file number available when you call.

For medical authorizations, go to our online query or call 1-866-335-8319 (toll-free IVR), or 1-850-558-1818 to speak with a service representative (toll call), or send a fax to 1-800-215-4901.

Please note that the quickest way to get correspondence to our office is to mail it directly to the London, Kentucky address shown above. All documents are imaged and available for viewing in the district office within 24 hours of receipt. Forms CA1, CA2, CA2a, CA7, and CA16 should be mailed directly to our district office.