Madeline Caliendo is GSA's Associate Administrator for the Office of Civil Rights. Caliendo came to GSA in December 2000. Since her arrival, she has focused on making GSA's civil rights program a world class organization.

In the Equal Employment Opportunity (EEO) arena, Caliendo has worked to educate GSA management about the laws and regulations governing federal sector equal employment opportunity while focusing on issues specific to GSA. Caliendo and the nationwide EEO staff analyze complaints to gain insight into the issues at the root of complaints. Caliendo has spearheaded the development of internal procedures and performance goals to help facilitate the early resolution of complaints and to provide timely, quality EEO complaint processing. Since coming to GSA she has met with officials in GSA's Office of Human Resources and the World-class Workforce Working Group to promote diversity initiatives at GSA.

In the external civil rights program, Caliendo has collaborated with the Department of Justice and others in the Title VI and Title IX civil rights community to strengthen GSA's Title VI and IX compliance programs.

Prior to coming to GSA, Caliendo served in several senior positions at the U.S. Equal Employment Opportunity Commission (EEOC), including attorney-advisor in the Office of the Chairman and senior advisor to the director of the Office of Federal Operations. Before joining EEOC, she was a civil rights trial attorney for four years.

Caliendo is a member of the Council of Civil Rights and EEO Executives and of both the New York and District of Columbia bars. In 1997, Caliendo was awarded the EEOC’s highest honor, a Chairman's Organizational Award­, for her outstanding work in the federal sector EEO arena.