The Concept of Slack
- Tight coupling and high complexity (versus loose coupling and low complexity) are more accident prone.
- Perrow, 1984, Normal Accidents
- Also known as "slack", i.e., usual procedures work less well when there is less slack in the system, because the system loses its resilience to additional interruptions.
- Rudolph and Repenning, 2002
Notes:
Tight coupling refers to highly interdependent processes (I think)
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