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July 2, 2008    DOL Home > ODEP > categories > Workforce > Customized Employment > ODEP-Funded Deliverables   

ODEP-Funded Customized Employment Materials and Other Technical Assistance Resources

Please watch this section for continuous updates of ODEP-funded publications and other technical assistance media.


  • Customized Employment: Practical Solutions for Employment Success – Volume I [PDF] [Text] provides a general overview of the following topics:
    • Customized Employment: A New Competitive Edge
    • Principles and Indicators
    • Job Seeker Exploration
    • Creating a Blueprint for Job Development
    • Negotiating with Employers
  • Customized Employment: Applying Practical Solutions for Employment Success – Volume II [PDF] [Word] expands on those topics presented in Volume I and provides ideas on how to use these strategies with job seekers for their own Customized Employment success.

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ODEP has funded pilot demonstration programs across the United States to build the capacity and change the workforce development system to better serve adults and youths with disabilities. In order to evaluate the effectiveness of these demonstration programs, ODEP contracted with the private research firm Westat to conduct an independent evaluation of these programs. A summary of the findings, conclusions, and recommendations to date of Westat's evaluation of ODEP's demonstration programs is available.

Customized Employment Innovation--Findings from the Field

Based on the customized employment initiatives funded by ODEP, these findings showcase these initiatives' innovations as they implemented customized employment and partnered with the public and private workforce development system. This collection of reports explores the following topics:

  • Best practices and findings from 26 Customized Employment and WorkFORCE Action Grant sites nationwide
  • Policy implications of the host of new practices, collaborations and methods created through the operation of these grant projects
  • Findings from five years of intensive system- and policy-change efforts useful for policy leaders seeking to create innovation in their own area

Customized Employment--Employers and Workers: Creating a Competitive Edge--Summary Report on Customized Employment Grants and Workforce Action Grants [PDF] [Word] (April 2007)

This document was developed by the National Center on Workforce and Disability/Adult. The center is based at the Institute for Community Inclusion at the University of Massachusetts Boston and funded through the U.S. Department of Labor’s Office of Disability Employment Policy (ODEP) grant number E-9-4-1-0071. The opinions expressed herein do not necessarily reflect the position or policy of the U.S. Department of Labor, nor does mention of trade names, commercial products, or organizations imply endorsement by the U.S. Department of Labor.

  • Customized Employment 101
  • Funding Customized Employment
  • Positive Behavior Supports
  • Self-Employment Series
  • T-TAP Webinar Series - an ODEP-sponsored, multi-year, national training series on topics regarding the employment of people with very significant disabilities. These webinars are archived so future audiences can utilize the training.
    • 2006 Series
      • Achieving Customized Employment Outcomes Using Diversified Funding
      • Disclosure of Disability
      • Funding the Transition to Meaningful Adult Roles
      • Job Restructuring/Job Negotiation
      • Organizational Transformation to Expand Integrated Employment: Lessons Learned
      • Partnering with One-Stops to Facilitate Customized Employment Outcomes
      • Providing Employment Supports for Individuals with Psychiatric Disabilities
    • 2005 Series
      • Increasing Employment for People with Disabilities who are Homeless
      • Managing for Employment Outcomes: Mission-Driven Organizational Change
      • Parent Expectations and Work
      • Personal Assistance Services in the Workplace
      • The Nuts and Bolts of Networking with Business
      • Work Incentives: How Work Impacts Your Benefits
    • 2004 Series
      • Employment in a Rural Community
      • Fading Job Place Supports
      • Funding Organizational Change
      • Organizational Strategies to Impact Customized Employment Outcomes
      • Self-Determination
      • Work Incentives to Fund Micro Enterprises
    • 2003 Series
      • Agency Perspective on Customized Employment Strategies
      • Customized Employment Strategies
      • Dispelling the Myths of Conversion
      • Marketing and Job Development - The Business Side of the Process
      • Private/Public Partnerships
      • Technology in the Workplace
      • What Parents Need to Know about Community Integrated Employment

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  • Section 188 Checklist
    ODEP collaborated with DOL's Employment and Training Administration and its Civil Rights Center to jointly develop and issue the "WIA Section 188 Disability Checklist." The checklist provides a uniform procedure for measuring compliance with those provisions of Section 188 of the Workforce Investment Act of 1998 and the implementing regulations (29 CFR Part 37) that pertain to persons with disabilities for physical, programmatic, and communication accessibility.
  • Community Rehabilitation Programs and Organizational Change: A Mentor Guide to Increase Customized Employment Outcomes

    This resource is a detailed description of mentorship as a key technical assistance strategy. The guide provides information to Community Rehabilitation Programs on how to approach organizational change designed to improve employment outcomes, and in particular ways that a mentor may support the change. [Word][PDF]

    This manual was developed by T-TAP, funded by a cooperative agreement from the U.S. Department of Labor, Office of Disability Employment Policy (#E-9-4-2-01217). The opinions expressed herein do not necessarily reflect the position or policy of the U.S. Department of Labor, nor does the mention of trade names, commercial products, or organizations imply endorsement by the U.S. Department of Labor.


  • Customized Employment--Employers and Workers: Creating a Competitive Edge--Summary Report on Customized Employment Grants and Workforce Action Grants [PDF] [Word] (April 2007)

    This document was developed by the National Center on Workforce and Disability/Adult. The center is based at the Institute for Community Inclusion at the University of Massachusetts Boston and funded through the U.S. Department of Labor’s Office of Disability Employment Policy (ODEP) grant number E-9-4-1-0071. The opinions expressed herein do not necessarily reflect the position or policy of the U.S. Department of Labor, nor does mention of trade names, commercial products, or organizations imply endorsement by the U.S. Department of Labor.

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  • Coming soon.

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