From Conflict to Resolution:
The DOT Mediation Program for EEO Cases
The Department of Transportation has established an Alternative Dispute Resolution (ADR) Program for EEO cases to assist employees in resolving conflict that arises in the workplace. The program uses several methods, including mediation, to help individuals reach a mutual understanding and to establish a sense of understanding in the workplace.
We understand that conflict may be caused by a variety of factors, including communication problems, cultural differences, and multiple points of view. Our objective is to help DOT employees understand and prevent conflict at the earliest stage possible, as well as to tell you about some of the options that are available if the conflict does escalate.
"From Conflict to Resolution - The DOT Mediation Program for EEO Cases" explains some of the factors, both internal and external, that cause conflict and offers solutions to work through the conflict. We have also included information to help you navigate through the EEO Process.
If you have any questions, please contact the Departmental Office of Civil Rights, ONEDOT Sharing Neutrals ADR Program, at (202) 366-4648.
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