Slide Presentation from the AHRQ 2007 Annual Conference

Real-time Access to Nurse Case Management

• Encounter-based Alerts
  1. Alert: "HbA1c is over 9 and increasing
  2. SmartSet: Refer
• "Staff Msg" Solicitations
  1. Priority Patient: "Here's how I can help"
  2. PCP Refers
• Nurse Case Management
  • Order a Test
  • Order Rx, Imm
  • Appt, Referral
  • Social Svcs