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Office of Customer Accounts and Research
Office of Customer Accounts and Research
National Customer Service Center (NCSC) (800) 488-3111 Fax (816) 926-6952 NCSCcustomer.service@gsa.gov Customer Accounts and Research Contacts (703)605-5640 Fax (703)605-9930 Summary The Office of Customer Accounts and Research (QC) is responsible for coordinating strategic national account teams. The national account teams support agencies by providing a wide range of information about the acquisition vehicles and solutions that Federal Acquisition Service (FAS) offers. QC performs customer outreach activities, performs brand management, and develops customer-oriented materials. QC gathers customer intelligence and shares this intelligence throughout GSA to help develop and offer customer–focused solutions. Value Proposition
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