[Federal Register: December 2, 2002 (Volume 67, Number 231)]
[Notices]               
[Page 71614]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr02de02-144]                         


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DEPARTMENT OF THE TREASURY


Financial Crimes Enforcement Network


 
Agency Information Collection Activities; Proposed Collection; 
Comment Request; Customer Survey


AGENCY: Financial Crimes Enforcement Network (FinCEN).


ACTION: Notice and request for comments.


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SUMMARY: As part of its continuing effort to reduce paperwork and 
respondent burden, FinCEN invites comment on an information collection 
requirement concerning a survey of customer satisfaction with 
regulatory guidance. This request for comment is being made pursuant to 
the Paperwork Reduction Act of 1995, Public Law 104-13 (44 U.S.C. 
3506(c)(2)(A)).


DATES: Written comments should be received on or before January 31, 
2003 to be assured of consideration.


ADDRESSES: Direct all written comments to: Office of Management, 
Financial Crimes Enforcement Network, Department of the Treasury, PO 
Box 39, Vienna, VA 22183, Attention: PRA Comments-Customer Satisfaction 
Survey. Comments also may be submitted by electronic mail to the 
following Internet address: ``regcomments@fincen.treas.gov'' with the 
caption in the body of the text, ``Attention: PRA Comments--Customer 
Satisfaction Survey.''


FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
for a copy of the information collection should be directed to: Office 
of Management, FinCEN, 703-905-3947, not a toll-free call.


SUPPLEMENTARY INFORMATION: 
    Title: Customer Satisfaction Survey.
    OMB Number: None.
    Form Number: None
    Abstract: The Government Performance and Results Act requires 
agencies to submit an annual performance plan and performance report to 
Congress. In connection with this requirement, FinCEN will conduct a 
survey of customer satisfaction with regulatory guidance provided under 
the Bank Secrecy Act.
    Current Action: New collection.
    Affected Public: Individuals, business or other for-profit 
institutions, not-for-profit institutions.
    Estimated Number of Respondents: 200.
    Estimated Time Per Respondent: 10 minutes.
    Estimated Total Annual Burden Hours: 33 hours.
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless the collection of 
information displays a valid OMB control number.


Request for Comments


    Comments submitted in response to this notice will be summarized 
and/or included in the request for OMB approval. All comments will 
become a matter of public record. Comments are invited on: (a) Whether 
the collection of information is necessary for the proper performance 
of the functions of the agency, including whether the information shall 
have practical utility; (b) the accuracy of the agency's estimate of 
the burden of the collection of information; (c) ways to enhance the 
quality, utility, and clarity of the information to be collected; (d) 
ways to minimize the burden of the collection of information on 
respondents, including through the use of automated collection 
techniques or other forms of information technology; and (e) estimates 
of capital or start-up costs and costs of operation, maintenance and 
purchase of services to provide information.


    Dated: November 21, 2002.
James F. Sloan,
Director, Financial Crimes Enforcement Network.
[FR Doc. 02-30352 Filed 11-29-02; 8:45 am]

BILLING CODE 4810-02-P