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Schedules
Resolving Problems with Orders
MAS Helpdesk (National Customer Service Center) (800) 488-3111 Fax (816) 926-6952 mashelpdesk@gsa.gov GSA Advantage (877) 472-3777 GSA.Advantage@gsa.gov The following information provides the steps to take to resolve problems with GSA Schedule contract orders. Under the GSA Schedules Program, GSA offers its customers millions of supplies (products) and services. Ordering activities place orders directly with Schedule contractors or through GSA Advantage!®. Ordering activities are responsible for administering delivery/task orders placed against GSA Schedule contracts.
Ordering activities should contact GSA Advantage!® for problems or discrepancies with an order placed through GSA Advantage!®. |