E-Authentication: Making Trust Possible


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question icon I received error 20 Identity Provider is unavailable, what do I do?

answer icon Error 20 means that the Identity Provider that you were trying to access is not available. It may be undergoing maintenance or it may be experiencing a communications problem.

We regret any inconvenience this may have caused. You can be assured that we have been alerted to this error and are looking into it. In the mean time, if you need immediate assistance, please contact the organization where you are trying to log in or authenticate.