Customer Service FEEDBACK
As our customer, you are very important to us. We value your opinions and concerns. Please allow us to better serve you by completing the following survey. The rating range is Excellent through Unsatisfactory.
| Real Estate | Major Construction Projects | Other (please explain below) | |
| Energy Management | Delegation Program | ||
| Environmental Management | Rent |
| (Please enter your rating in this section) | ||||||||
| 1.
Please rate the services provided by our staff |
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| a) Professionalism | Excellent |
5 |
4 |
3 |
2 |
1 |
Unsatisfactory |
|
| b) Quality | Excellent |
5 |
4 |
3 |
2 |
1 |
Unsatisfactory |
|
| c)
Timeliness |
Excellent |
5 |
4 |
3 |
2 |
1 |
Unsatisfactory | |
| d)
Accuracy |
Excellent |
5 |
4 |
3 |
2 |
1 |
Unsatisfactory | |
| 2. | How do you rate our overall
services provided? |
Excellent |
5 |
4 |
3 |
2 |
1 |
Unsatisfactory |
3.
Which staff member(s) assisted you?
Comments: (optional)
Thank you for taking the time to complete this survey. If you have any questions about the Office of Real Estate, please call (202) 482-3580. If you have questions regarding this survey, feel free to contact the Customer Service Hotline (202) 482-7429.
CUSTOMER INFORMATION |
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| *Customer Name: |
Bureau: |
Telephone: |
Date: |
*Email: |
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